In-Demand Staff software engineer Jobs in Parramatta, Nsw

Technical Account Manager
Proofpoint —Sydney NSW
- Full-time
- Customer service
- AI
- Time management
Staff Engineering Project Manager
Anduril Industries —Sydney NSW
- Full-time
- Computer science
- Computer Science
- Engineering
Quick Apply
12h
Geotechnical Engineer / Engineering Geologist
Stantec —St Leonards NSW
- $260,000 a year
- Part-time
- AutoCAD
- Bachelor's degree
- Civil Engineering
- Work from home
- Employee assistance program
Staff Product Manager
Ignition —Sydney NSW
- Full-time
- Hybrid work
- Management
- Product management
- AI
- Work from home
Quick Apply
4d
Senior Geotechnical Engineer
Stantec —St Leonards NSW
- Part-time
- AutoCAD
- Bachelor's degree
- Civil Engineering
- Work from home
- Employee assistance program
Biomedical Electronics Technician
Nepean Blue Mountains Local Health District —Sydney NSW
- $90,837.67 - $102,751.61 a year
- Full-time
- Engineering
- Electrical experience
- Education
- Employee assistance program
Paralegal
LEAP Legal Software —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Office
- Editing
- Gym membership
- Free food
Quick Apply
Engineering Manager
Propeller —Sydney NSW
- Hybrid work
- Parental leave
Quick Apply
Staff Software Engineer - .NET Full Stack
Commonwealth Bank —Sydney NSW
- Full-time
- DevOps
- AWS
- APIs
5d
Digital Engineering Manager
John Holland —Pyrmont NSW
- Construction experience
- Communication skills
- Parental leave
3d
Lead AI Engineer
Zurich Insurance —North Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- AWS
- Machine learning
- Annual leave
- Parental leave
1d
Business Development Manager
World Wide Technology Holding, LLC —Sydney NSW
- Full-time
- Bachelor's degree
- Business
- Leadership
- Profit sharing
- Wellness program
11d
Lead Forward Deployed Engineer
PALO IT —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Systems design
- AWS
Quick Apply
Software Engineer - AI Legal Risk Systems
LEAP Legal Software —Sydney NSW
- $120,000 - $170,000 a year
- Full-time
- Hybrid work
- Master's degree
- Databases
- APIs
- Gym membership
- Free food
Quick Apply
16h
Staff AI Product Engineer
Relevance AI —Sydney NSW
- Full-time
- Hybrid work
- AWS
- APIs
- AI
- Parental leave
- Employee assistance program
Staff Software Engineer
Freelancer.com —Sydney NSW
- Full-time
- Computer Science
- Engineering
- SQL
Quick Apply
Sr. Software Engineer, Industrial Energy Site Controller, APAC
Tesla —Alexandria NSW
- Full-time
- Master's degree
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Senior Machine Learning Engineer
Prezzee —Sydney NSW
- Azure
- AWS
- Machine learning
- Work from home
- Parental leave
Quick Apply
Manager, Technical Services
MongoDB —Sydney NSW
- Azure
- Management
- Sales
- Parental leave
1d
Staff Product Manager, Payment
Ignition —Sydney NSW
- Full-time
- Hybrid work
- Product management
- AI
- Work from home
Quick Apply
4d

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Technical Account Manager

Proofpoint -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Customer service
Microsoft Exchange
AI
MySQL
Time management

Full Job Description

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

This is a technical role in a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within the traditional IT and Security organization. Successful candidates will have an excellent technical and security software foundation, especially related to Linux, messaging, and cloud services, a proven track record of successfully interfacing with customers on both technical and non-technical levels, substantial experience driving concurrent projects and issues to completion with little direction, and above all, a passion for ensuring a top-quality customer experience.

This role can be based in Sydney or Melbourne, Australia.

Your day-to-day

Independently provide ongoing and proactive technical leadership and support to Proofpoint’s strategic customers with little direction.
Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed.
Direct crisis and incident response, working with the account team, technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers.
Meet regularly with clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items.
Create and deliver executive customer presentations that outline system performance, potential issues, ROI and suggested forward courses of action.
Develop deep understanding of customer’s business and operational needs.
Maintain deep practical technical knowledge of Proofpoint’s integration within the customer's environment, including network, security, systems administration, and messaging management.
Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint’s solutions.
Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. Identify and prioritize short term and long-term goals.
Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team.
Plan, document, and identify risks and challenges for production changes that span multiple services or technologies.
Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints.
Use independent judgment within broad parameters.
Designs and implements solutions to complex problems

What you bring to the team

4+ years of industry experience in a client/professional service, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas
Knowledge of data communication concepts and technologies, specifically email and networking knowledge of Linux, SMTP, and MySQL.
Working knowledge of Windows, Active Directory, and Microsoft Exchange.
Experience with Data Loss Prevention (DLP) solutions, information protection technologies, or email security platforms is considered a strong advantage.
Very strong customer service and excellent communications skills, both written and oral
A history of successfully leading and directing technical staff through crisis situations
Adaptable and willing to learn new technologies
Knowledge of project management and strong time management skills
Ability to effectively work in a team environment as well as independently

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected].

How to Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!

Apply Now

Refine Your Search

staff software engineer jobs in parramatta, nsw

Technical Account Manager

Staff Engineering Project Manager

Geotechnical Engineer / Engineering Geologist

Staff Product Manager

Senior Geotechnical Engineer

Biomedical Electronics Technician

Paralegal

Engineering Manager

Staff Software Engineer - .NET Full Stack

Digital Engineering Manager

Lead AI Engineer

Business Development Manager

Lead Forward Deployed Engineer

Software Engineer - AI Legal Risk Systems

Staff AI Product Engineer

Staff Software Engineer

Sr. Software Engineer, Industrial Energy Site Controller, APAC

Senior Machine Learning Engineer

Manager, Technical Services

Staff Product Manager, Payment

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