AWS Infrastructure Services designs, plans, and delivers all AWS global infrastructure. The Global Network Delivery (GND) team within Infrastructure Services is responsible for delivering network capacity across new and existing data centre builds globally. GND sits at the intersection of infrastructure engineering, capacity planning, and physical build execution; translating demand signals into commissioned network capacity that AWS customers and services depend on.
This role sits inside the GND APAC Planning function and owns the end-to-end planning and coordination of Room build deliverables across one of AWS's most complex and fastest-growing regions. APAC spans multiple clusters across countries including Japan, Singapore, Malaysia, Indonesia, Australia, and India; each with its own regulatory environment, supply chain dynamics, construction cadence, and operational context. No two builds are identical, and the planning function is expected to absorb that complexity without passing it downstream.
This role requires someone who operates with a high degree of ownership, communicates with clarity across technical and non-technical audiences, and builds the kind of cross-functional relationships that make complex, multi-party delivery program run without friction.
Key job responsibilities
Portfolio Ownership
You own a regional portfolio of Room builds and data center expansion projects across multiple APAC clusters spanning several countries. You manage the full planning lifecycle from project intake through to delivery and are accountable for the on-time performance of every active build in your portfolio. You are always ahead of your portfolio; you identify risks early, quantify their impact, and bring a mitigation plan before anyone asks. You do not surface a problem without also presenting a path forward.
People Leadership
You lead a team of network deployment planners. You assign projects, manage backlogs, set clear priorities, and hold your team accountable to milestones. You develop your planners through regular coaching, stretch assignments, and direct feedback. You treat the growth of your team as a core deliverable of the role, not a secondary responsibility.
Handover Quality
You own the accuracy and completeness of planning artefacts at handover into Deploy. You treat Deploy friction as a signal to improve upstream planning and take accountability for resolving it at the source. A clean handover is a non-negotiable standard, not a best-effort outcome.
Partner Relationships You build and maintain strong working relationships with internal partner teams including Build Managers, Technical Program Managers, Network Engineering, Capacity Planning, and Data Centre Operations. You understand their constraints, anticipate their needs, and work proactively to align dependence before they become blockers. Your partners trust you because you invest in those relationships before you need them.
Business Reviews and Metrics You own the Room build delivery review cadence for your region. You track milestone completion rates, documentation accuracy, and project health; identify trends, escalate early, and implement fixes that prevent recurrence. Your reviews are forward-looking; you bring insight, not just status.
Metrics Identification and Development
You do not wait for metrics to be handed to you. You identify what needs to be measured, define the methodology, and build the reporting mechanism. You distinguish between metrics that reflect activity and metrics that reflect outcomes, and you prioritize the latter.
You work with your team and cross-functional partners to establish leading indicators that surface delivery risk before it becomes a miss. Where data gaps exist, you close them. Where existing metrics are misleading or incomplete, you challenge and improve them. The metrics your team reports are ones you can defend, explain, and act on.
Process and Tooling
You identify recurring planning blockers across your portfolio and build mechanisms to address root causes. You drive adoption of planning tools and standards across your team and contribute to improvements that extend beyond your immediate portfolio.
Cross-Regional Collaboration
You actively collaborate with GND Planning counterparts in EMEA and AMER. You contribute to and adopt global planning standards, share best practices across regions, and represent APAC's delivery context in cross-regional forums. You see global standardisation as a lever for regional performance, not an overhead.
A day in the life
Key Responsibilities
Portfolio Ownership
You own a regional portfolio of Room builds and data center expansion projects across multiple APAC clusters spanning several countries. You manage the full planning lifecycle from project intake through to delivery and are accountable for the on-time performance of every active build in your portfolio. You are always ahead of your portfolio; you identify risks early, quantify their impact, and bring a mitigation plan before anyone asks. You do not surface a problem without also presenting a path forward.
