Description:
The mission
Our bustling Chadstone store needs you! We're on the lookout for a strong leader to join as a key support to the Head Coach (Store Manager), creating the best experience for our LSKD community. Leading with our values, this role will be hands on in developing the store team and culture, driving key strategic results and ensuring profitable growth of their store in day-to-day management.
This role is a dynamic opportunity to be involved in both the retail and fitness space. You will work alongside the Head Coach to bring to life events localised to your store as well as managing the business.
We get out and train together with the team each week to connect with our local community so if you live and breathe fitness, this is for you!
So... what does the world of a Deputy Coach look like?
Create a community
- Deliver an exceptional community experience
- Be a brand ambassador and storyteller for our brand history and values
- Support the build and roll out of a strategic and fun quarterly community plan that drives community growth and brand advocacy
- Organise and facilitate in-store events to add value to the community and drive in store visitation
- Lead events at local gyms and studios to support local businesses and grow local community awareness
- Build relationships with local values aligned partners
- Galvanise the team around building relationships in the community
Develop a team of leaders
- Ensure your team has the right product knowledge to educate our community on the product range
- Identify team learning opportunities and deliver live coaching
- Support onboarding of new team members through on floor induction, provides ongoing support, feedback and development to those starting their LSKD journey
- Creates an inclusive and supportive environment that celebrates differences
- Recruit and build a world class team that embraces and shares our values
- Develop your team through identifying the capabilities and potential that align to the right growth opportunities
- Ensure timely feedback, both positive and constructive, to elevate our team to be 1% better everyday
- Create an inclusive and supportive environment that celebrates differences
- Celebrate and recognise the team's growth and successes
Operational excellence
- Create daily game plan to inspire and engage your team to drive for results
- Complete stock and VM maintenance tasks including adjustments, pull backs and stocktakes in a timely manner
- Ensures faulty product, returns and pullbacks are completed accurately and efficiently
- Responsible for back of house organisation, tidiness and ensuring all inventory has an intentional home
- Complete open and close duties with accuracy and ensure others do the same
- Ensure the store is clean, tidy, priced and full
- A product expert across our entire range of fabrics, fits and styles
- Is a product expert across our entire range of fabrics, fits and styles
- Ensure your team has the product knowledge to educate our community on the core and current product ranges, relevant for their needs
Financial Smarts
- Review and understand store KPIs on a daily and weekly basis and continue to drive performance improvement everyday
- Core business knowledge, you are able to understand and action business information
- Monitor daily sales results and implement key actions for improvement
- Continuously aim to drive AOV, UPT and Conversion to meet our benchmarks and beyond
- Deliver weekly reflections and recaps on business performance, strengths and opportunities. Create tangible actions to be 1% better everyday
- Educate and engage your team on the financial performance of the store and get their support on achieving the stores financial targets and KPIs
What we look for
- The Ideal Team Player: You are Hungry, Humble and Smart
- A Leader: Loves to lead, influence, and inspire others; motivates, empowers, develops
- A quick decision-maker that uses all information and resources available
- Adaptable: Thrives in uncertainty and in a fast-paced environment
- Resilience: Remains persistent, positive and above the line; recovers quickly from setbacks
- Core business knowledge: Is able to quickly understand and address business information (e.g.budgets, sales forecasts and retail strategy)
- Availability: Able to work Sunday to Thursday, or Tuesday to Saturday roster
Benefits and perks
Base salary above the usual retail gig, plus bonus program
Work in a founder-led business, shaping the future of our brand at scale
Thrive in a vibrant, creative, and collaborative culture
Team discounts on LSKD gear and exclusive partner perks
Access to wellbeing support through our Employee Assistance Program
Professional development opportunities: workshops, multi-day sessions, Audible listening to our LSKD book library, vision and goal setting/coaching
Reimbursement for participating in fitness events
Be part of a brand that values creativity, innovation, culture, and community, and inspires people to be 1% Better Every Day
Why LSKD?
LSKD is an Australian-owned and operated, community-focused brand with our HQ in Loganholme, creating high-quality, functional sportswear with a street aesthetic. We move fast, challenge the status quo, and constantly evolve, inspired by a mindset of curiosity, creativity, and the drive to be 1% Better Every Day.
Join us and you’ll be part of a culture that values innovation, collaboration, impact, and community; where your ideas matter, your work shapes the brand, and your contribution is part of something bigger.
So what do you need to get the gig? Turn this application upside down: blow it out of the water and show us why you want to be part of Australia's fastest growing activewear brand!
