Do you want to join a supportive, open, fun and professional team who offers you the work life balance of a 4 day week so you can be your best in your personal and work life? One that allows you to work autonomously and supplies your lunch every day? Then read on and let’s see if we have the position for you.
We have an opening for a DOFI to join our Autoplus WA Family. What is a DOFI, well you are the Director Of First Impressions. The first person (not the only ) to answer the phone and the first person a customer sees and you set the tone right from the start.
And you’re not doing that working 5 days a week, you’re doing it over 4, and that means you don’t need to wait for the queen or king’s birthday to get a long weekend, you have one every week. You do your 38 hours a week from 7.30 to 5.30 Tuesday to Friday.
You would get your own desk with two screens and a spot to put pictures of your family or loved ones to remind you of why you do what you do. Come lunchtime there will be no need for you to go to the fridge and heat up the extra dinner you made last night as lunch would have already been prepared for you. You might need a pick me up though and make a coffee from our in-house coffee machine.
You love organising job cards, booking in customers, ordering parts, checking stock levels and liaising between Service advisers and customers and are great at data entry. You can either do accounts like receiving payments or paying bills or have an interest in learning how to. You like looking at how a process can be made easier or improved and enjoy the autonomy that comes with you having the freedom to put forward and implement new ideas.
You’re great at customer communication, most likely extroverted and draw energy from meeting new people and forming new relationships. You like a fast-paced day where you’re not looking at the clock to see if it’s home time but rather saying wow is that the time already!
You take advantage of the online training we have access to to help you not only in your role but in life.
We are not the shop for every customer, and we are ok sharing what we know we are good at and what we are not. Customers choose us for the experience, service and trust we provide that allows them to travel with their family worry free.
We have dinner every month when we hit our target and quarterly team days when we hit all three months. Of course, there is the Christmas party and awards night where you’re welcome if you have one to invite your partner.
You enjoy working in an environment that likes to live by its values listed below, who communicate openly and provide our customers with the professional and friendly service they have come to expect from us.
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We value our mental and Physical Well Being.
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We Communicate openly and honestly without judgement.
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We take pride in all that we do.
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We Respect ourselves, each other and our customers.
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We demonstrate Extreme Ownership in all areas of our life.
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We have Fun!
- We value continuous Self-Improvement, learning and sharing of knowledge.
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We Exceed our own and our customer’s expectations.
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We are Family
We hire for attitude and train for skill. If any of this sounds like the environment you would like to work in or the change you’re looking for then let’s have a conversation.
