In-Demand Developer microsoft Jobs in North Rocks Nsw

Customer Service Coordinator - Night Shift
Siemens Healthineers —Sydney NSW
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
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Senior AI Engineer
Karbon —Sydney NSW
- Azure
- Doctoral degree
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- Annual leave
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Enterprise Account Executive (Banking, Financial Services, & Insurance)
Neo4j —Sydney NSW
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Reward Travel Team Manager
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
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- Customer service
- Opportunities for advancement
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Platform Engineer
Karbon —Sydney NSW
- On call
- Computer science
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- Annual leave
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After Hours International Airfare Consultants
Firstclass.com.au —Sydney NSW
- Part-time
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Showroom Management
King Living —Bondi Junction NSW
- Weekend availability
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13d
Senior Property Manager
Landmark Group —Sydney NSW
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Mixpanel —Sydney NSW
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4d
Technical Account Manager, CORE
First Focus —Mascot NSW
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Customer Service Coordinator - Night Shift

Siemens Healthineers -
Sydney NSW

Apply Now

Job Details

Permanent | Part-time | Full-time
6 days ago

Qualifications

Customer service
Microsoft Office
Organisational skills

Full Job Description

Service Coordinator – Customer Care Centre

Location: Melbourne or Sydney based (Hybrid)
Employment Type: Part-time 4days or Permanent, Full-time available

Roster: Thursday to Sunday, (midnight) 12:00am– 8:00am with potential flexibility to increase the role to 5 days.

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

As the Customer Service Coordinator, you will play a key role in coordinating service activities for our Australian and New Zealand medical imaging customers. Working in a fast-paced environment, you'll support customers, service engineers, and internal stakeholders by managing service requests, scheduling technicians, coordinating logistics, and ensuring a seamless customer experience.

Key Responsibilities

Professionally manage inbound and outbound customer calls.
Coordinate service requests both preventive and reactive, ensuring timely resolution and excellent customer outcomes.
Schedule and dispatch field service engineers for urgent and planned maintenance activities.
Support project teams by coordinating resources for new system installations.
Monitor engineer welfare and conduct fatigue management check-ins as required.
Prepare service quotations for work outside contracted service agreements.
Track orders and provide customers with accurate updates on service progress.
Maintain accurate service records and documentation within company systems.

About You

Previous experience in a customer service, service coordination, scheduling, or dispatch role within a fast-paced environment.
Strong scheduling and dispatch coordination experience.
Excellent organisational skills with the ability to manage competing priorities.
High level of computer literacy, including Microsoft Office

Strong customer focus with empathy and professionalism.
Eligibility to work in Australia (evidence required).

If you're looking to join a collaborative team where your coordination skills make a real difference to customers and field operations, we'd love to hear from you.

Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

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developer microsoft jobs in north rocks nsw

Customer Service Coordinator - Night Shift

Senior AI Engineer

Enterprise Account Executive (Banking, Financial Services, & Insurance)

Reward Travel Team Manager

Platform Engineer

After Hours International Airfare Consultants

Showroom Management

Senior Property Manager

Senior Solutions Engineer

Technical Account Manager, CORE

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