In-Demand Web developer Jobs in Clarinda Vic

Software Engineer (Product Support Specialist) - D2L Australia Pty Ltd
D2L Australia Pty Ltd —Melbourne VIC
- $79,500 a year
- Full-time
- Computer Science
- Customer service
- Microsoft Office
Quick Apply
19h
Cloud-based Application Developer
RMIT University —Melbourne VIC
- $105,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- SQL
- Employee assistance program
- Employee discount
15h
Senior Software Engineer - KICK Discovery & Presence
Easygo —Melbourne VIC
- Full-time
- Computer science
- Computer Science
- Systems design
- Work from home
- Employee assistance program
Quick Apply
Senior Frontend Engineer - KICK Discovery & Presence
Easygo —Melbourne VIC
- Full-time
- Computer science
- Computer Science
- Systems design
- Work from home
- Employee assistance program
Quick Apply
2d
Lead Technical Engineer - Backend
Blinq —Melbourne VIC
- Hybrid work
- APIs
- AI
- Annual leave
Senior AI Engineer
Karbon —Melbourne VIC
- Azure
- Doctoral degree
- Computer Science
- Annual leave
- Parental leave
Quick Apply
Senior Backend Engineer - KICK Platform Trust
Easygo —Melbourne VIC
- Full-time
- Computer science
- Computer Science
- Systems design
- Employee assistance program
Quick Apply
Senior Software Engineer
Teamified —Melbourne VIC
- Full-time
- Hybrid work
Quick Apply
3d
Senior Solutions Engineer
Kasada —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Writing skills
- Parental leave
- Employee assistance program
Senior Application Security Engineer
AFCA —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Master's degree
- Scripting
Quick Apply
Developer Programmer
Passionate Fire —Melbourne VIC
- $85,000 - $90,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Quick Apply
12h
Developer
Department of Justice and Community Safety —Melbourne City Centre VIC
- $100,894 - $114,476 a year
- Full-time
8h
Developer
Department of Justice and Community Safety —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
13h
Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- DevOps
- Master's degree
- AWS
11h
Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- DevOps
- Master's degree
- AWS
11h
Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- DevOps
- Master's degree
- AWS
11h
Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- DevOps
- Master's degree
- AWS
11h
Sr Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Master's degree
- AWS
- Software development
1d
Sr Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- DevOps
- Master's degree
- AWS
1d

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Cloud-based Application Developer
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A relevant tertiary qualification in software development or a related technology field with experience in a similar role within a professional services…
$105,000 a year
15h
Application Support Engineer
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By working slightly more than the minimum weekly hours (2 hours per week for full-timers), you can accrue up to 12 days of leave per year.

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web developer jobs near clarinda vic

Software Engineer (Product Support Specialist) - D2L Australia Pty Ltd

D2L Australia Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Full-time
$79,500 a year
19 hours ago

Qualifications

Computer Science
IIS
Customer service
Technical support
Microsoft Office
SQL
Bachelor's degree
Certificate II
REST
LDAP
APIs
Time management
Information Technology

Full Job Description

Headquartered in Ontario, Canada, D2L Australia Pty Ltd ("D2L Australia") is an Australian subsidiary of D2L Inc. The business provides a suite of proprietary eLearning software systems/solutions to clients and learners in higher education, schools, healthcare, government and the enterprise sector. D2L Australia is seeking a full time Software Engineer (Product Support Specialist) to provide advanced technical support for our eLearning software by investigating, diagnosing and resolving complex application issues experienced by customers. Acting as the primary technical escalation point for client technical teams, this role will be based in Melbourne (VIC 3000).

Base salary: $79,500 (plus super)

Main Responsibilities:

· Analyse, diagnose and resolve complex application and technical issues reported by users through systematic investigation and troubleshooting.

· Serve as the primary technical escalation point for clients and internal teams, managing high-priority incidents and providing timely resolutions.

· Communicate with users via phone, email, chat and case management systems to identify, document and manage technical support requests within defined service levels.

· Research technical issues using product documentation, technical manuals and knowledge resources to determine root causes and implement effective solutions or workarounds.

· Identify and rectify configuration issues and perform advanced troubleshooting of authentication protocols, APIs, SIS integrations, LTIs and other application integrations.

· Develop and execute SQL queries and analyse IIS logs and diagnostic data to investigate application behaviour and accurately report technical findings.

· Collaborate with cross-functional teams to investigate complex issues, identify root causes and recommend appropriate technical solutions.

· Contribute to product improvement by preparing software defect reports, feature enhancement requests and identifying trends that support future technical modifications.

· Create and maintain technical documentation, including knowledge base articles, FAQs and support documentation for both internal teams and customers.

· Monitor and manage support cases by maintaining accurate case records, meeting service level objectives and participating in shift-based operational support.

Required Qualification and Experience:

· At least a bachelor’s degree in computer science or other relevant fields in information technology or software engineering

· 3 years of work experience in a similar role

· Customer service experience highly regarded

Ideal Skills and Attributes:

· Ability to analyse, diagnose and resolve complex software issues through systematic investigation and root cause analysis.

· Proficiency in web applications, APIs, SOAP/REST services, XML, HTML, Java, C#, .NET, JavaScript, LTI and related technologies.

· Ability to write and interpret complex SQL queries, analyse IIS logs, and use diagnostic tools (e.g., Wireshark and Fiddler) to investigate application behaviour.

· Experience with Active Directory, Office 365, OAuth, LDAP, SAML and related authentication solutions.

· Ability to communicate complex technical information clearly, collaborate with internal teams and clients, manage escalations, and provide technical guidance and support.

Job Type: Full-time

Pay: $79,500.00 per year

Work Location: In person

Quick Apply

Refine Your Search

web developer jobs in clarinda vic

Software Engineer (Product Support Specialist) - D2L Australia Pty Ltd

Cloud-based Application Developer

Senior Software Engineer - KICK Discovery & Presence

Senior Frontend Engineer - KICK Discovery & Presence

Lead Technical Engineer - Backend

Senior AI Engineer

Senior Backend Engineer - KICK Platform Trust

Senior Software Engineer

Senior Solutions Engineer

Senior Application Security Engineer

Developer Programmer

Developer

Developer

Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services

Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services

Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services

Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services

Sr Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services

Sr Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services

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