In-Demand Supply chain program manager Jobs in Ultimo, Nsw

Key Account Manager - Freight Forwarding
C.H. Robinson —Mascot NSW
- Full-time
- Microsoft Office
- Senior Secondary Certificate of Education
- Bachelor's degree
- Employee assistance program
3d
Team Manager
Goodman Fielder —Sydney NSW
- 12 hour shift
- Manufacturing
- Leadership
9d
Delivery and Optimisation Manager
BlueScope —Granville NSW
- Full-time
- ERP systems
- Communication skills
Quick Apply
3d
Senior Project Manager
Rheem Australia Pty Ltd —Rydalmere NSW
- Full-time
- PMP
- Engineering
- Business development
1d
Operations Business Analyst
O'Brien Glass Industries Limited —Padstow NSW
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Senior SIOP Analyst
Eaton —Mascot NSW
- ERP systems
- Communication skills
Facilities Coordinator
Wesfarmers Health —Sydney NSW
- On call
- Microsoft Excel
- Management
- Maintenance
- Employee assistance program
Brand Manager - Bioglan
PharmaCare Group —Warriewood NSW
- Full-time
- Microsoft Office
- Marketing
- Parental leave
Quick Apply
C&SP Regional Strategic Account Program Lead- International
Schneider Electric —Macquarie Park NSW
- Full-time
- Microsoft Office
- Communication skills
- Opportunities for advancement
14d
2027 Customer Success Manager, Amazon Vendor Services
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- Merchandising
QHSE Advisor | Western Sydney NSW
CEVALogistics —Sydney NSW
- Full-time
- Hybrid work
- Management
- Communication skills
- Disability insurance
- Parental leave
Distribution Centre (DC) Manager - Chullora, NSW
PFD Food Services —Sydney NSW
- Weekend availability
- Budgeting
- Leadership
- Communication skills
- Health insurance
- Gym membership
Business Development Executive - Key Accounts
Too Good To Go —Sydney NSW
- CRM software
- Hospitality
- Sales
- Parental leave
- Employee assistance program
Senior Manager - Customer & Technical Operations Medical APAC
Stryker —Sydney NSW
- Full-time
- Engineering
- ERP systems
- Bachelor's degree
- Health insurance
11d
Supply and Distribution Manager
St Vincent de Paul Society —Auburn NSW
- Full-time
- Management
- Forklift
- Organisational skills
- Parental leave
- Employee assistance program
Branch Manager
Kent Removals and Storage —Yennora NSW
- Full-time
- Health insurance
- Employee discount
Quick Apply
4d
Branch Manager Leichhardt
REXEL —Leichhardt NSW
- Full-time
- Negotiation
Quick Apply
Trade Marketing Manager
Dyson —Barangaroo NSW
- Management
- Sales
- Marketing
- Parental leave
11d
Director, Head of AI Sales, Australia & New Zealand, AWS
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer science
- Sales
- Public speaking
4d
Project Manager - Data Center
Eaton —Mascot NSW
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Key Account Manager - Freight Forwarding

C.H. Robinson -
Mascot NSW

Apply Now

Job Details

Full-time
3 days ago

Benefits

Employee assistance program

Qualifications

Microsoft Office
Senior Secondary Certificate of Education
Bachelor's degree
Communication skills
Negotiation
Analytics

Full Job Description

C.H. Robinson is currently seeking a Key Account Manager responsible for driving growth and maximizing retention across a portfolio of strategic accounts. Based in Sydney, the Key Account Manager will identify, develop, and expand freight forwarding opportunities across air, ocean, and multimodal transportation services while driving demand and maximizing customer value. They will deliver tailored logistics solutions aligned to customer needs, serve as the primary point of accountability, and partner with internal teams and global stakeholders to ensure exceptional service delivery and long-term customer success.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Business Development:

Accountable to elevate and expand credible relationships across functional departments within the customer supply chain
Leverages network SME’s to collaborate on the solution and pipeline development of product, mode, or service line opportunities
Expands market share by driving an active opportunity pipeline and qualification process in CRM, and when applicable collaborate with additional resources to identify and drive market share expansion
Conducts regular business reviews, leveraging internal data and market intelligence to gain customer insights, and understand positive and negative trends in data, to uncover new opportunities for growth, increase sales, and retain and grow the business by presenting strategic solutions to customers
Uses strategic negotiation and sales strategies at the management and director level in discussing complex pricing and selling solutions with customers
Analyzes and shares customer specific data, requirements and expectations with internal resources in order to collaboratively create viable supply chain solutions for customers
Can confidently and effectively represents our digital solutions through a deep understanding of how to apply technology and analytics to customer strategy
Applies multi-faceted knowledge of market intelligence, customer information and internal data/intelligence to identify new opportunities, provide customers with business insights, and improve customer outcomes
Owns account strategy including RFP, proposal, and award management through a clear understanding of customer buying habits and CHRs position within the customer’s supply chain
Proactively manages customer pricing strategy by leveraging internal tech, tools and SMEs
Consistently pursues personal development opportunities to expand understanding of Robinson’s modes/services/products and technology

Customer Experience:

Manages conflict and navigates difficult conversations with the customer, using tact and diplomacy
Acts as an advocate for customers, internally conveying their customer-specific needs across the organization, to ensure proper alignment and prioritization of resources
Targets and manages road map toward continuous improvement for their customers working directly with the account team to ensure exceptional service is delivered to C.H. Robinson customers
Collaborates and actively communicates with partners on the capacity/product/supply team to identify strategic solutions for complex issues
Engages internal leadership team members to ensure alignment, resource prioritization and participation in account strategy
Partners with operations and capacity/product/supply teams to ensure optimal execution through the use of SOPs, best in class business processes, and mutually agreed upon customer KPI’s
Partners with sales team to provide holistic plan for transition of customer accounts, define expectations and timelines, seek opportunities to leverage automation and set plans for execution
Accountable to customer feedback, inclusive but not limited to NPS survey corrective response action planning

Financial Accountability and Process Efficiency:

Proactive review of financial results, volume, and service performance reports and to monitor and drive account health
Identifies and implements solutions to champion process improvement and cost avoidance for customer
Understands negotiated payment terms and ensures AR processes are adhered to
Regularly reviews AR dashboard and ensures timely action is taken with customers
Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

High School diploma/ Graduation or equivalent
Minimum 5 years of experience managing customer accounts and driving account growth in freight forwarding and logistics.
Ability to travel up to 30%

Preferred:

Bachelor’s degree from an accredited college or university
Proficient in Microsoft Office Suite of Programs
Demonstrates and drives a data driven approach
Demonstrated influencing, negotiation, collaboration, communication and presentation skills
Proven track record of delivering measurable financial results through sales or account management solutions
Values a diverse and inclusive work environment

Disclaimer:

This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

Benefits

At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.

Apply Now

Refine Your Search

supply chain program manager jobs in ultimo, nsw

Key Account Manager - Freight Forwarding

Team Manager

Delivery and Optimisation Manager

Senior Project Manager

Operations Business Analyst

Senior SIOP Analyst

Facilities Coordinator

Brand Manager - Bioglan

C&SP Regional Strategic Account Program Lead- International

2027 Customer Success Manager, Amazon Vendor Services

QHSE Advisor | Western Sydney NSW

Distribution Centre (DC) Manager - Chullora, NSW

Business Development Executive - Key Accounts

Senior Manager - Customer & Technical Operations Medical APAC

Supply and Distribution Manager

Branch Manager

Branch Manager Leichhardt

Trade Marketing Manager

Director, Head of AI Sales, Australia & New Zealand, AWS

Project Manager - Data Center

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