In-Demand Workshop technician Jobs in Parramatta, Nsw

Aftersales Manager -Material Handling Equipment-NSW
HELI Material Handling Oceania PTY LTD —Wetherill Park NSW
- $110,000 - $170,000 a year
- Full-time
- Management
- Forklift
- In-person
- Travel reimbursement
Quick Apply
13h
Orthotic Technician
Northern Sydney Local Health District —Sydney NSW
- $67,188.26 - $69,204.44 a year
- Full-time
- Communication skills
1d
Service Advisor
Peter Warren Automotive Holdings —Artarmon NSW
- Full-time
- Customer service
- Employee assistance program
- Employee discount
Mechanical Assembler/ Technician
Truckline —Moorebank NSW
- Full-time
- Forklift
- Assembly
- Employee discount
Quick Apply
Technician - Mechanical
Cummins Inc. —Wetherill Park NSW
- Overtime
- Maintenance
- Health insurance
9d
Workshop Technician (Auto Electrician)
KION Group AG —Huntingwood NSW
- Full-time
- Employee assistance program
- Gym membership
Parts Store Person - Sydney Airport
TCR Group —Sydney NSW
- Maintenance
- Communication skills
- Annual leave
7d
Mechanic Technician
Peter Warren Automotive Holdings —Warwick Farm NSW
- Full-time
- Mechanic experience
- Sales
- Customer service
- Employee discount
Behaviour Support Practitioner
Aspire Early Intervention —Newington NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Automotive Technician
Foley Automotive —Carlton NSW
- $80,000 - $120,000 a year
- Full-time
- In-person
Quick Apply
Back Counter Parts Interpreter
Tynan Motors —Kirrawee NSW
- Full-time
- Customer service
- No experience needed
- Computer skills
Technician
Inchcape —Sydney NSW
- Full-time
- Mechanic experience
- Maintenance
- No degree
- Health insurance
- Life insurance
Electrical Technician
The Bathla Group —Sydney NSW
- $75,000 - $95,000 a year
- Full-time
- Construction site
- Assembly
Apprentice Body Repair Spray Painter, Alexandria | January 2027 Intake
Tesla —Alexandria NSW
- Management
- Senior Secondary Certificate of Education
- Internship
Service Supervisor
RDO Equipment —Eastern Creek NSW
- Management
- Sales
- Customer service
1d
Technician – Road Service.
United Forklift and Access Solutions —Sydney NSW
- Overtime
- Customer service
- Electrical experience
- Communication skills
- Employee assistance program
- Employee discount
3d
Tyre Technician / Fitter Car
Bridgestone —Artarmon NSW
- $30 - $35 an hour
- Full-time
- In-person
- Communication skills
- Time management
Quick Apply
Automotive Technician
Europcar —Sydney NSW
- Full-time
Parts Interpeter | Mercedes-Benz Hornsby
Autosports Group Limited —Waitara NSW
- Customer service
- Computer skills
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
16h
Branch Manager
ARB Corporation —Kirrawee NSW
- Full-time
- Management
- Team management
- Employee discount

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Aftersales Manager -Material Handling Equipment-NSW

HELI Material Handling Oceania PTY LTD
Wetherill Park NSW

Quick Apply

Job Details

Permanent | Full-time
$110,000 - $170,000 a year
13 hours ago

Benefits

Travel reimbursement
Company car
Company phone
Salary packaging

Qualifications

Management
Forklift
Materials handling
Leadership
Communication skills

Full Job Description

About the Job:

We are seeking an experienced and hands‑on Aftersales Manager to lead and develop our aftersales service operations across Australia. Reporting to the Deputy GM, you will be responsible for managing a team of service technicians, overseeing workshop and field service operations, driving parts and service sales, and ensuring that our customers receive world‑class support for their Heli forklift fleet.

This is a leadership role that requires a blend of technical expertise, commercial acumen, and people management skills. You will be the key driver of customer satisfaction, warranty management, and service revenue growth. We are looking for someone who is strategic yet willing to get their hands dirty – comfortable visiting customer sites, diagnosing complex issues alongside technicians, and building strong relationships with key accounts

What you'll do?

Manage daily service operations – oversee workshop, field service, and planned maintenance, and assign tasks to technicians to ensure efficient service delivery.
Monitor and improve service KPIs – track response time, first‑time fix rate, and customer satisfaction, and drive continuous improvement.
Ensure resources and tools are fully equipped – manage van stock, tooling, and service equipment so technicians are always ready for jobs.
Lead and develop the service team – coach field and workshop technicians, create training plans to close skill gaps, and promote a safety‑first culture.
Handle customer complaints and technical escalations – act as the escalation point for complex issues, conduct regular customer visits, and support the sales team with equipment handovers and customer training.
Manage the end‑to‑end warranty claims process – handle fault diagnosis, liability assessment, claim review, and old parts return, while tracking warranty costs and reporting quality issues.
Drive parts and service sales – proactively present repair and service quotes to customers, secure orders, and collaborate with the parts department to maintain adequate inventory.
Complete reporting and administration – maintain service logs and equipment fault records, report on performance and customer satisfaction to management, and manage the service department budget and cost control.

What we are looking for:

Tertiary qualification in Mechanical Engineering, Automotive, Business, or a related field (desirable).
Minimum 5+ years of aftersales/service management experience in the forklift/material handling equipment industry.
Proven experience leading, coaching, and developing a team of service technicians.
Solid knowledge of forklift mechanical structures, hydraulic systems, and electrical components (batteries, motors, controllers).
Hands-on experience in warranty management and end-to-end claims processing.
Strong diagnostic and problem-solving skills for complex technical issues, combined with intermediate to advanced computer literacy.
Ability to prepare service quotes, reports, and budgets with commercial acumen.
Hands-on and practical; strong leadership and communication skills; self-motivated, resilient under pressure, and willing to travel nationally.

What do we offer:

Permanent full‑time contract
Competitive remuneration package: Base Salary + Superannuation /Bonus
Fully maintained company vehicle + mobile phone + laptop + uniform
Opportunity to work with a growing, locally‑focused team that values innovation and customer centricity
Professional development and industry event participation

Pay: $110,000.00 – $170,000.00 per year

Benefits:

Company car
Salary packaging
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

workshop technician jobs in parramatta, nsw

Aftersales Manager -Material Handling Equipment-NSW

Orthotic Technician

Service Advisor

Mechanical Assembler/ Technician

Technician - Mechanical

Workshop Technician (Auto Electrician)

Parts Store Person - Sydney Airport

Mechanic Technician

Behaviour Support Practitioner

Automotive Technician

Back Counter Parts Interpreter

Technician

Electrical Technician

Apprentice Body Repair Spray Painter, Alexandria | January 2027 Intake

Service Supervisor

Technician – Road Service.

Tyre Technician / Fitter Car

Automotive Technician

Parts Interpeter | Mercedes-Benz Hornsby

Branch Manager

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