In-Demand It desktop support Jobs in Parramatta, Nsw

Systems Support Officer
Rivkin Securities Pty Ltd —Rushcutters Bay NSW
- $75,000 - $85,000 a year
- Full-time
- Microsoft Access
- Software troubleshooting
- Analysis skills
Quick Apply
2d
Systems and Infrastructure Administrator
Finity —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Customer service
- Administrative experience
2d
Aged Care Quality and Compliance Coordinator
Tender Loving Care Aged Care —Bankstown NSW
- Full-time
- Communication skills
Senior Digital Workplace Technician - USDS
TikTok USDS JV —Sydney NSW
- Hybrid work
- Azure
- Computer Science
- Microsoft Office
Senior Product Designer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Research
- Agile
- AI
- Annual leave
- Work from home
10d
Field Engineer Sydney
ITSM Corporation —Sydney NSW
- Management
Landscape Design and Project Officer
Woollahra Municipal Council —Double Bay NSW
- $111,905.04 - $123,684.08 a year
- Full-time
- Management
- CAD
- Customer service
- Parental leave
- Gym membership
9d
Enterprise Sales - Desktop Build Group, BQL API Solutions
Bloomberg —Sydney NSW
- Microsoft Excel
- SQL
- APIs
- Parental leave
Senior Systems Engineer
Orro Pty Ltd —Sydney NSW
- On call
- Hybrid work
- Azure
- Management
- Communication skills
- Parental leave
- Employee discount
4d
Principal Product Designer
Corto Pty Ltd —Sydney NSW
- Hybrid work
- AI
- Gym membership
Quick Apply
Endpoint Engineering Team Leader
Datacom —Sydney NSW
- Weekend availability
- Hybrid work
- Azure
- Management
- Analysis skills
- Parental leave
- Employee discount
Quick Apply
Platform Specialist, Customer Solutions
PMY Group —Sydney NSW
- Customer service
- Microsoft Office
- Communication skills
Operational Worker - Business Centres Cleaning & Maintenance
Woollahra Municipal Council —Double Bay NSW
- Up to $95,883 a year
- Weekend availability
- Construction experience
- Communication skills
6d
Senior Product Designer (Expansion & Monetisation)
hipages Group —Sydney NSW
- Hybrid work
- Research
- AI
Quick Apply
Senior Endpoint Engineering Specialist
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- Computer Science
- Parental leave
- Employee discount
Quick Apply
Arborist
Woollahra Municipal Council —Double Bay NSW
- $77,396.80 - $85,544.16 a year
- Overtime
- Maintenance
- Communication skills
- Outdoor work
12d
Permanent Part Time Preschool Teacher (14 hours)
Woollahra Municipal Council —Double Bay NSW
- $41,517.84 - $45,893.12 a year
- Part-time
- Microsoft Word
- Casual pool
- Leadership
- Parental leave
- Gym membership
4d
Endpoint Engineering Architect
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- AWS
- Parental leave
- Employee discount
Quick Apply
Technical Field Engineer
Unisys —Rhodes NSW
- Full-time
- Customer service
Senior Solutions Architect — Agentic WorkSpaces AI
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- English
- Databases
- AWS
4d

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Systems Support Officer

Rivkin Securities Pty Ltd
Rushcutters Bay NSW

Quick Apply

Job Details

Permanent | Full-time
$75,000 - $85,000 a year
2 days ago

Qualifications

Authentication
Microsoft Access
Software troubleshooting
WordPress
Analysis skills
IT support
Organisational skills
Computer skills
Communication skills
VPN

Full Job Description

Systems Support Officer

Rivkin is an established Australian financial services and wealth management business with more than four decades of experience. Based in Sydney's Eastern Suburbs, Rivkin provides investment research, portfolio solutions, private wealth and SMSF services to a diverse range of clients.

As our business continues to evolve, technology plays an increasingly important role in supporting our people, systems and day-to-day operations.

We are now seeking an experienced and hands-on Systems Support Officer to join our team and take responsibility for providing reliable, responsive and practical IT support across the business.

About the Role

This is a hands-on ICT support position where you will work closely with employees across the business, resolving day-to-day technology issues and helping ensure our systems, devices and applications operate effectively.

You will be responsible for providing technical support across hardware, software, Microsoft 365, user access, network connectivity and business systems, while also assisting with IT security, equipment management and technology projects.

Key Responsibilities

Provide technical support to office-based and remote employees, resolving hardware, software, network and user-access issues.
Set up and maintain computers, user accounts, Microsoft 365, applications and IT equipment.
Manage user accounts, permissions, password resets and multi-factor authentication.
Troubleshoot Wi-Fi, internet, VPN and general network connectivity issues.
Install, configure and maintain laptops, desktops, monitors, printers, phones and other IT equipment.
Maintain IT equipment, software licences and device inventories.
Support cybersecurity, antivirus, Microsoft Defender and device security requirements.
Liaise with managed service providers, software vendors and telecommunications providers to resolve technical issues.
Provide support for internal systems, websites and online platforms, including basic WordPress and website troubleshooting.
Maintain accurate records of IT assets, support requests and system changes.
Provide guidance and training to employees on IT systems and software.
Assist with the implementation of new software, systems and internal IT processes.
Escalate complex technical issues where required and ensure IT requests are resolved efficiently with minimal disruption to business operations.

About You

To be successful in this role, you will have:

At least 2 years' experience in IT support, systems support, help desk or a similar ICT role.
Relevant qualification in Information Technology, Computer Systems, Networking, or a related discipline.
Demonstrated experience supporting hardware, software, Microsoft 365, user accounts and network connectivity.
Experience with Windows, Microsoft 365, user permissions, password management and multi-factor authentication.
Experience configuring and maintaining computers, peripherals, mobile devices and other IT equipment.
A good understanding of IT security, endpoint protection and Microsoft Defender.
Experience working with external IT providers, software vendors or telecommunications providers.
Strong troubleshooting, problem-solving and analytical skills.
Strong communication and interpersonal skills.
Excellent organisational skills and the ability to manage competing priorities.
A proactive, practical and solutions-focused approach.
The ability to work independently while also working effectively with internal teams and external service providers.

Why Join Rivkin?

This is an opportunity to join an established business in a hands-on IT Officer role where you will have the opportunity to work across a diverse range of IT systems, support employees across the business, and contribute to the ongoing improvement of Rivkin's technology environment.

If you are a technically capable, proactive and service-oriented IT professional looking for a role where you can make a meaningful contribution, we would like to hear from you.

Apply now with your resume and a brief cover letter outlining your relevant IT support experience.

Location: Rushcutters Bay, NSW

Annual salary: $75,000 - $85,000 base + superannuation

Work Type: Full time, permanent

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

it desktop support jobs in parramatta, nsw

Systems Support Officer

Systems and Infrastructure Administrator

Aged Care Quality and Compliance Coordinator

Senior Digital Workplace Technician - USDS

Senior Product Designer

Field Engineer Sydney

Landscape Design and Project Officer

Enterprise Sales - Desktop Build Group, BQL API Solutions

Senior Systems Engineer

Principal Product Designer

Endpoint Engineering Team Leader

Platform Specialist, Customer Solutions

Operational Worker - Business Centres Cleaning & Maintenance

Senior Product Designer (Expansion & Monetisation)

Senior Endpoint Engineering Specialist

Arborist

Permanent Part Time Preschool Teacher (14 hours)

Endpoint Engineering Architect

Technical Field Engineer

Senior Solutions Architect — Agentic WorkSpaces AI

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