In-Demand Technical support (bms & controls) | brisbane Jobs in Indooroopilly Qld

IT Service Desk Officer
Plantation Homes —Springwood QLD
- Microsoft Office
- In-person
9h
ATS Service Desk Team Lead - APAC
Applied Medical —Geebung QLD
- Full-time
- Management
- Software troubleshooting
- Research
- Employee assistance program
14d
Systems Administrator
Redpath Mining —Eagle Farm QLD
- Full-time
- Life insurance
Training System Admin / Operator, ILS2
Yorktown Systems Group —Brisbane QLD
- Full-time
- Associate degree
IT Technician
WV Technologies Pty Ltd —Brendale QLD
- $31.19 - $33.84 an hour
- Temporary
- Organisational skills
- Communication skills
- Employee assistance program
Quick Apply
1d
Senior ICT & Security Engineer
Stantec —Brisbane QLD
- Part-time
- Microsoft Access
- Communication skills
- Work from home
- Employee assistance program
IT Field Technician
DXC Technology —Brisbane QLD
- Full-time
- Customer service
- In-person
- Time management

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IT Service Desk Officer

Plantation Homes -
Springwood QLD

Apply Now

Job Details

9 hours ago

Qualifications

Desktop support
Microsoft Office
Driver Licence
Help desk

Full Job Description

Grow your IT skills in a fast-paced, hands-on support role
Gain experience with a leading home builder
Make a real impact in a friendly, user-focused team

Are you ready to take the next step in your IT career with a company that values innovation, teamwork, and personal growth?

At Plantation Homes, we’re proud to be helping more Australians live in homes they love. As a trusted name in quality, choice, and affordability, we’re committed to creating spaces that inspire, and that includes the workplace. We’re currently seeking an IT Service Desk Officer to join our supportive National Service Desk team based in our office at Springwood, QLD.

This is more than just a job, it’s a chance to be part of a team that keeps our people connected and our technology running smoothly.

About the Role:

As the first point of contact for IT support, you’ll play a vital role in helping our teams stay productive and confident in their tech tools. You’ll provide friendly, knowledgeable assistance, troubleshoot issues, and ensure every request is handled with care and professionalism.

You’ll also support the setup, deployment, maintenance, and lifecycle management of end-user devices, including laptops, mobile devices, peripherals, and modern endpoint management tools.

Your day-to-day will include:

Providing responsive support via phone and email
Diagnosing and resolving hardware and software issues
Managing user accounts, access permissions, and password resets
Logging and tracking service requests accurately
Escalating complex issues when needed
Creating clear documentation and helpful knowledge base articles
Staying up-to-date with emerging technologies and best practices

About You:

You’re someone who brings both technical know-how and a people-first mindset. You understand that behind every support request is a colleague who needs your help - and you respond with empathy, patience, and a calm, solutions-focused approach.

We’re looking for someone who has:

At least 2 years of experience in an IT Helpdesk/Desktop Support role
A qualification in an ICT-related field
Strong skills in Windows, Office 365, Active Directory, and cloud environments
A current Driver’s Licence (you’ll have access to a pool car for site visits)
A genuine passion for delivering excellent customer service

Why Plantation Homes?

Be part of a national team that values collaboration and purpose
Grow your career in a company that invests in your development
Enjoy variety and challenge - supporting multiple sites and systems
Make a meaningful impact every day
Work in a friendly, office-based environment in Springwood, QLD

Join Our Team:

We are part of the Henley Properties Group, where everyone is welcome. We celebrate all cultures and know that the more diverse and inclusive we are, the better we can serve our community. We are proud to be part of the Sumitomo Forestry Group and our shared philosophy of fairness and integrity.

Ready to Apply?

If you’re excited about the opportunity to grow your IT career in a company that values your contribution, we’d love to hear from you. Click APPLY to begin your journey with Plantation Homes.

Want to know more about us? Visit our website or let’s chat when we connect about your application.

Apply Now

Refine Your Search

technical support (bms & controls) | brisbane jobs in indooroopilly qld

IT Service Desk Officer

ATS Service Desk Team Lead - APAC

Systems Administrator

Training System Admin / Operator, ILS2

IT Technician

Senior ICT & Security Engineer

IT Field Technician

I want to receive the latest job alert for technical support (bms & controls) | brisbane in indooroopilly qld

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