In-Demand Quality analyst Jobs in Perth, Wa

Service Desk Analyst
Capgemini —Perth WA
- Hybrid work
- Communication skills
4h
SOC Analyst
BeyondTrust —Perth WA
- On call
- Remote
- Management
- Master's degree
- Scripting
Quick Apply
6d
UKG - Specialist Lead
Deloitte —Perth WA
- AI
- Communication skills
- Time management
- Parental leave
Senior Software Developer
Fortescue —Perth WA
- Monday to Friday
- Analysis skills
- Software development
- APIs
Senior Accountant or Manager | Join Leaders in Agribusiness Accounting!
Byfields —Perth WA
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Free parking
- Relocation assistance
Quick Apply

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SOC Analyst
BeyondTrust —Perth WA
Scripting and automation skills (Python, PowerShell, or equivalent) applied to security workflows. Strong written communication skills; able to document…
Quick Apply
6d
Team Leader - Security Operations
Interactive Pty Ltd —Perth WA
Partner with customers and stakeholders to deliver exceptional security outcomes. Proven ability to lead analysts through high-pressure incidents, escalations…

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Service Desk Analyst

Capgemini -
Perth WA

Apply Now

Job Details

4 hours ago

Qualifications

IT support
Communication skills

Full Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

Serve as the first point of contact for end‑user IT issues, handling inbound calls and tickets.
Triage, log, and resolve incidents where possible, escalating to technical teams when required.
Provide first‑level support for desktops, applications, user access, and basic infrastructure services.
Communicate clearly with users, delivering timely, professional, and empathetic support.
Document repeatable fixes and follow ITIL‑aligned processes to ensure accurate, high‑quality ticket handling.

Your Profile

Strong interest in technology with a desire to grow in an IT support environment
Excellent verbal and written communication skills with a customer‑first mindset
Experience in customer‑service roles, with the ability to support users professionally
Basic understanding of troubleshooting and exposure to IT environments such as helpdesk or desktop support
Ability to work effectively in a team and adapt to shift‑based work when required

What you’ll love about working here

You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.

Veterans and Indigenous candidates are encouraged to apply

Apply today!

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com

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Refine Your Search

quality analyst jobs in perth, wa

Service Desk Analyst

SOC Analyst

UKG - Specialist Lead

Senior Software Developer

Senior Accountant or Manager | Join Leaders in Agribusiness Accounting!

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I want to receive the latest job alert for quality analyst in perth, wa

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