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Lifecycle Marketing Manager

UpGuard -
Sydney NSW

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Job Details

Full-time
$1,500 a year
17 hours ago

Benefits

Visa sponsorship
Subscriptions
Annual leave
Parental leave

Qualifications

Management
Analysis skills
HubSpot
Cybersecurity
SaaS
AI
Communication skills
Marketing

Full Job Description

Who are we?

At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.

We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.

We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.

The Marketing team at UpGuard includes multiple marketing and design functions, including Product Marketing, Demand Gen, Marketing Ops, Content Marketing, SEO, Community, Design, and Video. UpGuard’s vision is to become a leader in the markets we play in (Cyber VRM, Attack Surface Management) by providing a best-in-class SaaS platform for organisations to manage their third-party risk and external attack surface. Our purpose as a Marketing team is to facilitate this goal by growing UpGuard with a repeatable and scalable marketing engine and a leading brand.

Where does this role fit in?

As Lifecycle Marketing Manager, you’ll own the strategy, design and execution of the marketing systems that convert interest into pipeline.

You’ll sit within the Pipeline Marketing team and be responsible for building the lifecycle engine that powers demand generation—from first touch through to expansion. You’ll create scalable nurture programs, lead management frameworks and email capabilities that help thousands of prospects progress through their buying journey while enabling our product marketing squads to execute consistently.

This is a highly cross-functional role. You’ll work closely with Product Marketing, Marketing Operations, BDRs, Sales, Customer Success and Revenue Operations to ensure our lifecycle programs drive measurable pipeline impact.

We’re looking for someone who enjoys building. Someone who can zoom out to design an operating model, then jump into HubSpot to make it real.

What will you do?

Lifecycle strategy and nurture

Design and continuously improve lifecycle strategies across the prospect journey
Build scalable nurture programs that educate, qualify and generate demand from large low-intent audiences
Create repeatable lifecycle plays that product marketing squads can deploy consistently across products and regions
Define entry, exit and success criteria for lifecycle programs
Optimise journeys using behavioural signals, engagement data and conversion insights

Inbound demand acceleration

Own the middle of the funnel, turning known contacts into qualified buying intent.
Partner with BDR leadership on lead routing, recycling and hand-raiser strategies.
Design programs that increase marketing-generated pipeline while reducing unresponsive lead volumes.
Develop always-on reactivation and recycling motions that continuously create new opportunities.

Email channel ownership

Own email as a marketing channel across the business
Establish templates, governance, QA standards and best practices that improve quality and scalability
Develop modular email frameworks that allow teams to build campaigns efficiently while maintaining consistency
Drive improvements in deliverability, engagement, accessibility and mobile performance
Partner with content teams to improve how email is planned, written and produced

Customer lifecycle and expansion

Build lifecycle programs that support cross-sell and expansion
Partner with Customer Success and Product Marketing to create campaigns that generate expansion pipeline
Identify opportunities to increase customer engagement throughout the lifecycle

Cross-functional leadership

Act as the connective tissue between Product Marketing, Marketing Operations, Revenue Operations and Sales.
Translate business priorities into scalable lifecycle programs.
Influence stakeholders without relying on direct authority.
Build processes and documentation that improve consistency across teams.

Measurement and optimisation

Define lifecycle KPIs and reporting frameworks
Analyse funnel performance to identify bottlenecks and opportunities
Run structured experiments to improve engagement and pipeline conversion
Use insights to continually evolve lifecycle programs and operating models

What do we need from you?

5+ years in lifecycle, marketing automation, demand generation or growth marketing within B2B SaaS
Strong experience building lifecycle strategies rather than simply executing campaigns
Deep experience with HubSpot (or similar) and marketing automation platforms
Experience designing nurture programs that influence complex buying journeys
Strong understanding of lead management, scoring, routing and sales alignment
Excellent analytical skills with a passion for experimentation and optimisation
Outstanding stakeholder management and communication skills

What would give you an edge?

Experience marketing cybersecurity, enterprise SaaS or other complex B2B technology
Experience building customer marketing and expansion programs
Familiarity with lead scoring, intent data and behavioural marketing
Experience working within a matrixed product marketing organisation

What's in it for you?

Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing (all regions)
WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set-up within your first 3 months at UpGuard (all regions)
$1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions)
Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries
18 weeks paid Parental Leave: irrespective of parenting role (all regions)
Personal Leave allowance: this includes sick & carer’s leave (all regions)
Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance (all regions)
Top spec hardware: all team members will be provided with top-spec laptops for their role (all regions)
Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform (all regions)
Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work (all regions)

#LI-SD1

UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!

As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC.

Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

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