In-Demand It support entry level Jobs in Parramatta, Nsw

Client Service Officer- Commercial and Residential Lending
Thinktank —North Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Financial services
- Annual leave
Quick Apply
Supply Chain Analyst
Prysmian Group —Liverpool NSW
- Full-time
- Microsoft Excel
- Engineering
- ERP systems
- Parental leave
Group Travel Manager - North Sydney, NSW
FCM Meetings & Events —Sydney NSW
- $90,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Health insurance
- Parental leave
Leasing Executive - Office Leasing - North Sydney
DAB-Jones Lang LaSalle (NSW) Pty Ltd —North Sydney NSW
- Full-time
- Sales
- Customer service
- AI
Quick Apply
Workplace Experience Coordinator
Egis —North Sydney NSW
- Contract
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
2d
Governance Analyst
Allianz —Sydney NSW
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
1d
Administration Assistant to the National Director
Bush Church Aid —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
8d
Talent Executive
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Administrative experience
- Parental leave
Study Site Management Specialist
Smith & Nephew —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Annual leave
Customer Success Manager (12month FTC)
carsales —Sydney NSW
- Contract
- Hybrid work
- Organisational skills
- Communication skills
- Parental leave
Quick Apply
Data Center Critical Facilities VI (Shift lead)
Equinix —Sydney NSW
- Full-time
- Engineering
- Supervising experience
- Bachelor's degree
State General Manager of Sales
Contour Education —Sydney NSW
- $160,000 - $200,000 a year
- Weekend availability
- Senior Secondary Certificate of Education
- University
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Strategy and Development Lead
Lyka —Alexandria NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- AI
- Parental leave
Quick Apply
9d
Account Manager - Bunzl Safety & Lifting Erskine Park
Bunzl —Erskine Park NSW
- Full-time
- Sales
- Customer service
- Microsoft Office
- Profit sharing
- Health insurance
Manufacturing Test Automation Engineer
Anduril Industries —Sydney NSW
- Full-time
- Schematics
- Engineering
- No degree
Quick Apply
Senior Campaign Manager (B2B tech)
LEWIS —Sydney NSW
- Writing skills
- Presentation skills
- AI
Senior Learning and Development Specialist
VGW Australia —Sydney NSW
- Contract
- Bachelor's degree
- Communication skills
Quick Apply
11d
Director, Corporate Counsel - Executive Level 2
Australian Government —Sydney NSW
- $149,893 - $170,726 a year
- Hybrid work
3d
Front of House Attendant (Corporate Waiter)
Herbert Smith Freehills —Sydney NSW
- Overtime
- Hospitality
- Microsoft Outlook
- Customer service
Senior Financial Accountant (US Focus)
Koala —Sydney NSW
- Hybrid work
- Microsoft Excel
- ERP systems
- Finance
- Annual leave
- Parental leave

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Client Service Officer- Commercial and Residential Lending

Thinktank -
North Sydney NSW

Quick Apply

Job Details

Permanent | Full-time

Benefits

Annual leave

Qualifications

Microsoft Excel
Microsoft Outlook
Financial services
Communication skills

Full Job Description

Thinktank is one of Australia’s largest and fastest growing Residential and Commercial Property Non-bank Lender with a multi-office presence across Australia.

As an innovative, knowledgeable and established financial services provider with a reputation for professionalism and integrity, Thinktank focuses on building quality internal and external stakeholder relationships in support of our wide range of borrowers and investors.

Role Overview

As a Client Service Officer (CSO) you will be the first point of contact for Thinktank customers, assisting with their general enquiries. You will ensure our customers feel valued and supported by engaging with them, assessing their needs and providing superior customer service. It is important that all customer enquiries (post settlement) are actioned accurately, professionally and within service level agreements (SLA) driving customer focused outcomes.

It is highly critical to this role that individuals have strong communication skills and able to handle a large volume of inbound and outbound interactions (voice and chat). This is essential to success in the role.

Key Accountabilities

Respond to customer enquiries via phone, email, chat or case management within SLA.
Ensure that customers are identified correctly in line with the Thinktank requirements.
Enter wrap up codes correctly and ensure activity status is updated regularly.
Ensure calls are handled professionally and within a timely manner.
Encourage and educate customers to use the online portal to self-service.
Enter customer notes into the system post each call.
Maintain accurate records of customer accounts including data entry into the core banking system as required.
Strive to reduce the SLA where possible to drive customer focused outcomes.
Take customer complaints and following the Thinktank complaints handling procedure.

About you

- An understanding of mortgage lending,residential and/or commercial
Residential or commercial lending client service/contact centre experience
Standard and capable systems knowledge (core banking, email, excel and outlook)
Excellent communication skills both written and verbal
Some understanding of Financial Services legislation as it relates to residential and commercial lending
Well-developed communication skills which will be demonstrated by an ability to provide a high level of service to internal stakeholders.
Ability to keep calm under pressure and be customer centric
Make a positive contribution to the company culture and work environment

Why Thinktank?

We are a little bit different at Thinktank. No bureaucratic processes, politics or egos. Fairness and transparency are our most important values, it’s how we do business and how we look after our team. You will be valued and trusted. You will work with welcoming and knowledgeable colleagues who will help you succeed.

We work a hybrid model of working from home and the office which encourages and supports great work life balance. We offer meaningful employee benefits such as Flex leave in addition to annual leave, a work well allowance and more..

If you are interested in having a confidential conversation, please apply now for an immediate review of your resume or contact Heena Geronimo, People & Culture Senior Manager on [email protected]

Company Overview

Please visit our company website for more information

Quick Apply

Refine Your Search

it support entry level jobs in parramatta, nsw

Client Service Officer- Commercial and Residential Lending

Supply Chain Analyst

Group Travel Manager - North Sydney, NSW

Leasing Executive - Office Leasing - North Sydney

Workplace Experience Coordinator

Governance Analyst

Administration Assistant to the National Director

Talent Executive

Study Site Management Specialist

Customer Success Manager (12month FTC)

Data Center Critical Facilities VI (Shift lead)

State General Manager of Sales

Strategy and Development Lead

Account Manager - Bunzl Safety & Lifting Erskine Park

Manufacturing Test Automation Engineer

Senior Campaign Manager (B2B tech)

Senior Learning and Development Specialist

Director, Corporate Counsel - Executive Level 2

Front of House Attendant (Corporate Waiter)

Senior Financial Accountant (US Focus)

I want to receive the latest job alert for it support entry level in parramatta, nsw

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