At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.
Our portfolio includes well-known names like Priceline, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our newest retail beauty stores, atomica.
About us:
What began in 1910 as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness.
Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations.
About the role
We are seeking an experienced Change, Training & Communications Lead to join our team on an 18-month maximum term contract . In this role, you’ll drive organisational readiness and adoption across a large-scale Payroll and Workforce Management transformation program.
Reporting to the Program Manager, you will be responsible for leading the end-to-end change, training and communications strategy across multiple interconnected workstreams spanning payroll, workforce management and people systems.
Working closely with business leaders, subject matter experts, implementation partners and project teams, you will help prepare impacted stakeholders for new systems, processes and ways of working, ensuring a successful transition and long-term adoption.
This is an exciting opportunity to contribute to a business-critical transformation that will support thousands of team members across a complex operational environment.
What you’ll do
- Develop and deliver the change, training and communications strategy for a major payroll and workforce management transformation
- Conduct change impact assessments and identify organisational readiness requirements across impacted business areas
- Design and deliver communication plans that build awareness, engagement and adoption throughout the program lifecycle
- Lead training strategy, materials development and learning delivery activities for different stakeholder groups
- Partner with business leaders, SMEs and implementation teams to prepare teams for new systems, processes and ways of working
- Monitor readiness, adoption and change outcomes, recommending interventions where required
Coach leaders and managers to effectively support their teams through change
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What you’ll bring
- Proven experience leading change management, training and communications activities within large-scale transformation programs
- Strong knowledge of organisational change methodologies and adoption practices
- Experience supporting payroll and workforce management technology implementations
- Demonstrated capability in stakeholder engagement, facilitation and influencing across all organisational levels
- Experience conducting impact assessments, readiness activities and adoption planning
- Exceptional written and verbal communication skills, with the ability to simplify complex information for different audiences
Strong planning, prioritisation and delivery skills within fast-paced project environments
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Highly regarded
- Payroll, workforce management or time and attendance transformation experience
- UKG Workforce Pro experience
- SAP SuccessFactors Employee Central Payroll (ECP) experience
- SAP SuccessFactors experience
- Prosci, ADKAR or equivalent change management qualifications
Experience within retail, healthcare, pharmacy, logistics or similarly complex workforce environments
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Why join us?
- Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica and Clear Skincare Clinics
- Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
- Novated leasing options
- Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
- Beautiful outdoor terrace for work and recreation
- Food, coffee and health & wellbeing facilities onsite including a landlord operated gym
Dedicated end of trip facilities (cycle racks, showers, lockers)
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Aboriginal and Torres Strait Islander Applicants
Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.
As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.
