Who We Are:
OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart and Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.
The Role:
The Licensing & Registrations Specialist plays a critical role in ensuring our retail network maintains the legal right to operate. This role is responsible for managing the end-to-end lifecycle of licences, permits and registrations across the business, while providing compliance oversight, risk monitoring and continuous improvement support to ensure regulatory requirements are met and operational disruption is minimised.
You will provide:
- End-to-end management of licences, permits and registrations across the retail network, including applications, renewals, amendments and variations.
- Monitoring and analysis of licensing compliance obligations to identify and mitigate potential risks before they impact operations.
- Coordination with internal stakeholders to gather information, approvals and supporting documentation required for licensing activities.
- Maintenance of accurate and centralised licensing registers, records and compliance documentation.
- Preparation of reporting and insights on licence status, upcoming renewals, compliance performance and regulatory risks.
- Management of licensing fee schedules and payment processes to ensure obligations are met accurately and on time.
- Investigation of licensing and compliance issues, supporting remediation activities and driving resolution of identified risks.
- Continuous improvement of licensing systems, processes and tracking tools, including support for automation initiatives.
- Provision of advice and guidance to operational stakeholders on licensing requirements, conditions and regulatory obligations.
- Building and maintaining effective relationships with regulators, government bodies and external authorities.
- Supporting audits, inspections and due diligence activities by maintaining accurate, audit-ready records.
What We offer:
- Join a high-performing team within a leading Australian retail organisation recognised for innovation and progressive thinking.
- Be part of a transformative growth journey, with genuine opportunities to build your career as the business continues to evolve nationally.
- Access to extensive health and wellbeing benefits, including discounted private health insurance, fitness memberships, and everyday lifestyle savings for you and your family.
- Access to exclusive staff benefits via our OTR App.
- Access to our free and confidential Employee Assistance Program (EAP).
About You:
- Previous experience in a compliance, licensing, governance, regulatory or similar specialist role.
- Strong understanding of compliance frameworks, regulatory obligations, risk management principles and assurance practices.
- Highly developed analytical and problem-solving skills, with the ability to identify trends, assess risk and provide practical recommendations.
- Excellent organisational skills with the ability to manage competing priorities and deliver outcomes within strict timeframes.
- Strong stakeholder engagement and communication skills, with the ability to work effectively across a diverse business.
- Strong attention to detail and commitment to maintaining accurate records and documentation.
- Experience with Smartsheet, Power Automate, Python and/or D365 will be highly regarded.
We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.
Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.
