In-Demand Java developer Jobs in South Yarra, Vic

Software Engineer (Product Support Specialist) - D2L Australia Pty Ltd
D2L Australia Pty Ltd —Melbourne VIC
- $79,500 a year
- Full-time
- Computer Science
- Customer service
- Microsoft Office
Quick Apply
3d
Android Developer
JPLoft —Melbourne VIC
- APIs
- Leadership
- Health insurance
Oliver Wyman - Senior Lead AI Engineer - Melbourne
Oliver Wyman —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
Cloud Engineer
Leidos —Scoresby VIC
- Full-time
- Azure
- AWS
- Annual leave
Lead Engineer - AI/ML
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- AI
- Annual leave
- On-the-job training
Sr. Systems Development Engineer, Region Services
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
Principal Engineer
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Agile
- Parental leave
2d
Java Backend Engineer – On-Chain Payment Integration
Binance —Melbourne VIC
- Full-time
- Remote
- English
- APIs
- AI
Quick Apply
Senior Software Engineer (.NET Developer)
Ippon Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Agile
Quick Apply
Staff Product Security Engineer
Airwallex —Melbourne VIC
- Full-time
- Google Suite
- Computer Science
- Salesforce
AEM Tech Lead Engineer
Tennis Australia —Melbourne VIC
- Full-time
- Azure
- AWS
- APIs
- On-the-job training
- Parental leave
6d
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
Customer Engineer AI, Financial Services, Google Cloud
Google —Melbourne VIC
- Full-time
- SQL
- Presentation skills
- Bachelor's degree
SAP Developer (CPI and BTP Cloud & Integration)
Service Stream —Melbourne VIC
- Full-time
- Management
- Computer Science
- Salesforce
- Annual leave
5d
Senior Site Reliability Engineer
Block, Inc. —Melbourne VIC
- 12 hour shift
- Remote
- Software development
- AI
- Health insurance
Support Engineer, Region Services
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Software troubleshooting
- AWS
- Bachelor's degree
Principal Technical Support Engineer
Rocket Software —Melbourne VIC
- Full-time
- Customer service
- Research
- Communication skills
Information Security Engineer III
InComm Payments —Richmond VIC
- Full-time
- Remote
- Azure
- Management
- AWS
- Referral program
Senior WCS Developer
Tata Consultancy Services —Melbourne VIC
- DevOps
- AWS
- APIs
Senior Product Security Engineer
Airwallex —Melbourne VIC
- $150,000 - $220,000 a year
- Full-time
- Google Suite
- Computer Science
- Salesforce

I want to receive the latest job alert for java developer in south yarra, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

java developer jobs near south yarra, vic

Senior Software Engineer jobs in Melbourne VIC

Principal Software Engineer jobs in Richmond VIC

Senior Developer jobs in Melbourne VIC

Customer Service Representative jobs in Melbourne VIC

Site Reliability Engineer jobs in Melbourne VIC

Technical Lead jobs in Melbourne VIC

Ai Ml Engineer jobs in Melbourne VIC

Cloud Engineer jobs in Melbourne VIC

Android Developer jobs in Melbourne VIC

Ai Developer jobs in Melbourne VIC

Product Support jobs in Boddington Wa

Support Worker Weekend jobs in Cabramatta Nsw

Support Worker jobs in Melbourne Vic

Disability Support Worker jobs in Dandenong Vic

Product Support jobs in Cowra Nsw

Product Support jobs in Balcatta Wa

Office Support jobs in Newport Nsw

Automotive Engineer jobs in Melbourne Vic

Senior Software Engineer jobs in Sydney Nsw

Software Engineering, Internship jobs in Perth Wa

Software Engineer (Product Support Specialist) - D2L Australia Pty Ltd

D2L Australia Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Full-time
$79,500 a year
3 days ago

Qualifications

Computer Science
IIS
Customer service
Technical support
Microsoft Office
SQL
Bachelor's degree
Certificate II
REST
LDAP
APIs
Time management
Information Technology

Full Job Description

Headquartered in Ontario, Canada, D2L Australia Pty Ltd ("D2L Australia") is an Australian subsidiary of D2L Inc. The business provides a suite of proprietary eLearning software systems/solutions to clients and learners in higher education, schools, healthcare, government and the enterprise sector. D2L Australia is seeking a full time Software Engineer (Product Support Specialist) to provide advanced technical support for our eLearning software by investigating, diagnosing and resolving complex application issues experienced by customers. Acting as the primary technical escalation point for client technical teams, this role will be based in Melbourne (VIC 3000).

Base salary: $79,500 (plus super)

Main Responsibilities:

· Analyse, diagnose and resolve complex application and technical issues reported by users through systematic investigation and troubleshooting.

· Serve as the primary technical escalation point for clients and internal teams, managing high-priority incidents and providing timely resolutions.

· Communicate with users via phone, email, chat and case management systems to identify, document and manage technical support requests within defined service levels.

· Research technical issues using product documentation, technical manuals and knowledge resources to determine root causes and implement effective solutions or workarounds.

· Identify and rectify configuration issues and perform advanced troubleshooting of authentication protocols, APIs, SIS integrations, LTIs and other application integrations.

· Develop and execute SQL queries and analyse IIS logs and diagnostic data to investigate application behaviour and accurately report technical findings.

· Collaborate with cross-functional teams to investigate complex issues, identify root causes and recommend appropriate technical solutions.

· Contribute to product improvement by preparing software defect reports, feature enhancement requests and identifying trends that support future technical modifications.

· Create and maintain technical documentation, including knowledge base articles, FAQs and support documentation for both internal teams and customers.

· Monitor and manage support cases by maintaining accurate case records, meeting service level objectives and participating in shift-based operational support.

Required Qualification and Experience:

· At least a bachelor’s degree in computer science or other relevant fields in information technology or software engineering

· 3 years of work experience in a similar role

· Customer service experience highly regarded

Ideal Skills and Attributes:

· Ability to analyse, diagnose and resolve complex software issues through systematic investigation and root cause analysis.

· Proficiency in web applications, APIs, SOAP/REST services, XML, HTML, Java, C#, .NET, JavaScript, LTI and related technologies.

· Ability to write and interpret complex SQL queries, analyse IIS logs, and use diagnostic tools (e.g., Wireshark and Fiddler) to investigate application behaviour.

· Experience with Active Directory, Office 365, OAuth, LDAP, SAML and related authentication solutions.

· Ability to communicate complex technical information clearly, collaborate with internal teams and clients, manage escalations, and provide technical guidance and support.

Job Type: Full-time

Pay: $79,500.00 per year

Work Location: In person

Quick Apply

Refine Your Search

java developer jobs in south yarra, vic

Software Engineer (Product Support Specialist) - D2L Australia Pty Ltd

Android Developer

Oliver Wyman - Senior Lead AI Engineer - Melbourne

Cloud Engineer

Lead Engineer - AI/ML

Sr. Systems Development Engineer, Region Services

Principal Engineer

Java Backend Engineer – On-Chain Payment Integration

Senior Software Engineer (.NET Developer)

Staff Product Security Engineer

AEM Tech Lead Engineer

Senior System Development Engineer, Core Networking (Relocation support available)

Customer Engineer AI, Financial Services, Google Cloud

SAP Developer (CPI and BTP Cloud & Integration)

Senior Site Reliability Engineer

Support Engineer, Region Services

Principal Technical Support Engineer

Information Security Engineer III

Senior WCS Developer

Senior Product Security Engineer

I want to receive the latest job alert for java developer in south yarra, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected