In-Demand It entry level Jobs in Brisbane, Qld

Service Desk Analyst
Lander & Rogers —Brisbane QLD
- 8 hour shift
- Private practice
- Computer Science
- Customer service
- Annual leave
3d
Office and Client Coordinator - Brisbane
Knowmore Legal Service —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Time management
- Employee assistance program
Quick Apply
7d
Unit Logistics Officer
dnata catering and retail —Pinkenba QLD
- $80,000 - $90,000 a year
- Weekend availability
- Microsoft Excel
- Management
- ERP systems
- Annual leave
- Employee assistance program
5d
Strategy Consultant – Energy, Resources & Utilities | Manager | Strategy&
PWC Australia —Brisbane QLD
- Analysis skills
- Communication skills
- Parental leave
3d
Program Accountant
Metrea —Brisbane QLD
- Microsoft Excel
- ERP systems
- Analysis skills
- Health insurance
- Annual leave
Quick Apply
3d
Scaffolders | Leading Hand Scaffolders | Scaffold Labourers
Delour Enterprises Pty Ltd —Brisbane Northern Suburbs QLD
- $1,500 - $2,500 a week
- Full-time
Quick Apply
1d
Accounting Manager
Commercial Vehicle Group —Brisbane QLD
- Full-time
Senior Property Manager
Coronis —Chermside QLD
Field Service Technician – Crushing and Screening (Metso)
Tutt Bryant Hire —Brisbane QLD
- Customer service
- Maintenance
- Microsoft Office
IT Technician
WV Technologies Pty Ltd —Brendale QLD
- $31.19 - $33.84 an hour
- Temporary
- Organisational skills
- Communication skills
- Employee assistance program
Quick Apply
11d
Indoor Delivery Officer
Australia Post —Stafford QLD
- Full-time
- Warehouse
5d
Corporate Hospitality Administrator
O’Brien Group Australia —Milton QLD
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
10d
Sales and Service Consultant
RACQ —Eight Mile Plains QLD
- $35.12 an hour
- 8 hour shift
- Hybrid work
- Sales
- Senior Secondary Certificate of Education
- No degree
- Work from home
- Employee discount
3d
Laboratory Coordinator Technician
University of the Sunshine Coast —South Brisbane QLD
- $95,986 - $103,873 a year
- Full-time
- Laboratory
- Laboratory experience
- Databases
- Employee assistance program
3d
Speech Pathology Health Practitioner Trainee
Queensland Government —Brisbane QLD
- Temporary
- Travel reimbursement
- Parental leave
5d
Kitchen Hand
Ovolo Group —Fortitude Valley QLD
- Culinary experience
- No experience needed
- Kitchen experience
5d
Program Accountant
Metrea Management LLC —Brisbane QLD
- Microsoft Excel
- ERP systems
- Analysis skills
- Health insurance
- Annual leave
3d
Administration Officer
Queensland Government —Brisbane QLD
- SharePoint
- Wellness program
4h
Finance Business Partner
Cadence Connect —Brisbane QLD
- $125,000 - $135,000 a year
- Full-time
- Remote
- Microsoft Excel
3d
Podiatrist - New Graduate
Queensland Government —Brisbane QLD
- Temporary
- Management
- Research
- Time management
10d

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Service Desk Analyst

Lander & Rogers
Brisbane QLD

Apply Now

Job Details

Full-time
3 days ago

Benefits

Wellness allowance
Annual leave

Qualifications

Computer Science
Customer service
Microsoft Exchange
Microsoft Office
Analysis skills
Bachelor's degree
iManage
Document management systems
Time management
Information Technology

Full Job Description

About this role

Award winning Australian private practice
A firm with a strong reputation for having an authentic and inclusive culture

About the Company

Lander & Rogers is a leading independent law firm, with offices in Melbourne, Sydney, Brisbane and Canberra and global reach. Our focus is on innovating the client experience and leading change in legal service delivery. We are also committed to supporting our communities through our pro bono work.

About the Role

Reporting to the Service Delivery Manager, you will serve as the primary on-site contact point for end-users, ensuring service excellence through on-site AV and technical support, troubleshooting, and active contribution to the operation and enhancement of IT services, all while maintaining compliance with IT policies and procedures.

Our Service Desk operates 8am - 6pm Monday - Friday and its team members work on a rotating 8-hour day shift.

