Role: ICT Infrastructure Engineer
Location: Murarrie, Brisbane, QLD
Employment Type: Full-time, Permanent
At Goodstart, our 16,500 Goodstarters across nearly 700 centres rely on secure and reliable technology every day. It enables our educators and support teams to focus on what matters most – giving 70,000 children the best possible start in life.
We are seeking two ICT Infrastructure Engineers to help design, support and optimise the critical technology platforms that keep Goodstart connected, secure and ready for the future.
Reporting to the ICT Infrastructure Manager, you'll be part of a team responsible for delivering secure, reliable and scalable technology services that support Goodstart's centres and support offices across Australia.
This is a hands-on infrastructure role suited to someone who is actively working across Microsoft Azure, Entra ID and/or Intune and enjoys getting into the detail of configuration, troubleshooting, security, policy management and automation. You’ll have the opportunity to apply your infrastructure expertise in a purpose-driven organisation while working with modern cloud technologies and contributing to the ongoing uplift of Goodstart’s technology environment.
Your Impact:
- Build, configure, maintain and optimise Microsoft Azure, Microsoft 365, Entra ID and Intune environments
- Implement and manage identity, access, security and device management, including Conditional Access and Intune policies
- Design, test and roll out infrastructure and policy changes, ensuring solutions are secure, reliable and fit for purpose
- Support hybrid infrastructure across Azure, on-premises environments and Meraki SD-WAN
- Troubleshoot infrastructure incidents, performance issues and service requests across cloud and enterprise environments
- Automate and improve infrastructure operations using scripting, Infrastructure-as-Code and Azure DevOps
- Support patching, monitoring, backups, disaster recovery and vulnerability remediation
- Work with internal ICT teams, vendors and managed service providers to deliver reliable technology services
- Contribute to infrastructure uplift, continuous improvement and Goodstart’s technology roadmap
What Goodstart can offer you:
- Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
- Salary packaging benefits available through AccessPay (eligibility applies)
- Access to discounted childcare (up to 15%)
- Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
- Discounted health care and access to employee wellbeing program with BUPA
- Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
- Free annual flu shot (optional)
- Option to purchase extra leave for even greater work life balance
- First Nations Support and Cultural Leave
- Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
- Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
You’ll bring to the table:
- 5+ years’ experience supporting enterprise infrastructure, with recent, hands-on experience in Microsoft Azure, Entra ID and/or Intune
- Demonstrated experience personally configuring and administering these technologies, rather than primarily managing or coordinating them
- Strong understanding of identity and access management, Conditional Access, device management and cloud security
- Experience designing, testing and implementing technology policies and configuration changes, including considering user impact
- Strong troubleshooting, scripting and automation skills
- Experience across hybrid cloud and on-premises infrastructure environments
- Experience with infrastructure lifecycle management, monitoring, patching, backup and disaster recovery
- Strong communication and stakeholder engagement skills
- Exposure to Microsoft Defender, Meraki, Azure DevOps, LogicMonitor or ServiceNow will be highly regarded
- Willingness to obtain a Queensland Blue Card
- Willingness to obtain a Certificate of Completion for the National Child Safety Foundation Training
How to apply
Click ‘Apply Now’ and submit your application.
We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.
Have a question? Contact Faith in our Talent Acquisition Team via email [email protected]
At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email [email protected]
If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.
Supporting our people and protecting our children
We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.
Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check along with Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform
