In-Demand Technical support Jobs in Braeside, Vic

Help Desk Technician
ALSTOM —West Melbourne VIC
- Schematics
- Engineering
- Microsoft Office
Service Desk Analyst
Grant Thornton Australia —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Administrative experience
- Health insurance
- Gym membership
1d
Customer Service Desk Lead (Technical)
Semtech —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Engineering
8d
Level 2 IT Support Team Leader
Accent Group —Cremorne VIC
- Full-time
- Microsoft Office
- POS
- Leadership
Quick Apply
2d
Desktop Support Officer
Centorrino Technologies —Melbourne VIC
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
5d
IT and online digital services support
EMC Technologies —Melbourne VIC
- Management
- Marketing
- EMR systems
Senior Paraplanner – Technical & Advice Support
Focus Financial Partners —Melbourne VIC
- Management
- Financial services
- Communication skills
Sitecore Systems Administrator
Accenture —Melbourne VIC
- Full-time
- Azure
- Management
- DevOps
7d
Infrastructure Support Senior Analyst - AU Citizen
Accenture —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- AWS
- Parental leave
Senior Service Desk Officer
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Health insurance
- Annual leave
2d
Computer Network Support
Medical iT —Melbourne VIC
Support Systems Safety Analyst
BAE Systems —Melbourne VIC
- Full-time
- Hybrid work
6d
Senior Engineer ICT and Integration
Downer Group —Melbourne VIC
- Full-time
- Management
- Engineering
- Electrical experience
12d
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
13d
IT Support Engineer (Field)
ITConnexion —Melbourne VIC
Technical Support Specialist
HCLTech —Melbourne VIC
11h

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Service Desk Analyst
Grant Thornton Australia —Melbourne VIC
IT qualification and/or relevant combination of qualifications and experience within the IT field. A proven track record working collaboratively in a team…
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Help Desk Technician

ALSTOM -
West Melbourne VIC

Apply Now

Job Details

Qualifications

Schematics
Engineering
Microsoft Office
Communication skills

Full Job Description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

We have an opportunity available for a Help Desk Technicians to join our team and play a critical role in the maintenance of the V/Line fleet. Based at the Integrated Operations Centre (IOC) we share with V/Line at Bourke Street, Melbourne you will participate in a shift roster to provide 24/7 technical support to the V/Line fleet controllers, drivers and conductors, to minimise the delay of a fault while the train is being prepared, in service or stabled.

We’ll look to you for:

Managing and assessing faults in accordance with the Code of Practice.
Following the fault-finding guides to ensure a consistent response and rectification process.
Liaising with the Day of Operations Planners to arrange train movements and transition to minimise the impact of the delay and to support V/Line with the continuity of service.
Accurately recording the delay associated with the fault.
Accurately recording the symptoms of the train faults in the maintenance management system (MMS) to inform the maintenance technicians of the issue and for the engineering teams to assess implementing containment actions.
Contributing to fault finding guides to standardise the fault rectification process.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

Effective communication skills with the demonstrated ability to liaise with cross-functional teams.
The ability to prioritise, think quickly and make decisions under pressure.
Technical skills in fault finding, reading schematic diagrams, work to technical instructions and manuals.
IT savvy with demonstrated experience using Microsoft office products.
Demonstrated experience within an operational environment, ideally within maintenance operations.
An Engineering Degree and/or Trade Qualifications in Electrical or Mechanical.

This is an exciting opportunity to join the team who provide critical 24/7 support for the V/Line fleet. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. We are an equal opportunity employer and strongly encourage women, Aboriginal and Torres Strait Islander, people with disability and other minority groups to apply.

We recognise that embracing flexibility & inclusivity is the smarter way of working. Please speak with us about your individual needs or if any workplace adjustments are required. If you require any adjustments to the recruitment process please email: [email protected].

For internal applicants, please ensure you confirm your eligibility to apply with your Supervisor and relevant Human Resources representative prior to submitting an application.

As part of the application process, you will be required to undergo pre-employment reference and medical checks, including drug and alcohol testing.

Job Segment: Help Desk, Information Technology, Technical Support, Technician, Technology

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Refine Your Search

technical support jobs in braeside, vic

Help Desk Technician

Service Desk Analyst

Customer Service Desk Lead (Technical)

Level 2 IT Support Team Leader

Desktop Support Officer

IT and online digital services support

Senior Paraplanner – Technical & Advice Support

Sitecore Systems Administrator

Infrastructure Support Senior Analyst - AU Citizen

Senior Service Desk Officer

Computer Network Support

Support Systems Safety Analyst

Senior Engineer ICT and Integration

Senior System Development Engineer, Core Networking (Relocation support available)

IT Support Engineer (Field)

Technical Support Specialist

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