In-Demand Customer excellence representative Jobs in Parramatta, Nsw

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Key Account Manager

DSV -
Alexandria NSW

Apply Now

Job Details

Full-time
5 days ago

Qualifications

Customer service

Full Job Description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 120816
Time Type: Full Time

Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.

We’re looking for an experienced Key Account Manager to join our team in Sydney to manage & build relationships, account development and contribute to the overall profitability of DSV.

Your typical day at DSV:

Establish and Maintain an effective customer management plan that includes a formalized review structure and business plan for each client on an ongoing basis to ensure maximization of all business offerings.
Develop new business opportunities
Identify opportunities with key accounts based on customer research and development.
Maintain relationships with assigned key accounts on a national level
Organise/attend regular customer meetings between DSV key personnel and customers to facilitate service improvements and consolidate customer relationships.
Assist branches to develop local account management structures

About you:

At least five years’ experience in international freight forwarding & Account Management/Customer Care.
Experience in managing and developing key accounts. The incumbent must possess at least 2 years of inside or outside customer care experience.
Promote a culture of safety and environmental responsibility in workplace.
Provide leadership and guidance to direct reports, ensuring they are well-supported and equipped to meet their performance goals while fostering a collaborative and productive team environment.
Consistently achieving best performance, driving operational excellence, and meeting or exceeding KPIs.

Why DSV?

Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere.

At DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We're all about hiring the best talent. We want a team that's as diverse and dynamic as our communities. Visit dsv.com

Apply Now

Refine Your Search

customer excellence representative jobs in parramatta, nsw

Key Account Manager

Sport Sales Manager NSW/VIC

Control Tower Specialist

Manager Quality Assurance Standards

Quality Control Manager - Electronics Manufacturing

Aesop Store Manager | The Strand | Full Time

Senior Director, Marketing APAC

Day Shift Technician -Mechanical, Ultimo- Sydney

Day Shift Technician - Electrical, Ultimo -Sydney

Design Lead -12 Month Contract

General Manager - Mayfair Hotel Adelaide

Senior Cost Accountant

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