The Service Desk also provides afterhours support, weekday evenings (6pm - 9pm) and weekends (9am - 5pm) which team members also work on an on-call basis via rotating shifts.

Responsibilities

Deliver high-quality on-site customer service, including meeting room setups and hands-on technical assistance.
Provide 1st and 2nd level national technical support via phone, email, and in-person channels.
Troubleshoot hardware, software, and network issues; escalate complex problems to the relevant IT teams when necessary.
Support enterprise and legal-specific applications (e.g., O365, Email Gateway, Practice Management System, Document Management System).
Maintain accurate service desk records, including incident logs, asset tracking, and knowledge base entries.
Manage on-site IT asset inventory, including regular stocktakes and reporting.
Provision and deprovision user access for onboarding, offboarding, and staff role changes.
Manage ad hoc maintenance, hardware, or software activities requiring on-site presence.
Communicate effectively with users, team members, and stakeholders to provide timely updates and resolutions within the SLA period.
Contribute to process improvement by identifying recurring issues and suggesting enhancements.
Ensure adherence to IT policies, procedures, and best practices.
Collaborate effectively with the team and assist with IT project tasks and implementation.
Any other general duties advised by the Service Delivery Manager.

About You

Bachelor's degree in Information Technology, Computer Science or related field
Proficient in supporting enterprise applications such as Active Directory, O365, Exchange, Teams, and other standard Microsoft Office suite applications
Sound knowledge and understanding of Practice Management and Document Management systems
ITIL certified (Desirable)
A minimum of 2 years' experience in a similar role in a legal environment
Aderant, iManage Work and O365 experience is highly desirable
Exceptional customer service skills with a focus on delivering a positive user experience
Demonstrate adaptability to navigate and succeed in a dynamic work environment
Strong analytical mindset to systematically and efficiently resolve technical issues
Communicate and collaborate effectively with stakeholders to ensure that requests are actioned with timely updates
Prioritise a client-centric mindset, ensuring that all interactions are conducted with empathy and a commitment to user satisfaction
Showcase expertise in supporting a diverse range of enterprise and legal applications
Exhibit effective task and time management skills, prioritising responsibilities based on urgency and impact to ensure excellent service delivery A sharp eye for detail
Displays initiative and decision-making skills where appropriate
An ability to quickly learn different types of technologies

Culture

People choose Landers for our down-to-earth, collaborative and supportive culture. We invest in our people and empower them to bring their best selves to work, both personally and professionally. We promote a diverse and inclusive environment with a strong focus on wellbeing, leadership and development.

Benefits

Lander & Rogers offers a range of benefits to encourage professional development and ongoing learning, connection with colleagues, staying healthy and community involvement.

We value our people and understand the importance of maintaining a healthy, balanced and fulfilled lifestyle, some of our benefits include:

Additional leave: to encourage you to take a moment to stop, reflect and reenergise, we offer an annual wellness day and if you meet the qualifying criteria, you may be eligible to receive up to five additional days of annual leave.
Home office, fitness & wellness allowance: receive an annual $250 allowance in return for remote office equipment, fitness, and/or wellness expense
Tech discounts: access corporate discounts on DELL computer products to have the latest personal gadgets at your disposal

How to apply

Click APPLY and visit www.landers.com.au for more information.

Lander & Rogers is an equal opportunity employer that embraces diversity and inclusion.

We conduct background checks including criminal record checks on all successful candidates as a condition of employment.

Job details

Job reference:

LR/1945511

Location:

Brisbane

Job type:

Full Time

Job category:

Business Services

Date posted:

04-Sep-2026

Apply Now

Refine Your Search

it entry level jobs in brisbane, qld

Service Desk Analyst

Office and Client Coordinator - Brisbane

Unit Logistics Officer

Strategy Consultant – Energy, Resources & Utilities | Manager | Strategy&

Program Accountant

Scaffolders | Leading Hand Scaffolders | Scaffold Labourers

Accounting Manager

Senior Property Manager

Field Service Technician – Crushing and Screening (Metso)

IT Technician

Indoor Delivery Officer

Corporate Hospitality Administrator

Sales and Service Consultant

Laboratory Coordinator Technician

Speech Pathology Health Practitioner Trainee

Kitchen Hand

Program Accountant

Administration Officer

Finance Business Partner

Podiatrist - New Graduate

I want to receive the latest job alert for it entry level in brisbane, qld

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