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Regional PT Manager
Australian Fitness Centres —Clyde VIC
- $80,000 - $150,000 a year
- Full-time
- Management
- First Aid Certification
- Business
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3d

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Regional PT Manager
Australian Fitness Centres —Clyde VIC
 Keep up to date records of all Personal Trainers and Group Trainers vital documents relating to their first aid, registration as a fitness professional, and…
$80,000 - $150,000 a year
Quick Apply
3d
Trainee - Stage 1
NSW Health —Orange NSW
MBBS or equivalent, currently registered or eligible for registration with the Medical Board of Australia in an appropriate registration category.
$117,745 - $147,664 a year
7d

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Regional PT Manager

Australian Fitness Centres
Clyde VIC

Quick Apply

Job Details

Permanent | Full-time
$80,000 - $150,000 a year
3 days ago

Qualifications

Management
Certificate IV
First Aid Certification
Business
Marketing

Full Job Description

Introduction:
The Regional Personal Training Manager achieves results by creating a positive member experience through the delivery of quality new member integration, gym floor fitness services, personal training services and Group Fitness Exercise classes executed by the Personal Trainers and Group Training Team.

The Regional Personal Training Manager forms part of the senior management in the network and will work collaboratively with the Club Managers and Regional Managers.

Description:
Member Service

Take ownership of customer service delivery by ensuring all member enquiries are handled professionally and efficiently at point of first contact.
Ensure the delivery of quality new member integration for all new members
Ensure members are matched with an appropriate Personal Trainer for their training goals/needs
Ensure that Personal Training Products and Fitness Services are delivered in accordance with Anytime Fitness procedural, branding and service standards.
Monitor the delivery of all 1:1 and small group sessions to ensure a professional, tailored approach
Promote service satisfaction by aligning member needs with available fitness services/products
Provide support and advice on all club promotions and actively promote personal training sessions and fitness services to improve member retention
Communicate regularly with members to obtain feedback regarding the group fitness timetable programming to enhance member experience
Continually review the quality and delivery of all Group Fitness Programs and implement systems to develop and improve the performance of the club and the member experience
Continually review the quality and delivery of free Personal Training sessions and implement systems to develop and improve the performance of the Personal Trainers and the member experience

People Management & Development

Pro-actively recruit and retain highly qualified, professional Personal Trainers and Group Trainers
Integrate all new employees of the Fitness Team by coaching them through the Ignite development program and network onboarding system, to meet the required performance standards
Conduct regular development sessions (1 on 1 and group) with all Personal Trainers and Group Trainers to ensure they are meeting expectations and performance standards
Provide ongoing professional development to Instructors to meet personal development goals
Communicate regularly with members to obtain feedback regarding the fitness service to enhance member experience and fitness team development
Continually review the quality and delivery of PT sessions, Fitness Services, PT Products and GX classes to develop and improve the performance of the fitness team and the member experience

Fitness Delivery

Ensure appropriate booking, and servicing of all PT Products delivered by Personal Trainers & Group Trainers
Manage a Fitness Service club schedule that meets the needs of the members and has optimal usage of available fitness hours.
Implement and manage effective delivery of all Fitness Integration products by the Fitness Team
Implement and manage effective delivery of all Fitness Services by the Fitness Team
Actively promote GX classes, fitness initiatives/products to members

Operations

Embed club based policy and procedures in line with company requirements to ensure the club operates within safe and efficient guidelines
Ensure all Personal Trainers and Group Trainers are provided with appropriate documentation and agreements are signed, and completed prior to commencing with Anytime Fitness
Keep up to date records of all Personal Trainers and Group Trainers vital documents relating to their first aid, registration as a fitness professional, and personal insurance and ensure all fitness staff in the club are registered, and certified at all times.
Management and scheduling of Fitness Roster including Personal Trainers and Group Trainers, fitness product schedule and bookings.
Manage the administration requirements of the PT business, PT Bookings, any Payroll, and all associated reporting tools
Ensure the clubs equipment, layout and facilities contribute to a positive member experience
Ensure all club marketing/signage is in alignment with Anytime brand standards
Undertake fitness/personal training/group fitness services exclusively for Anytime Fitness
The Regional Personal Training Manager be required to perform such other duties as directed by their manager from time to time

Skills and Experiences:
Experience

Proven experience of working as a Personal Trainer
Leading, managing and recruiting Personal Trainers
Training, developing and building quality teams and employees
Using coaching as a technique to develop others
Planning and executing pro-active recruitment strategies
Executing high quality brand standards in a customer focused industry
Implementing personal training programmes into a business/team

Knowledge & Qualifications

Certificate IV in Fitness
Current First Aid and CPR qualifications essential
Fitness/Health Club Operations
What a quality member service and experience looks like and how to deliver on this
Personal training and how personal training programmes contribute to exceeding expectations
Anatomy with applications to developing personal exercise programmes
Occupational Health and Safety procedures
How to motivate and lead a team
Degree in Business or a business related degree advantageous

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