In-Demand Analysis occupations Jobs in Parramatta, Nsw

Senior Insights Advisor
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Chief of Staff
NSW Crime Commission —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Management
- Team management
- Communication skills
Senior Analyst Infrastructure Assurance
Infrastructure NSW —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Research
- Gym membership
5d
Finance Manager
Department of Creative Industries, Tourism, Hospitality and Sport —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
- Management
13d
Senior Program Officer Planning Services
Department of Climate Change, Energy, the Environment and Water —Sydney Western Suburbs NSW
- $138,454 - $152,686 a year
- Full-time
- Hybrid work
- Communication skills
17h
Senior Data Analyst - Economics
Department of Creative Industries, Tourism, Hospitality and Sport —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
13d
Principal Policy & Programs Officer
Office of Local Government —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Writing skills
- Administrative experience
- Analysis skills
8d
Deputy Secretary, Education and Skills Reform
Department of Education —Sydney NSW
- $464,649 - $516,038 a year
- Full-time
- Leadership
- Communication skills
1d
Principal Policy Officer
Environment Protection Authority —Sydney Western Suburbs NSW
- From $148,339 a year
- Full-time
- Analysis skills
- Communication skills
1d
Business Advisor
Property Workplace & Development —Sydney Western Suburbs NSW
- $116,981 - $129,492 a year
- Full-time
- Analysis skills
- Budgeting
- Communication skills
4d
Senior Advisor Governance
Department of Customer Service —Sydney Western Suburbs NSW
- $133,348 - $146,945 a year
- Full-time
- Analysis skills
- Communication skills
- Negotiation
4d
Clinical Trial Coordinator
St Vincent's Hospital Network —Sydney NSW
- $81,748.17 - $121,497.00 a year
- Full-time
- Data analysis skills
- Research
- No degree
5d
Senior ICT Procurement Officer
Corporate Services —Sydney Western Suburbs NSW
- $133,348 - $146,945 a year
- Full-time
- Management
- No degree
Research Biostatistician
The Sydney Children's Hospitals Network —Sydney NSW
- $118,821 - $140,201 a year
- Full-time
- Hybrid work
- Research
- University
- Time management
14d
Senior Data Scientist
Department of Climate Change, Energy, the Environment and Water —Sydney Western Suburbs NSW
- $128,052 - $142,649 a year
- Full-time
- Hybrid work
- Agile
- Analytics
4d
Senior Product Analyst Asset
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
11d
Policy Officer
Museums of History NSW —Sydney NSW
- $116,981 - $129,492 a year
- Temporary
- No degree
17h
Social Worker Level 1 / 2
Western Sydney Local Health District —Sydney NSW
- $79,419 - $113,301 a year
- Full-time
- Management
- Discharge planning
- Social Work
4d
Manager, House and Procedure, Clerk Grade 9/10 - Parliament of NSW - Sydney
Legislative Assembly —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Organisational skills
- Communication skills
7d
Director Investments
Energy Security Corporation —Sydney NSW
- Full-time
- Hybrid work
- Engineering
- Finance
- Leadership
7d

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analysis occupations jobs near parramatta, nsw

Senior Insights Advisor

Department of Customer Service -
Sydney NSW

Apply Now

Job Details

Full-time
$133,348 - $146,945 a year
1 day ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Research
Microsoft Office
Adobe InDesign

Full Job Description

Department of Customer Service

Reference number

req53657

Occupation

Research

Work type

Full-Time

Location

Sydney City

Salary Information

$133,348 - $146,945 + super

Closing date

07 September 2026 at 10:00am

Senior Insights Advisor

Clerk Grade: 9/10

Annual Salary Range: $133,348 - $146,945 plus superannuation

Employment Type: Ongoing, Full-time

Location: Sydney, McKell Building or Gosford, Mann Street

About the team

In Customer Insights & Experience (CIE), our focus is ensuring the voices of people, communities, and businesses sit at the centre of decision-making and service delivery across NSW Government.

We help government understand what communities need, think, and experience – from detailed service interactions to broader community sentiment – and turn those insights into better decisions and better services.

