In-Demand Manager, technical support – anz Jobs in Melbourne, Vic

Sr / Engagement Manager
Workday —Melbourne VIC
- Full-time
- PMP
- Bachelor's degree
- No degree
6d
Head of Network Strategy, ANZ
Gridsight —Collingwood VIC
- Full-time
- Hybrid work
- Presentation skills
Quick Apply
Experienced/Senior Engineer - Water Infrastructuer
SMEC —Melbourne VIC
- Full-time
- Education
- Leadership
- Parental leave
Computational Design Manager
Grimshaw Architects —Carlton VIC
- Full-time
- Engineering
- Research
- Machine learning
Quick Apply
Design Manager - Water Infrastructure
AECOM —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
Product Design Manager
NBCUniversal —Windsor VIC
- Full-time
- Hybrid work
- Epic
- Negotiation
- Resort
Professional Services Veterinarian
IDEXX —Mount Waverley VIC
- Full-time
- Communication skills
- Health insurance
- Parental leave
Commissioning Technician - Power, VIC
Vertiv —Melbourne VIC
- Microsoft Office
- Education
10d
Information Manager
Mott MacDonald —Melbourne VIC
- Full-time
- Engineering
- Analysis skills
- Communication skills
1d
Manager - Security Operations Centre
ANZ Banking Group —Melbourne VIC
- Full-time
- No degree
3d
Senior Manager, Enterprise Sales ANZ(Acquisition)
New Relic —Melbourne VIC
- Hybrid work
- Sales
- AI
- Leadership
5d
Human Resources Business Partner
Infosys —Melbourne VIC
- Administrative experience
- Communication skills
- Analytics
1d
Environmental, Health & Safety Manager (EHS) – Services
GE Vernova —Melbourne VIC
- Full-time
- Management
- English
- Bachelor's degree
6d
Senior Technologist
bp —Docklands VIC
- Full-time
- Hybrid work
- Bachelor's degree
- Product management
- In-person
3d
Power Engineer
Gridsight —Melbourne VIC
- $2,500 a month
- Full-time
- Hybrid work
- Azure
- Sales
- Master's degree
Quick Apply
8d
Commissioning Technician - Thermal, VIC
Vertiv —Melbourne VIC
- HVAC
4d

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Sr / Engagement Manager

Workday -
Melbourne VIC

Apply Now

Job Details

Full-time
6 days ago

Qualifications

PMP
Bachelor's degree
Organisational skills
Budgeting
PMI Certification
Communication skills
Workday

Full Job Description

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Workday is seeking two Engagement Managers to join our ANZ Engagement Management team, supporting enterprise customers across Australia. This single requisition covers both Engagement Manager and Senior Engagement Manager levels, with portfolio scope, strategic leadership, and project complexity aligned to candidate experience.

In this role, you will own the overall success of Workday customer engagements post-sale — acting as the primary point of accountability for scope, schedule, budget, risk, and customer satisfaction across the project lifecycle.

About the Role

As an Engagement Manager, you will independently lead multiple concurrent customer engagements, partnering closely with Functional and Technical Consultants, Solution Architects, and customer executive sponsors to ensure Workday deployments are delivered on time, on budget, and to a high standard of quality.

Key Responsibilities

Own end-to-end delivery of Workday implementation engagements, including scope, schedule, budget, staffing, and risk management.
Serve as the primary escalation point and trusted advisor for customer executive sponsors and steering committees throughout the engagement.
Develop and maintain project plans, status reporting, and governance cadences (steering committee reviews, risk/issue logs, change control) across the engagement lifecycle.
Partner with Functional Consultants, Technical Consultants, and Solution Architects to ensure engagement teams are aligned on deliverables, dependencies, and timelines.
Proactively identify and manage project risks, issues, and scope changes, escalating and resolving them before they impact delivery.
Manage engagement financials, including budget tracking, forecasting, invoicing support, and change order/statement of work management.
Lead resource planning and staffing discussions with practice leadership to ensure engagements are appropriately resourced.
Drive customer satisfaction throughout the engagement, gathering feedback and addressing concerns to support strong references and renewals.
Support pre-sales activities as needed, including scoping calls and statement of work development for follow-on or expansion work.
Mentor and provide delivery guidance to Associate Engagement Managers and project team members within the region.
Contribute to the continuous improvement of engagement management methodology, tools, and best practices across the region.

About You

Basic Qualifications

Minimum 3/5 (EM / Senior EM) years of experience in engagement, program, or project management within enterprise software consulting or professional services, ideally on SaaS/ERP/HCM/Financials implementations.
Minimum 1/3 (EM / Senior EM) years of experience in leading customer-facing delivery teams on complex, multi-workstream engagements with executive-level stakeholders.

Other Qualifications

Demonstrated experience managing project budgets, schedules, risk, and scope on fixed-fee or time-and-materials engagements.
Experience delivering Workday (or comparable cloud HCM/Financials platform) implementations strongly preferred.
PMP, PMI-ACP, or equivalent project/program management certification is a plus.
Strong executive presence and communication skills, with the ability to manage difficult conversations and align diverse stakeholders.
Excellent organizational skills, with the ability to manage multiple concurrent engagements and competing priorities.
Bachelor's degree or equivalent practical experience.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Apply Now

Refine Your Search

manager, technical support – anz jobs in melbourne, vic

Sr / Engagement Manager

Head of Network Strategy, ANZ

Experienced/Senior Engineer - Water Infrastructuer

Computational Design Manager

Design Manager - Water Infrastructure

Product Design Manager

Professional Services Veterinarian

Commissioning Technician - Power, VIC

Information Manager

Manager - Security Operations Centre

Senior Manager, Enterprise Sales ANZ(Acquisition)

Human Resources Business Partner

Environmental, Health & Safety Manager (EHS) – Services

Senior Technologist

Power Engineer

Commissioning Technician - Thermal, VIC

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