In-Demand Help desk Jobs in Morningside, Qld

Service Desk Analyst
Lander & Rogers —Brisbane QLD
- 8 hour shift
- Private practice
- Computer Science
- Customer service
- Annual leave
8h
Swim Teaching & Pool Lifeguard / Customer Service
City Venue Management Pty Ltd —Runcorn QLD
- Weekend availability
- No experience needed
- Supervising experience
- Experience working with children
13h
Retail Merchandiser - Doolandella - QLD
CROSSMARK Australia —Doolandella QLD
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
8d
IT Support Specialist
Fitness and Lifestyle Group —West End QLD
- Full-time
- Hybrid work
- Azure
- Customer service
- Administrative experience
- Employee assistance program
- Employee discount
1d
Training System Admin / Operator, ILS2
Yorktown Systems Group —Brisbane QLD
- Full-time
- Associate degree
Business Projects Support Coordinator
Ausdocs Group —Brisbane QLD
- Organisational skills
- Communication skills
3d
Team Lead Support Analyst- Centrered IT
Lyra Technology Group —Brisbane QLD
- Full-time
- Hybrid work
- Azure
- IT
- Computer skills
Quick Apply
11d
IT Field Technician
DXC Technology —Brisbane QLD
- Full-time
- Customer service
- In-person
- Time management
Project Financial Accountant
Accenture —Brisbane QLD
- Full-time
Accountant (Business Advisory)
Moore Australia (QLD/NNSW) —Brisbane QLD
- Full-time
- Bachelor's degree
- QuickBooks
- Business
Quick Apply
1d
Regional Sales Manager
Velocity Truck Centre —Brisbane QLD
- $160,000 - $250,000 a year
- Full-time
- Sales
- Leadership
9d
Tender Manager / Bid Manager
Veolia Environmental Services —Brisbane QLD
- Full-time
- Hybrid work
- Writing skills
- Editing
- Parental leave
- Employee assistance program
Hire Controller
Kennards Hire —Bowen Hills QLD
- $72,000 - $80,640 a year
- Rotating roster
- Customer service
- Time management
- Profit sharing
- Employee discount
10d
Swim School Program Manager - North Lakes
Carlile Swim Operations Pty Ltd —Brisbane QLD
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Employee discount
Quick Apply
Baker
Woolworths Supermarkets —Indooroopilly QLD
- Part-time
- Bakery
Area Manager
PTC Phone Tech & Comm —Chermside QLD
- Full-time
- Leadership
Quick Apply
Senior Accountant (Agribusiness)
Moore Australia (QLD/NNSW) —Brisbane QLD
- Full-time
- Business
- Leadership
Quick Apply
Senior/Associate Mechanical Engineer - Power Generation
WSP —Brisbane QLD
- Bachelor's degree
- Employee stock purchase plan
- Parental leave
Roof Plumbing Apprenticeship
East Coast Apprenticeships —Sunnybank QLD
- Full-time
- Construction experience
- In-person
- Outdoor work
- On-the-job training
Quick Apply
14d
Senior Accountant (Business Advisory)
Moore Australia (QLD/NNSW) —Brisbane QLD
- Full-time
- QuickBooks
- Organisational skills
- Business
Quick Apply

I want to receive the latest job alert for help desk in morningside, qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk jobs near morningside, qld

Accountant jobs in Brisbane QLD

Tender Manager jobs in Brisbane QLD

Service Desk Analyst jobs in Brisbane QLD

Business Support Coordinator jobs in Brisbane QLD

Systems Administrator jobs in Brisbane QLD

Swim Instructor jobs in Melbourne Vic

Swim Instructor jobs in Greensborough Vic

Swim Instructor, 16 Year Old jobs in Sunshine Coast Qld

Swim Instructor jobs in Craigieburn Vic

Pilates Instructor jobs in New South Wales

Driving Instructor jobs in Queensland

Swim Instructor jobs in Victoria

482 Visa Sponsorship, Accountant jobs in Victoria

Junior Tax Accountant jobs in Silverwater Nsw

Junior Financial Accountant jobs in Hawthorn East Vic

Junior Accountant jobs in Murrumba Downs Qld

Insolvency Accountant Supervisor jobs in Bungarribee Nsw

Seasonal Retail Assistant jobs in Sydney Nsw

Retail, Bookstore jobs in Canberra Act

Retail Merchandiser jobs in Sunshine Vic

Service Desk Analyst

Lander & Rogers
Brisbane QLD

Apply Now

Job Details

Full-time
8 hours ago

Benefits

Wellness allowance
Annual leave

Qualifications

Computer Science
Customer service
Microsoft Exchange
Microsoft Office
Analysis skills
Bachelor's degree
iManage
Document management systems
Time management
Information Technology

Full Job Description

About this role

Award winning Australian private practice
A firm with a strong reputation for having an authentic and inclusive culture

About the Company

Lander & Rogers is a leading independent law firm, with offices in Melbourne, Sydney, Brisbane and Canberra and global reach. Our focus is on innovating the client experience and leading change in legal service delivery. We are also committed to supporting our communities through our pro bono work.

About the Role

Reporting to the Service Delivery Manager, you will serve as the primary on-site contact point for end-users, ensuring service excellence through on-site AV and technical support, troubleshooting, and active contribution to the operation and enhancement of IT services, all while maintaining compliance with IT policies and procedures.

Our Service Desk operates 8am - 6pm Monday - Friday and its team members work on a rotating 8-hour day shift.

The Service Desk also provides afterhours support, weekday evenings (6pm - 9pm) and weekends (9am - 5pm) which team members also work on an on-call basis via rotating shifts.

Responsibilities

Deliver high-quality on-site customer service, including meeting room setups and hands-on technical assistance.
Provide 1st and 2nd level national technical support via phone, email, and in-person channels.
Troubleshoot hardware, software, and network issues; escalate complex problems to the relevant IT teams when necessary.
Support enterprise and legal-specific applications (e.g., O365, Email Gateway, Practice Management System, Document Management System).
Maintain accurate service desk records, including incident logs, asset tracking, and knowledge base entries.
Manage on-site IT asset inventory, including regular stocktakes and reporting.
Provision and deprovision user access for onboarding, offboarding, and staff role changes.
Manage ad hoc maintenance, hardware, or software activities requiring on-site presence.
Communicate effectively with users, team members, and stakeholders to provide timely updates and resolutions within the SLA period.
Contribute to process improvement by identifying recurring issues and suggesting enhancements.
Ensure adherence to IT policies, procedures, and best practices.
Collaborate effectively with the team and assist with IT project tasks and implementation.
Any other general duties advised by the Service Delivery Manager.

About You

Bachelor's degree in Information Technology, Computer Science or related field
Proficient in supporting enterprise applications such as Active Directory, O365, Exchange, Teams, and other standard Microsoft Office suite applications
Sound knowledge and understanding of Practice Management and Document Management systems
ITIL certified (Desirable)
A minimum of 2 years' experience in a similar role in a legal environment
Aderant, iManage Work and O365 experience is highly desirable
Exceptional customer service skills with a focus on delivering a positive user experience
Demonstrate adaptability to navigate and succeed in a dynamic work environment
Strong analytical mindset to systematically and efficiently resolve technical issues
Communicate and collaborate effectively with stakeholders to ensure that requests are actioned with timely updates
Prioritise a client-centric mindset, ensuring that all interactions are conducted with empathy and a commitment to user satisfaction
Showcase expertise in supporting a diverse range of enterprise and legal applications
Exhibit effective task and time management skills, prioritising responsibilities based on urgency and impact to ensure excellent service delivery A sharp eye for detail
Displays initiative and decision-making skills where appropriate
An ability to quickly learn different types of technologies

Culture

People choose Landers for our down-to-earth, collaborative and supportive culture. We invest in our people and empower them to bring their best selves to work, both personally and professionally. We promote a diverse and inclusive environment with a strong focus on wellbeing, leadership and development.

Benefits

Lander & Rogers offers a range of benefits to encourage professional development and ongoing learning, connection with colleagues, staying healthy and community involvement.

We value our people and understand the importance of maintaining a healthy, balanced and fulfilled lifestyle, some of our benefits include:

Additional leave: to encourage you to take a moment to stop, reflect and reenergise, we offer an annual wellness day and if you meet the qualifying criteria, you may be eligible to receive up to five additional days of annual leave.
Home office, fitness & wellness allowance: receive an annual $250 allowance in return for remote office equipment, fitness, and/or wellness expense
Tech discounts: access corporate discounts on DELL computer products to have the latest personal gadgets at your disposal

How to apply

Click APPLY and visit www.landers.com.au for more information.

Lander & Rogers is an equal opportunity employer that embraces diversity and inclusion.

We conduct background checks including criminal record checks on all successful candidates as a condition of employment.

Job details

Job reference:

LR/1945511

Location:

Brisbane

Job type:

Full Time

Job category:

Business Services

Date posted:

04-Sep-2026

Apply Now

Refine Your Search

help desk jobs in morningside, qld

Service Desk Analyst

Swim Teaching & Pool Lifeguard / Customer Service

Retail Merchandiser - Doolandella - QLD

IT Support Specialist

Training System Admin / Operator, ILS2

Business Projects Support Coordinator

Team Lead Support Analyst- Centrered IT

IT Field Technician

Project Financial Accountant

Accountant (Business Advisory)

Regional Sales Manager

Tender Manager / Bid Manager

Hire Controller

Swim School Program Manager - North Lakes

Baker

Area Manager

Senior Accountant (Agribusiness)

Senior/Associate Mechanical Engineer - Power Generation

Roof Plumbing Apprenticeship

Senior Accountant (Business Advisory)

I want to receive the latest job alert for help desk in morningside, qld

Related Searches

Explore jobs in more locations

About this role

Job details

Job Seeker Tools

Employer Tools

Browse

Stay Connected