In-Demand Parramatta mission Jobs

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- Full-time
- CPR Certification
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Technical Lead, Artificial Intelligence
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Senior Solutions Engineer, Artificial Intelligences
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Speech Pathologist - Western Sydney
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9d
Occupational Therapist - Western Sydney
Everyday Independence —Parramatta NSW
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9d
Community Physiotherapist - Casual
Right at Home Sydney Parramatta —Pemulwuy NSW
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Physiotherapist
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Physiotherapist
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Control Room Operator

Certis Group -
Parramatta NSW

Apply Now

Job Details

Permanent | Full-time | Contract
12 days ago

Benefits

Employee rewards program
Opportunities for advancement

Qualifications

CPR Certification
Incident management
Customer service
First Aid Certification
Security
Security Licence
Communication skills

Full Job Description

At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia’s only next generation security company operating at scale, we protect some of the nation’s most sensitive assets through disciplined operations, strong governance and highly trusted people.

Job Impact

As a Control Room Operator, you’ll be the eyes and ears of site security—monitoring systems, detecting risks, and coordinating responses in real time. Your quick thinking and attention to detail will help keep people, assets, and operations safe while ensuring everything runs smoothly behind the scenes.

About the role

This is a fast-paced, tech-driven role where you’ll be working in a control room environment managing CCTV, alarms, and access control systems. You’ll monitor live activity, respond to incidents, and coordinate with on-site teams to ensure any issues are handled quickly and effectively.

No two shifts are the same—you’ll be juggling multiple systems and making real-time decisions, all while maintaining a calm, professional approach.

Job Location: Parramatta

Contract: Permanent full-time opportunities available

Pay Rate: SSIA Level 5

Shift Pattern: Day and Night shifts available on a rotating 4 on, 4 off roster:

2 x Day Shifts: 0600 – 1800
2 x Night Shifts: 1800 – 0600
4 Days Off

Key responsibilities:

Primary duties include and not limited to:

Monitor CCTV, alarm systems, and access control platforms to detect and respond to incidents
Coordinate incident response, including escalating issues and communicating with on-site teams
Maintain accurate logs, reports, and system records for all security activities
Manage multiple systems in a fast-paced environment while maintaining strong situational awareness

About You

Must have Security Licence, Classification 1A (Unarmed Guarding) & 1E (Monitoring Centre Operator)
Valid First Aid Certificate (3 years validity) with current CPR Certificate (1 year validity)
Ability to clear an Australian Police Check
Strong attention to detail with the ability to monitor multiple systems at once
Strong communication and customer service skills
Ability to remain calm and professional in busy retail environments
Good observation skills and confidence to manage and de-escalate incidents

If you have the above criteria, we look forward receiving your application!

Why join Certis

Work within Australia’s most secure and sensitive environments
Be part of a high trust, clearance-based workforce
Access ongoing training, career pathways and professional development
Operate in a values driven organisation that prioritises integrity and accountability
Commitment to diversity and inclusion; applications encouraged from women, Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.
Employee benefits such as retail discounts, annual awards, Regular employee engagement survey and a Reward & Recognition Framework

Next Steps:

Once you’ve submitted your application, the next step is to complete a virtual interview with Certis.

This is an important part of our hiring process and must be completed for your application to be considered further.

After you’ve finished your virtual interview, our hiring managers will review all candidates. If you’re successful in progressing to the next stage, we’ll be in touch to let you know what’s next.

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.

We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply.

Certis Security Australia – Master Licence Details

Sydney Night Patrol & Inquiry Co Pty Ltd

NSW 400674602
ACT 17501220
QLD 41315
WA SA48240
NT 345
SA ISL 178143
TAS 3020

Certis Security Australia Pty Ltd

NSW 405149073
ACT 17501742
QLD 3158254
WA SA 72311
SA ISL 235794
VIC Z05 798 61S
VIC Z05 798 40S
NT 1093
TAS 458596293

Video

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