In-Demand Eaton Jobs | SimplyHired

Senior Customer Service Representative
Eaton —Mascot NSW
- Hybrid work
- Salesforce
- ERP systems
- Microsoft Office
Heavy Vehicle Fitter - Onslow
Mineral Resources —Onslow WA
- 12 hour shift
- Health insurance
QUALIFIED HEAVY VEHICLE DIESEL MECHANIC
Pateras Transport —Werribee VIC
- Full-time
Concierge - The Langham, Gold Coast
Langham Hospitality Group —Australia
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee assistance program
1d
Food & Beverage Outlet Manager - The Langham Gold Coast
Langham Hospitality Group —Australia
- Full-time
- Hospitality
- Management
- Team management
Commis Chef - The Langham, Gold Coast
Langham Hospitality Group —Australia
- Full-time
- Hospitality
- Culinary experience
- Restaurant experience
- Employee assistance program
1d
Night Manager - The Langham, Gold Coast
Langham Hospitality Group —Australia
- Full-time
- Communication skills
- Resort
- Employee assistance program
Food & Beverage Supervisor - The Langham, Gold Coast
Langham Hospitality Group —Australia
- Full-time
- Sales
- Customer service
- Food service
1d
Night Audit Supervisor - The Langham, Sydney
Langham Hospitality Group —Australia
- Full-time
- Customer service
- First Aid Certification
- Communication skills
- Employee assistance program
3d
Spa Therapist - The Langham, Sydney
Langham Hospitality Group —Australia
- Part-time
- Customer service
3d
Chef de Cuisine - The Langham, Gold Coast
Langham Hospitality Group —Australia
- Full-time
- Management
- Culinary experience
- Cooking
- Employee assistance program

More jobs to discover

Find similar jobs that you might be interested in.

Heavy Vehicle Fitter - Onslow
Mineral Resources —Onslow WA
Employee benefits including Health Insurance, hotel stay & retail outlet discounts as well as generous employee share scheme!

I want to receive the latest job alert for eaton

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

eaton jobs near

Food & Beverage Manager jobs in Adelaide Sa

Food & Beverage Manager jobs in Queensland

Brothel Manager, Reception, Adult Industry jobs in Melbourne City Centre Vic

Food & Beverage Manager jobs in Hobart Tas

It Project Manager jobs in Sydney Nsw

Food & Beverage Manager jobs in Greater Adelaide Sa

Chef Aged Care jobs in St Marys Nsw

Chef, Cook, Sponsor jobs in Auburn Nsw

Chef Visa Sponsorship jobs in Camden Nsw

Chef jobs in Port Macquarie Nsw

Cafe Chef jobs in Spring Hill Qld

Casual Chef jobs in Melbourne Vic

Chef jobs in Geelong Vic

Cook Chef Sponsorship Victoria jobs in Melbourne Vic

Medical Sales Representative Entry Level jobs in West Melbourne Vic

Senior Citizens jobs in Sydney Nsw

Senior Customer Service Representative jobs in Dingley Village Vic

Senior Customer Service Representative jobs in Hallam Vic

Senior Customer Service Representative jobs in Watergardens Vic

Certificate Iii In Health Service Assistant jobs in Victoria

Senior Customer Service Representative

Eaton -
Mascot NSW

Apply Now

Job Details

Benefits

Paid volunteer leave
On-site parking

Qualifications

SAP
Salesforce
ERP systems
Microsoft Office
Electrical experience
Computer skills
Leadership
Communication skills

Full Job Description

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote monitoring, software, power factor correction, airflow management, rack enclosures and services. We strive for continued success in leveraging technical innovation to develop next-generation solutions.

We are looking for a Senior Customer Service Representative to join our team at Eaton. This role is responsible for supporting the day-to-day mentoring and work allocation of the Power Quality Customer Service Team. You will act in a second-in-charge capacity, taking direction from the PQ Customer Service Team Leader while also contributing to key project initiatives.

In addition, the role will maintain responsibilities as a Customer Service Representative, ensuring workloads are effectively managed, service level agreements (SLAs) are met, and sales budget targets are achieved.

Key Duties:

Supporting optimal order management via telephone & emails including but not limited to purchase orders, pricing and availability, stock utilisation and customer relationship development.
Supporting Eaton's digital first strategy by leveraging and promoting our digital solutions
Work directly and collaboratively with product management, finance team, sales and supply chain teams to ensure requests are supported and resolved efficiently and to quality
Develop & demonstrate a sound knowledge of the company’s products, policies and standards and act as a subject matter expert and trainer as required
Work in a team environment to achieve all customer service SLA's and support the PQ sales team in achieving revenue goals

Supporting key account management and represent the function in meetings and forums
Liaising with warehouse, logistics and supply chain to manage stock levels and to ensure on time deliveries.
Supporting customer escalations and investigations to deliver optimal outcomes and provide insights to improve internal practices
Responsible for identifying and reporting process and quality issues to management and entering NCRs into quality systems.
Supporting with the development, training and ongoing coaching of team members to ensure sound knowledge of the company’s products and processes

Qualifications:

2-3 years' experience in the electrical or similar complex industries
Demonstrated mentoring and coaching experience and or previous leadership roles. Intermediate Computer Skills; ERP and Microsoft Office
ERP experience (SAP & Salesforce preferred)

What We Offer:

Free on-site parking
Hybrid working
Competitive salary with access to bonus scheme
Inclusive working environment
Volunteer days
Outstanding training and development programs for both professional and personal development

We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.

If this sounds like you, please send through your application. We look forward to hearing from you!

Apply Now

Refine Your Search

eaton jobs

Senior Customer Service Representative

Heavy Vehicle Fitter - Onslow

QUALIFIED HEAVY VEHICLE DIESEL MECHANIC

Concierge - The Langham, Gold Coast

Food & Beverage Outlet Manager - The Langham Gold Coast

Commis Chef - The Langham, Gold Coast

Night Manager - The Langham, Gold Coast

Food & Beverage Supervisor - The Langham, Gold Coast

Night Audit Supervisor - The Langham, Sydney

Spa Therapist - The Langham, Sydney

Chef de Cuisine - The Langham, Gold Coast

More jobs to discover

I want to receive the latest job alert for eaton

Explore jobs in more locations

Key Duties:

Qualifications:

What We Offer:

Job Seeker Tools

Employer Tools

Browse

Stay Connected