MARKETING COORDINATOR
Melbourne | Hybrid (Client + ITM Office + WFH)
Six-month max term contract
Between grad and 2 years’ experience
Is your next career move… In The Making?
We're looking for a Marketing Coordinator to join us on a six-month embedded assignment with one of our long-standing retail clients - a national, purpose-driven Australian retailer with a strong community and sustainability story.
This role is a little different from a typical agency position.
You'll be a full-time member of the ITM team, with your remit entirely dedicated to one client. Two days a week at their Melbourne office, two days with us, one day working from home. It offers the benefits of both worlds - agency thinking, culture and mentoring, alongside real depth working with a single brand.
If you enjoy getting hands-on across a broad mix of work and are looking to kickstart your career with experience across both sides of the marketing fence, then this is a strong role to consider.
About us
In The Making is a full-suite PR & Digital agency working across tourism, retail, lifestyle, health & beauty, B2B and purpose-led brands. We’re a small (but mighty) collaborative team that prides ourselves on high standards and low ego. You’ll be trusted with real responsibility early, and support to grow.
The role
You’ll be helping deliver marketing for a retail client across:
- Customer & team communication: social community management, customer care, Google Reviews, and internal comms
- Marketing campaigns: supporting the annual marketing calendar, new store launches, and local area activity
- Digital marketing: coordination with paid, SEO and social agencies; content sign-off with US and AU teams
- Customer insights: competitor tracking, monthly reporting, customer analytics summaries
- Events & partnerships: brand events, community program activations, NFP partnerships
It's a broad remit, and no two weeks look the same - a great opportunity for entry-level marketeers.
What you’ll bring
- Marketing qualification, or equivalent experience
- 0-2 years in a marketing, comms or digital role (agency or in-house — both fine)
- Strong writing skills
- Confidence with data - you can read a report, spot the story, and communicate it clearly
- Organised and calm under pressure, able to manage multiple priorities
- A collaborative approach - after all, you'll be working across two teams
- Willingness to get involved across the full range of coordination tasks
- Alignment with values around sustainability and community
Nice to haves
- Previous experience in retail marketing
- Experience working with external agencies (from either side)
- Any exposure to community engagement, NFP partnerships, loyalty programs and/or events
What to expect
Six-month full-time contract. 38 hours per week.
Hybrid working across three locations: two days at the client’s Melbourne office (Brunswick), two days at the ITM office (Richmond) and one day from home. Some flexibility on which days, based on operational needs.
You'll be formally employed by ITM, with our team supporting you day-to-day but we hope the candidate can equally feel like part of our client’s (dream) team.
How to apply
Send through:
- Your CV
- A short cover note outlining why the role appeals and what you'd bring to it
If this sounds like you - please email your application to [email protected] no later than 28 July 2026.
If you have further questions about the position, please feel free to give Frankie a call on 0431 296 499.
Pay: $65,000.00 – $75,000.00 per year
Work Location: Hybrid remote in Melbourne VIC