People Leadership
You lead a team of network deployment planners. You assign projects, manage backlogs, set clear priorities, and hold your team accountable to milestones. You develop your planners through regular coaching, stretch assignments, and direct feedback. You treat the growth of your team as a core deliverable of the role, not a secondary responsibility.
Handover Quality
You own the accuracy and completeness of planning artefacts at handover into Deploy. You treat Deploy friction as a signal to improve upstream planning and take accountability for resolving it at the source. A clean handover is a non-negotiable standard, not a best-effort outcome.
Partner Relationships
You build and maintain strong working relationships with internal partner teams including Build Managers, Technical Program Managers, Network Engineering, Capacity Planning, and Data Centre Operations. You understand their constraints, anticipate their needs, and work proactively to align dependence before they become blockers. Your partners trust you because you invest in those relationships before you need them.
Business Reviews and Metrics
You own the Room build delivery review cadence for your region. You track milestone completion rates, documentation accuracy, and project health; identify trends, escalate early, and implement fixes that prevent recurrence. Your reviews are forward-looking; you bring insight, not just status.
Metrics Identification and Development
You do not wait for metrics to be handed to you. You identify what needs to be measured, define the methodology, and build the reporting mechanism. You distinguish between metrics that reflect activity and metrics that reflect outcomes, and you prioritize the latter.
You work with your team and cross-functional partners to establish leading indicators that surface delivery risk before it becomes a miss. Where data gaps exist, you close them. Where existing metrics are misleading or incomplete, you challenge and improve them. The metrics your team reports are ones you can defend, explain, and act on.
Process and Tooling
You identify recurring planning blockers across your portfolio and build mechanisms to address root causes. You drive adoption of planning tools and standards across your team and contribute to improvements that extend beyond your immediate portfolio.
Cross-Regional Collaboration
You actively collaborate with GND Planning counterparts in EMEA and AMER. You contribute to and adopt global planning standards, share best practices across regions, and represent APAC's delivery context in cross-regional forums. You see global standardization as a lever for regional performance, not an overhead.
What Good Looks Like in This Role
The strongest candidates convert an ambiguous build schedule into a crisp sequencing plan that unblocks the build team. They spot a missed connectivity dependency in a network design before it becomes a delay. They have strong relationships with Networking, Program Management, and Operations teams because they invested in those relationships before they needed them.
They run a clean portfolio with no surprises at the weekly review because they have already resolved the issues or have an active mitigation plan on every at-risk build. Their team is growing because they make development deliberate practice. Their handovers into Deploy are complete because they hold that standard without being asked. They build metrics that tell the truth about delivery performance and use them to drive improvement, not to report compliance.
About the team
GND APAC operates at significant and growing scale. The volume of active Room builds, the density of concurrent dependencies, and the pace of new region expansion mean that planning decisions made today have direct consequences on network capacity availability weeks and months later. The planning function is the critical interface between network engineering, capacity planning, build execution, and the Deploy team. It is where design intent becomes a sequenced, executable delivery plan. Getting this right determines whether AWS delivers network capacity on time. Getting it wrong creates downstream delays that affect customer-facing infrastructure and erode the trust that build and deploy teams place in planning.
- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience with cabling infrastructure best practices and methodologies
- Experience with project management, or experience developing or delivering training programs across multiple sites or regions
- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Bachelor's degree or equivalent, or 3+ years of people management leading teams of 20 experience
- Experience working in a network planning, network construction/implementation, or commercial implementation role at an ISP, telecoms operator, or Hyperscaler
- Experience in one or more of the following areas: data center or network capacity planning, data center or network infrastructure program/project management, or related technical fields
- Experience in conducting metrics review meetings with senior stakeholders and customers
- Experience presenting metrics and progress to goal to senior leadership
- Experience managing multiple calendars, or experience with domestic or international travel coordination
- technical certification in a relevant field (e.g., Computer Science, Networking Engineering), or experience with cabling infrastructure best practices and methodologies
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