In-Demand Cloud customer experience engineer 2 Jobs in Parramatta, Nsw

Software Support Engineer
HotSchedules Corporate —Bondi Junction NSW
- Full-time
- Computer science
- Computer Science
- Customer service
AI Support Engineer
Westpac Group —Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- AWS
- APIs
2d
Software Development Engineer, Internet Edge Services
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- AWS
- Bachelor's degree
2d
Lead Data Engineer
Immutable X —Sydney NSW
- Full-time
- Remote
- SQL
- AWS
- AI
- Health insurance
- Annual leave
2d
Cyber Security Engineer
Orro Pty Ltd —Sydney NSW
- Hybrid work
- Azure
- Scripting
- Communication skills
- Parental leave
- Employee discount
Technical Lead - Mobile (React Native)
SS&C Technologies —Sydney NSW
- Full-time
- Computer science
- Azure
- Management
Data Center Operations Facilities Manager
Google —Sydney NSW
- Full-time
- Management
- Schematics
- No degree
4d
Senior Data Engineer
Nuix —Sydney NSW
- Hybrid work
- Salesforce
- DevOps
- SQL
9d
Staff Engineer | Cyber Security
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- AWS
- Annual leave
- Work from home
Customer Engineer, APAC Market
Aircall.io, Inc. —Sydney NSW
- APIs
- AI
- Communication skills
Quick Apply
Senior Software Engineer - AI Team
Nuix —Sydney NSW
- Hybrid work
- Computer Science
- Master's degree
- AWS
Lead AI Engineer
Zurich Insurance —North Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- AWS
- Machine learning
- Annual leave
- Parental leave
3d
Director of Engineering | Site Reliability Engineering
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Management
- Systems design
- Master's degree
- Annual leave
- Work from home
10d
Lead Engineer - Salesforce
Zurich Insurance —North Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- APIs
- Financial services
- Annual leave
- Parental leave
Senior Automation & AI Engineer - Power Platform
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- APIs
- Annual leave
- Work from home
Critical Environment Field Service Engineer (FSE)
Microsoft —Sydney NSW
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Site Reliability Engineer - Liquidity Platform
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Software troubleshooting
- DevOps
- SQL
- Annual leave
- Work from home
6d
Identity Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- APIs
- Annual leave
- Work from home
Lead AI Solutions Delivery Engineer
DocuSign —Sydney NSW
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
3d
Cyber Security Engineering Lead
AC3 —Sydney NSW
- $140,000 - $160,000 a year
- Full-time
- Azure
- Management
- AWS
Quick Apply

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cloud customer experience engineer 2 jobs near parramatta, nsw

Software Support Engineer

HotSchedules Corporate
Bondi Junction NSW

Apply Now

Job Details

Full-time

Qualifications

Computer science
Computer Science
Customer service
Tomcat
Application development
SQL
Bachelor's degree
Communication skills

Full Job Description

We Are:
Well-known across the globe for bringing the restaurant, retail and hospitality industries to the Cloud with our pioneering web & mobile products, superior customer service – and the people who make this happen.

Our Values: Because they are important to us!

Service – We strive to delight our customers by anticipating their needs with simple, intuitive tools. We are serial entrepreneurs with a deep desire to do the right thing for our customers.

Creativity – We believe to make real change; we must be the catalyst and bring unbridled enthusiasm for innovation and continuous improvement.

Family – We seek and reward intelligent team members who exude honesty, integrity and accountability. We believe diversity and transparency in thought, practice and culture is an asset, not a risk.

Fun – We move fast, have fun and love what we do all while honoring work-life balance. We are intelligent risk-takers, never allowing blind enthusiasm to overtake reason.

Humility – We are responsible to our customers, our team members and our investors equally, requiring professional courage and humility.

Responsibility as a Software Support Engineer
Reports to the Escalation Team Manager, the Software Support Engineer will serve as an integral part of the Support Team tasked with the important role of providing front-line support services to our customers for systems developed by Red Book Connect. This position responds to routine and complex customer inquiries. Primary focus is on providing assistance and basic trouble-shooting regarding service delivery, installation, outages, code, database and other technical issues. You'll work directly with Customer Care, senior members of Escalations and Product Development team to learn about our process and best practices, and your contributions will have a daily impact on our community of thousands of daily users.

Requirements

You are:
You are a highly motivated and a technically-oriented individual who is looking for a rewarding career path in software development. You are customer service oriented as well as being resourceful when dealing with issues that arise. You excel in troubleshooting code and are able to resolve issues with efficiency, detailed accuracy and of course, your world-class customer service skills. If you are interested in carving your career path to software development, here’s your chance!

Desired Skills and Experience:

1 – 2 years C# & ASP.NET development experience
Experience with SQL and related technologies
1 – 2 years Web technologies including CSS, HTML, and JavaScript
Solid experience maintaining, debugging and supporting web / mobile applications in a SaaS environment
Ability to work independently and in groups, with excellent team communication skills

Experience with the following is a plus:

1 – 2 years Java web based application development experience
Tomcat

Qualifications:

Only Sydney, AU based candidates will be considered.
BS in Computer Science preferred and/or equivalent work experience
Strong oral and written communication skills
Able to discuss technical issues with non-technical audiences
Must be able to handle multiple issues concurrently and see them through to resolution

Apply Now

Refine Your Search

cloud customer experience engineer 2 jobs in parramatta, nsw

Software Support Engineer

AI Support Engineer

Software Development Engineer, Internet Edge Services

Lead Data Engineer

Cyber Security Engineer

Technical Lead - Mobile (React Native)

Data Center Operations Facilities Manager

Senior Data Engineer

Staff Engineer | Cyber Security

Customer Engineer, APAC Market

Senior Software Engineer - AI Team

Lead AI Engineer

Director of Engineering | Site Reliability Engineering

Lead Engineer - Salesforce

Senior Automation & AI Engineer - Power Platform

Critical Environment Field Service Engineer (FSE)

Site Reliability Engineer - Liquidity Platform

Identity Engineer

Lead AI Solutions Delivery Engineer

Cyber Security Engineering Lead

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