Are you looking to join a friendly and dedicated team who is committed and supported? Are you looking to make a difference to people in our care? Then you should apply for this role. Please note that it is a requirement that staff working in a residential aged care environment, be fully vaccinated against COVID-19 at time of commencing employment.
POSITION DESCRIPTION
Position Title Food Supervisor
Location Yallaroo Facility - West Albury
Status Full time 30hr/wk.
Industrial Instruments The Lutheran Aged Care, NSWNMA and HSU NSW Enterprise Agreement
Reporting to Hotel Services Manager
Last Reviewed August 2026
Lutheran Aged Care - Overview
Lutheran Aged Care (LAC) Albury is a significant service organisation providing a range of aged care services across a number of facilities and the community, designed to meet customer needs. LAC is an independently run, not for Profit Company primarily funded by the Commonwealth Government. The organisation has a business structure incorporating the Lutheran Church of Australia (NSW district), the Board of Governance and Managing Director. The services that are part of this structure are Dellacourt Residential Aged Care facility, Yallaroo Residential Aged Care facility, Community Services, Emily Gardens Residential Aged Care facility, Nicholson Park and Pemberton View Independent Living Villages, Administration & Finance, Hotel Services, Property & Maintenance, Quality and Staff Development, Human Resources Management and Support Services (including pastoral care and volunteer coordination). LAC employs approximately 300 staff (including casuals) comprising nursing, personal care, maintenance, management and administrative staff.
The Role:
As part of the food services team you are required to assist with facilitating a high quality, cost effective food and beverage service to all customers of Lutheran Aged Care in accordance with dietary, statutory and best practice guidelines.
Position Objectives:
Under the direction and supervision of the Hotel Services Manager you are to demonstrate leadership and coordination through utilisation the Food Management System (Netmenu) and associated functionality to provide a:
- High quality standard of food and beverage service that enhances resident lifestyle and encourages residents’ participation and appetite.
- Commitment to the values and philosophy of Lutheran Aged Care.
- Commitment to the Quality program including documentation, utilisation, auditing, continuous improvement and risk management activities.
- Commitment to the Work Health &Safety program including consultation, risk management and injury management activities as set out in Lutheran Aged Care’s quality and other documentation.
- Commitment to the privacy and confidentiality requirements as set out in Lutheran Aged Care’s documentation.
- Commitment to ongoing personal and professional development.
Knowledge, Skills and Experience
Essential Desirable
Trade Qualified Commercial Cook or Chef Yes
High level of oral and written skills. Yes
Computer and keyboard skills, including utilisation of the MSOffice suite of products (Outlook, Excel etc). Yes
Current Food Safety Supervisors certification Yes
Demonstrated ability to supervise and lead staff Yes
Demonstrated utilisation of Food Management System software (eg NetMenu) Yes
Demonstrated ability to work within policy and guidelines Yes
Demonstrated understanding of Food Standards Code, Food Act 2003 and Food Regulation 2010. Yes
Demonstrated understanding of the Aged Care Accreditation process. Yes
Experience in all aspects of planning and preparation of meals in a commercial setting. Yes
Ability to work as part of a team or individually Yes
Demonstrated understanding of food requirements for the elderly and vulnerable Yes
Key Accountabilities
Information Handling
- Coordinate ordering and menu development as directed by Hotel Services Manager through the utilisation of the relevant Food Management Software (currently NetMenu).
- To monitor quantity and quality of items such as crockery, cutlery and linen and forward orders to manager as required.
- To maintain all documentation as requested by senior staff
- Maintain privacy and confidentiality principles as set out in Lutheran Aged Care’s documentation.
Communication
- Coordinate and direct the work of staff involved with the preparation and delivery of food.
- Schedule work programs
- Communicate expressed and observed meal preferences of residents to facility manager, in charge person, chef or cooks.
- Act on information received from facilities in relation to change in orders, comments and complaints forms and other matters when required.
- Communicate to external and internal customers in a professional manner.
- To liaise with and be accountable to executive staff at Emily Gardens and within the organization.
Enterprise
- Assist in the planning and review of menus in collaboration with the Food Services Manager, Directors, Dietitian and clients.
- Organise own work schedules and delegate as appropriate.
- Responsible for the planning, cooking ,ordering and preparing of all meals
- Monitor food wastage/quantities and make appropriate changes to menus.
- Assist Food Services Manager in the planning and delivery of food and beverages services for special functions and external services as required.
- Supervise the food services staff and department in the absence of the Food Services Manager or as required within LAC.
- Participate in other kitchen duties as deemed necessary.
Organisational
- Organise/coordinate the daily production of all meals to meet individual requirements of customers in a timely manner.
- Coordinate food preparation for the following day.
- Ensure stock holding and turnover are appropriate to meet the workload of the kitchen.
- Receive and distribute delivery of goods according to the facility procedures.
- Maintain all cleaning programmes according to facility procedures
Technology
- Ensure all equipment is cleaned and maintained in a ready condition as set out in schedules.
- Make suggestions on efficiency improvements to the manager when appropriate.
Team
- Work with the Food Services Manager, Facility Managers in developing positive team culture and staff morale within the department.
- Provide support to staff through supervision, encouragement and motivation.
Financial
- Ensure that all purchases represent best use of financial resources, working within budgetary guidelines to meet nutritional requirements.
- Assist the Food Services Manager in the delivery of a cost effective service to meet financial targets.
Training
- Participate in ongoing professional development and education programs.
- Contribute to the training of Food Services staff in the safe operation of equipment and procedures and work practices.
- Encourage and support Food Services staff in ongoing training.
Personal Qualities:
- Neat and tidy in appearance with appropriate dress for the duties to be performed
- Punctual
- Honest and reliable
- Empathetic towards older persons
- Sets professional standards
- Good time management skills
- Highly motivated.
All LAC Staff are required to have, or obtain before commencement of employment:
- NDIS Worker Screening Check
- 3x Covid Vaccinations (Any year)
- Flu Vaccinations (Current year)
Lutheran Aged Care Albury has been looking after people in the Albury area since 1959. We are committed to service excellence and care for people. inspired by our values. We are an Equal Opportunity Employer who employ people based on their merits and passion for caregiving.