You’ll join a passionate team of specialists, with expertise in research, insights, customer experience, and service design. Together, we deliver actionable insights and practical improvements that shape policy, investment, communications, and service delivery across the whole of NSW Government – including departments, agencies, Ministers and Cabinet.

About Have Your Say

Have Your Say is NSW Government’s central online engagement hub for public consultation, where communities can share their views on government projects, policies, services and reforms. It provides a single, statewide listing of all public consultations currently open for comment, ensuring transparency and enabling people to easily find and participate in engagement opportunities.

Your day-to-day

As a Senior Insights Advisor, Customer Insights (Have Your Say), you will play a prominent role in designing, executing and reporting on priority community consultation research projects through the NSW Government Have Your Say online engagement platform. You will ensure that insights from the public, including diverse voices across regional, metro, vulnerable and culturally diverse communities, directly inform NSW Government decision-making.

You will drive the end-to-end delivery of community consultation research, working closely with key stakeholders and specialised teams to ensure research is robust, inclusive, accessible and aligned with NSW Government standards. This includes strong expertise in community consultation methodologies, questionnaire design, data analysis, insights reporting and stakeholder engagement.

You will act as a strategic advisor across NSW Government, helping agencies scope consultation needs, design methodological approaches and deliver insights that shape policy, legislation, reform programs and service improvements.

In this role, you will:

Work as part of a team of insights specialists delivering high-quality community consultation research across a vast array of topics.
Design, manage and deliver priority community consultation projects on the NSW Government Have Your Say engagement platform, including methodology development, survey design, analysis and insights reporting.
Collaborate with key internal teams and external stakeholders to ensure consultations are delivered to a high-standard and address key objectives, whilst meeting accessibility, inclusivity and governance standards.
Produce compelling, actionable insights through visibly appealing reports and executive presentations that influence decision-making.
Guide agencies on best‑practice consultation processes, including how to publish, promote and manage consultations on the Have Your Say platform.
Ensure privacy, data governance and ethical considerations are embedded in all consultation activities in line with NSW Government requirements.

To be successful in this role you will demonstrate:

Experience delivering end-to-end quantitative and qualitative research projects and community consultations, including questionnaire design.
Strong data analysis and storytelling capability – able to translate complex consultation data into meaningful and actionable insights for senior decision-makers.
Demonstrated experience managing multiple research projects concurrently, with high attention to quality, accuracy and timeliness.
Stakeholder engagement and consulting skills, including working with senior executives, policy leaders, project teams and communications teams to scope, design and deliver community consultation.
Understand NSW Government consultation requirements, and adherence to accessibility and plain‑English standards.
A commitment to community-centred decision-making and ensuring people across NSW have meaningful opportunities to participate in shaping government initiatives.
Ability to work solo and collaboratively.
Proficiency with Q Research Software.
Proficiency in the Microsoft suite (PowerPoint, Excel, Word).
Experience with Adobe InDesign is a bonus.
Experience with online engagement platforms, e.g. Social Pinpoint or EngagementHQ is a bonus.

How to Apply

If this opportunity interests you, we'd love to hear from you. Please submit your resume and a cover letter highlighting your skills, experience, and motivation for applying

Salary Grade 9/10, with the base salary for this role starting at $133348 base plus superannuation

For enquiries relating to recruitment please contact Meg Rapley via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Monday 7 September 2026 at 9:59am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Apply Now

Refine Your Search

analysis occupations jobs in parramatta, nsw

Senior Insights Advisor

Chief of Staff

Senior Analyst Infrastructure Assurance

Finance Manager

Senior Program Officer Planning Services

Senior Data Analyst - Economics

Principal Policy & Programs Officer

Deputy Secretary, Education and Skills Reform

Principal Policy Officer

Business Advisor

Senior Advisor Governance

Clinical Trial Coordinator

Senior ICT Procurement Officer

Research Biostatistician

Senior Data Scientist

Senior Product Analyst Asset

Policy Officer

Social Worker Level 1 / 2

Manager, House and Procedure, Clerk Grade 9/10 - Parliament of NSW - Sydney

Director Investments

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