In-Demand Network engineer Jobs in Edinburgh, Sa

IT Onsite Support Engineer, Level 2 - Concept Data
Lyra Technology Group —Eastwood SA
- Full-time
- Azure
- Management
- Software troubleshooting
Quick Apply
3d
Associate Cable Engineer
Jacobs —Greater Adelaide SA
- Hybrid work
- Parental leave
Principal Civil Engineer, Water / Wastewater Infrastructure
Jacobs —Greater Adelaide SA
- Part-time
- Hybrid work
- Civil engineering
- Bachelor's degree
- Civil Engineering
- Parental leave
8d
Principal Network Consultant
Datacom —Greater Adelaide SA
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Parental leave
- Employee discount
Quick Apply
4d
Project Engineer, Electrical
Acciona —Greater Adelaide SA
- Full-time
- Electrical experience
- Construction experience
Civil Engineering Opportunities - ANZ
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
- Leadership
2d
Engineering Support Lead
BAE Systems —Edinburgh SA
- Contract
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
Civil / Transport Engineer
Arup —Greater Adelaide SA
- Hybrid work
- AutoCAD
- Communication skills
- Profit sharing
- Parental leave
2d
Technical Officer – Land Capability
Saab —Greater Adelaide SA
- Communication skills
- Annual leave
12d
Platform Engineer-12 month fixed term contract
Ticketek Entertainment Group —Adelaide SA
- Contract
- Hybrid work
- DevOps
- AWS
- Construction experience
- Annual leave
- Parental leave
Quick Apply
1d
Project Engineer - Structures
WSP —Greater Adelaide SA
- Hybrid work
- Master's degree
- Bachelor's degree
- Employee stock purchase plan
- Parental leave
Design Manager (Civil), Water Infrastructure
Jacobs —Greater Adelaide SA
- Part-time
- Hybrid work
- Civil engineering
- Bachelor's degree
- Civil Engineering
- Parental leave
8d
Principal/Senior Drainage Engineer
Mott MacDonald —Greater Adelaide SA
- Full-time
- Bachelor's degree
- Civil Engineering
Senior Water Resources Engineer - Flooding & Drainage (Relocate to Rockhampton or Mackay!)
AECOM —Adelaide SA
- Full-time
- Hybrid work
- Leadership
- Communication skills
4d
Senior Urban Planner
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
- Communication skills
Principal/Senior Bridges Engineer
Mott MacDonald —Greater Adelaide SA
- Full-time
- Bachelor's degree
- No degree
- Communication skills
Senior Engineer - IV & Construction Services
SMEC —Greater Adelaide SA
- Full-time
- Engineering
- Bachelor's degree
- Civil Engineering
- Parental leave
Principal HV Engineer (Renewables & Transmission)
Enerven —Hindmarsh SA
- Full-time
- Research
- Leadership
- Communication skills
- Health insurance
- Parental leave
Site Maintenance Technician Electrical
BAE Systems —Osborne SA
- Full-time
- Welding
- Communication skills
Senior Revit Specialist - Technical Lead
Enerven —Hindmarsh SA
- Full-time
- CAD
- Engineering
- Research
- Health insurance
- Parental leave

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IT Onsite Support Engineer, Level 2 - Concept Data

Lyra Technology Group
Eastwood SA

Quick Apply

Job Details

Permanent | Full-time
3 days ago

Qualifications

Azure
Management
Software troubleshooting
Technical support
Driver Licence
Virtualisation
IT support
Security
Intune
Help desk

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our Operating Companies, Concept Data is looking for an experienced IT Onsite Support Engineer to join their Adelaide team.

This is an excellent opportunity for an experienced IT professional with 3+ years' experience in an MSP, IT services or technical support environment who enjoys working directly with clients and solving a wide range of technical challenges.

As an Onsite Support Engineer, you will provide professional and responsive technical support to Concept Data's SME clients, both onsite and remotely. You will troubleshoot and resolve technical issues, perform infrastructure maintenance and deployments, support client technology environments and contribute to a consistently positive client experience.

You will work closely with the Service Desk, Projects, Account Management and senior engineering teams, giving you exposure to managed services, cloud technologies, cybersecurity, compliance and project delivery

Responsibilities

Provide onsite and remote technical support to SME clients, diagnosing and resolving hardware, software, networking, Microsoft 365 and business application issues.
Respond promptly to critical incidents, including site-down issues requiring onsite attendance.
Install, configure and maintain approved hardware, software and peripheral devices.
Complete workstation rollouts, hardware replacements, user transitions and infrastructure maintenance.
Perform approved software updates, maintenance activities and assigned project tasks.
Liaise with internet, telecommunications and other external providers to resolve client issues.
Manage support tickets from acknowledgement through to resolution or escalation, ensuring all work and technical findings are accurately documented.
Maintain accurate time entries and ensure billable work is correctly allocated.
Communicate clearly and professionally with clients, providing practical guidance and user support where appropriate.
Identify recurring technical issues, security risks and opportunities to improve client environments.
Follow approved security, change management, access and risk management processes.
Work collaboratively with internal technical teams and escalate complex issues when required.

Skills

3+ years' experience in an MSP, IT services or technical support environment.
Strong experience with Microsoft 365 and Microsoft Windows desktop environments.
Strong troubleshooting skills across hardware, software, networking and internet connectivity.
Experience providing onsite technical support and working directly with SME clients.
Experience using service management or ticketing systems and maintaining accurate technical documentation.
Excellent customer service, communication, problem-solving and time-management skills.
Ability to work independently at client sites while collaborating effectively with technical teams.
Current Australian Driver's Licence.
Australian Citizenship or Permanent Residency.

Desirable:

Experience working within a Managed Service Provider environment.
Exposure to Microsoft Intune, Entra ID, Azure and Windows Server.
Knowledge of backup, endpoint security, virtualisation and network technologies.
Experience with workstation deployments, infrastructure upgrades and small project activities.
Microsoft or other relevant industry certifications.
Ability to identify technology risks and client improvement opportunities.

Benefits

Ongoing professional development and certification opportunities.
Exposure to managed services, cloud technologies, cybersecurity, compliance and project delivery.
The opportunity to work alongside experienced technical and business specialists.
A varied role supporting a diverse range of SME client environments.
Flexible work arrangements.
A supportive team environment focused on continuous learning and improvement.
The opportunity to make a genuine impact on client technology environments and service experience.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

network engineer jobs in edinburgh, sa

IT Onsite Support Engineer, Level 2 - Concept Data

Associate Cable Engineer

Principal Civil Engineer, Water / Wastewater Infrastructure

Principal Network Consultant

Project Engineer, Electrical

Civil Engineering Opportunities - ANZ

Engineering Support Lead

Civil / Transport Engineer

Technical Officer – Land Capability

Platform Engineer-12 month fixed term contract

Project Engineer - Structures

Design Manager (Civil), Water Infrastructure

Principal/Senior Drainage Engineer

Senior Water Resources Engineer - Flooding & Drainage (Relocate to Rockhampton or Mackay!)

Senior Urban Planner

Principal/Senior Bridges Engineer

Senior Engineer - IV & Construction Services

Principal HV Engineer (Renewables & Transmission)

Site Maintenance Technician Electrical

Senior Revit Specialist - Technical Lead

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