Helpdesk Services Engineer II
Commerce —Sydney NSW
- Full-time
- Hybrid work
- Google Suite
- Management
- Customer service
6d
Helpdesk Services Engineer II
BigCommerce —Sydney NSW
- Full-time
- Hybrid work
- Google Suite
- Management
- Customer service
6d
Technology Program Cordinator
Pro AV Solutions —Frenchs Forest NSW
- Full-time
- Customer service
- Engineering
- Bachelor's degree
- Employee assistance program
Quick Apply
5d
Senior Category Manager - Technology
Big W —Bella Vista NSW
- Full-time
11d
Assistant Accountant
Universal Music Group —Sydney NSW
- Full-time
- Microsoft Excel
- ERP systems
- Communication skills
Project Manager
Kayder —Sydney NSW
- AutoCAD
- Communication skills
- Paid training
Reception Coordinator
DAI-LaSalle Invest Mgt Aus Pty Ltd —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Health insurance
- Parental leave
Quick Apply
5d
Assistant Store Manager | OPSM | Liverpool, NSW
OPSM —Liverpool NSW
- Sales
- Customer service
- Merchandising
- Health insurance
- Employee assistance program
14d
Store Manager | OPSM | St Ives, NSW
OPSM —St Ives NSW
- Organisational skills
- Leadership
- Time management
- Health insurance
- Employee assistance program
Reception Coordinator
JLL —Sydney NSW
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Health insurance
- Parental leave
5d
Demand Operations Manager
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Software development
- Agile
- Parental leave
tradesmen
Thorntek Electrical —Sydney NSW
- Urgently hiring
- Customer service
- Communication skills
NSW Site Service Manager
Pro AV Solutions —Frenchs Forest NSW
- Full-time
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
Quick Apply
11d
Front of House Attendant (Corporate Waiter)
Herbert Smith Freehills —Sydney NSW
- Overtime
- Hospitality
- Microsoft Outlook
- Customer service
Account Manager
AVI-SPL —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
NSW Managed Service Administrator
Pro AV Solutions —Frenchs Forest NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick Apply
Senior Content Strategist Digital and Social
News Corp —Sydney NSW
- Full-time
- Hybrid work
- AI
- Leadership
- Parental leave
Senior Design Engineer
AVI-SPL —Sydney NSW
- Full-time
- AutoCAD
- CAD
- Systems design
Store Manager | OPSM | Rhodes, NSW
OPSM —Rhodes NSW
- Organisational skills
- Leadership
- Time management
- Health insurance
- Employee assistance program
NSW Senior Commissioning Engineer
Pro AV Solutions —Sydney NSW
- Full-time
- Hybrid work
- Employee assistance program
Quick Apply
5d

I want to receive the latest job alert for audio visual in parramatta, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

audio visual jobs near parramatta, nsw

Front Of House Staff jobs in Sydney NSW

Assistant Accountant jobs in Sydney NSW

Receptionist jobs in Sydney NSW

Commissioning Engineer jobs in Sydney NSW

Senior Category Manager jobs in Bella Vista NSW

Account Manager jobs in Sydney NSW

Project Manager jobs in Sydney NSW

Senior Content Strategist jobs in Canberra Act

Senior Director, Sales Director, Client Partner jobs in Sydney Nsw

Social Media , Content Creator , A&r jobs in Berwick Vic

Ai Content jobs in New South Wales

Senior Line Cook jobs in Queens Park Nsw

Project Coordinator In Construction jobs in Sydney Nsw

Entry Level Support Coordinator jobs in Wollongong Nsw

Ndis Administration Coordinator jobs in Beveridge Vic

Lifestyle Coordinator, Opal jobs in Victoria

Store Manager jobs in Carindale Qld

Manager jobs in Greater Adelaide Sa

Store Manager jobs in Kakadu Nt

Store Manager jobs in Auburn Sa

Helpdesk Services Engineer II

Commerce -
Sydney NSW

Apply Now

Job Details

Full-time
6 days ago

Qualifications

Google Suite
Management
MCP
Customer service
E-commerce
Organisational skills
Communication skills
Intune

Full Job Description

Welcome to the Agentic Commerce Era

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

We are looking for a driven, Helpdesk Services Engineer II to join our IT team in Sydney, Australia to ensure that core IT operations are supported, maintained, and constantly improving. As a key member of our team, you will work with our global IT Administrators & Infrastructure teams and Key Stakeholders to provide world-class support to our employees who are working in a hybrid work environment. This role will be based out of our Sydney office

What You Will Do:

Work as part of a global IT team supporting Commerce employees wherever they are.
Facilitate new hire onboarding: Including user account creation, laptop setup (mac and windows) and workstation desk setups.
Own end-to-end resolution of end user issues and questions to ensure customer satisfaction.
Hardware & asset management of PCs, Macs, Tablets, Monitors, AV equipment
Diagnose and repair of end users issues (software and hardware)
Support Audio/Visual and the technology powering local and global company meetings, including but not limited to Google Meets and Zoom.
Assist the local office management teams with ad-hoc IT tasks around the office and to ensure WHS (Workplace Health and Safety) requirements are met
Maintain a thorough understanding of systems end-users utilize and proactively recommend improvements
Conduct periodic audits of accounts, licensing and hardware
Work cohesively with IT Helpdesk, IT Infrastructure and Info Sec teams
Review documented practices and create or update items as needed
Provide remote support to employees in a hybrid work environment

Who You Are:

Career-focused with a drive to grow within the IT organization at BigCommerce
3+ years experience with Mac and Windows operating systems in a corporate environment
Excellent customer service skills with a focus on customer satisfaction and building relationships
Willingness to support remote users while also being part of a larger global team
“get it done” attitude
Passionate about technology with the desire to fix problems and make things simpler
Intermediate experience with networking technologies
Well-rounded and broad technical aptitude
Good organizational skills with excellent verbal and written communication
Self-starter with a positive attitude
A persistent approach in problem solving and works with a sense of urgency
Excellent task management and follow up skills
Ability to put complex, technical issues into plain English terms
A desire to help and train users so they better understand the solutions we offer

Nice to Have:

Experience supporting G Suite, Okta, Jamf, Windows InTune, Atlassian CLoud
Experience supporting remote users in a corporate environment
MCP Certificate or equivalent experience
Experience with eCommerce
Experience with IT Security and related concepts

Inclusion and Belonging

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.

Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.

Commerce will never:

require payment of recruitment fees from candidates;
request personally identifiable information through unsanctioned websites or applications;
attempt to solicit money from you as part of the hiring process or as part of an employment offer;
solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.

Apply Now

Refine Your Search

audio visual jobs in parramatta, nsw

Helpdesk Services Engineer II

Helpdesk Services Engineer II

Technology Program Cordinator

Senior Category Manager - Technology

Assistant Accountant

Project Manager

Reception Coordinator

Assistant Store Manager | OPSM | Liverpool, NSW

Store Manager | OPSM | St Ives, NSW

Reception Coordinator

Demand Operations Manager

tradesmen

NSW Site Service Manager

Front of House Attendant (Corporate Waiter)

Account Manager

NSW Managed Service Administrator

Senior Content Strategist Digital and Social

Senior Design Engineer

Store Manager | OPSM | Rhodes, NSW

NSW Senior Commissioning Engineer

I want to receive the latest job alert for audio visual in parramatta, nsw

Related Searches

Explore jobs in more locations

Welcome to the Agentic Commerce Era

Inclusion and Belonging

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer

Job Seeker Tools

Employer Tools

Browse

Stay Connected