Introduction:
About us.
A unique life requires a unique bank.
Defence Bank is a member-owned bank that has been proudly serving the Defence Community for 50 years. With 26 branches across Australia and our award-winning app, Defence Bank is where our members need us – anywhere, anytime.
The bank provides financial products and services to the Australian Defence Force and its unique community, reinvesting profits for the benefit of our members. We are a leader in our sector and our people led, technology enabled environment, celebrates the individual talents, personalities, interests and needs of our people.
Winner of the Best Reward & Recognition program 2024 and a finalist for Employer of Choice 2024, it is not only our employees who think our bank is truly one of the best places to work.
Description:
About the Role
We're seeking an experienced Business Analyst to join our Regulatory & Remediation Program within the Program Management Office (PMO). This is an opportunity to play a key role in strengthening our control environment, supporting regulatory obligations and helping deliver sustainable business outcomes across the Bank.
Reporting to the Head of PMO, you will partner with stakeholders across the Bank to analyse, document and improve processes, controls and systems that support regulatory compliance and remediation initiatives. You will help translate regulatory requirements into practical business solutions, ensuring outcomes are well-governed, sustainable and aligned to Defence Bank's risk management framework.
This role offers exposure to complex enterprise-wide initiatives and the opportunity to work closely with Risk, Compliance, Operations, Technology and Product teams.
Key Responsibilities
What You'll Be Doing
Analyse business processes, controls, policies and systems to identify compliance gaps and remediation opportunities.
Translate regulatory requirements into clear business and system requirements.
Facilitate workshops and collaborate with stakeholders to define current and future state processes.
Develop high-quality documentation, including requirements, process maps, control frameworks and decision artefacts.
Support the design and implementation of strengthened controls and sustainable operating practices.
Identify and manage dependencies across remediation initiatives and regulatory change programs.
Provide analysis and recommendations to support governance forums and decision-making.
Contribute to the successful delivery and embedding of remediation outcomes across the organisation.
Skills and Experiences:
About You
What You'll Bring
We're looking for someone who combines strong analytical capability with a practical and collaborative approach.
You will ideally have:
3–5+ years' experience as a Business Analyst or similar role.
Experience working on regulatory, compliance, risk or remediation initiatives.
A solid understanding of governance, risk management and control frameworks.
Experience operating in complex, regulated environments.
Strong stakeholder engagement and workshop facilitation skills.
Exceptional written communication and documentation capability.
The ability to distil complex regulatory and risk concepts into practical business outcomes.
Financial services or banking industry experience.
Qualifications or certifications in Business Analysis, Agile, PRINCE2, BABOK or similar methodologies (desirable).
Lean, Six Sigma or continuous improvement experience (desirable).
We count on you. And you can count on us.
At Defence Bank, you'll be part of a purpose-led organisation where your work genuinely contributes to better outcomes for our members, employees and community.
We offer:
Meaningful work that directly supports regulatory compliance and organisational resilience.
Exposure to strategic enterprise-wide programs.
A collaborative and inclusive culture that values innovation and accountability.
Opportunities for professional growth and development.
Flexible ways of working and a strong commitment to employee wellbeing.
Interested? We'd like to hear from you. Click to apply.
Defence Bank is committed to providing equal opportunities for employment and seek to have a team that reflects our diverse community. We encourage anyone interested in our role and a career at Defence Bank to apply.
All successful candidates will be required to complete employment checks prior to an offer of employment.
Whilst we value and appreciate the time and effort you made to apply for this position, only short-listed applicants with Australian Working Rights will be contacted to discuss their application.
Applications will be reviewed as they are received, and the position may close at any time once a suitable candidate is identified. We encourage interested applicants to submit their applications promptly.
