Universal Store
From our humble beginnings as a suburban unisex clothing store in 1999, we've grown to more than 100 stores nationally and now deliver the latest in apparel to customers around the world through our thriving online store. Our team carefully curates a mix of local and international labels, working collaboratively to develop exclusive styles and collections that give our customers head-to-toe outfitting options for every occasion.
Today, we're proud to be recognised as one of Australia's leading youth-fashion retailers. We've built and grown brands such as Neovision, Common Need, Luck & Trouble, and Worship, and we continue to partner with global favourites including Lee, Wrangler, AS Colour, Calvin Klein, Stussy and Abrand. As our business has expanded, we've welcomed the Perfect Stranger and Thrills Co brands into our portfolio, allowing us to offer an even broader range of fits, styles and pieces that reflect the diversity of our customer base.
The Role
We are looking for a creative, inspiring and dedicated Area Sales Manager In Training to lead our teams across a Victoria-based region.
This is an exciting opportunity for an experienced retail leader who is ready to take the next step into a multi-site management career. Working closely with an experienced Area Sales Manager and Regional Manager, you will gain hands-on exposure to all aspects of regional leadership while developing the skills, knowledge and confidence required to successfully lead a portfolio of stores.
You will play a key role in supporting store performance, coaching teams, driving operational excellence and delivering exceptional customer experiences across the region.
Key Responsibilities
- Support the Area Sales Manager in driving sales performance and achieving regional targets
- Partner with Store Managers to enhance team performance, customer experience and operational standards
- Assist in coaching, mentoring and developing future leaders across the region
- Monitor store KPIs and identify opportunities to improve sales and productivity
- Support recruitment, onboarding and retention initiatives
- Conduct store visits to ensure visual merchandising, presentation and operational excellence standards are achieved
- Assist with workforce planning and scheduling to support trade periods and key business initiatives
- Contribute to building a positive, inclusive and high-performing team culture
- Develop a strong understanding of retail financials, budgeting and performance reporting
- Step into leadership responsibilities as required across the region
Skills & Experience
- 2+ years' experience as a Store Manager, Cluster Manager or senior retail leader within a high-volume retail environment
- Demonstrated ability to drive sales results and coach teams to success
- Strong leadership potential with a genuine desire to progress into a multi-site management role
- Commercially minded with an interest in retail financials and performance metrics
- Excellent organisational, planning and time management skills
- Strong communication and relationship-building abilities
- Passion for fashion retail and delivering exceptional customer experiences
- Ability to travel throughout Victoria as required
What We Offer
- Structured development pathway towards an Area Sales Manager position
- Staff discounts across our brand
- Ongoing training, development and leadership pathways
- Wellbeing initiatives and team engagement activities
- A workplace where your ideas and contributions truly matter
Our Values
- Care for Everyone
- Here to Help
- Make it Work
- Better than Good
- Contribute
Apply Now
If you're an experienced retail leader ready to elevate your career and develop into a future Area Sales Manager, we'd love to hear from you.
Apply now with your CV and a brief cover letter outlining your leadership experience and why you're the perfect fit for our Area Sales Manager In Training opportunity.
