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Customer Service Representative - South West Sydney

IMB Bank -
Sydney NSW

Apply Now

Job Details

Part-time
11 hours ago

Qualifications

Customer service
Microsoft Office
Financial services
Cash handling

Full Job Description

Monday-Friday, 5 hours per day
Full training and induction program

Are you ready to start a rewarding career in banking? As a Customer Service Representative, you will join our team in providing great service and support to IMB Customers in relation to their financial needs. This is a part-time position working Monday to Friday, 5 hours per day. The position is based at Macarthur Square (Campbelltown) for training, then working at branches across Sydney South-West as needed. Due to the varied locations, candidates located near Campbelltown with own transport are preferred.

About the role

Helping customers with their banking and insurance needs face to face, over the phone and online
Exploring new opportunities to find the right financial solutions that may improve their position
Using various technologies, systems and digital platforms
Cash handling, balancing and administrative duties
Working with Branch Managers and teams to collectively achieve the goals and objectives
Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.

About you

Experience in customer service, in any industry
Available to work Monday-Friday
Located in South-West Sydney
Demonstrated interest, experience or education relating to financial services
Cash handling experience and an accurate eye for detail
A learning mindset and ambition to build a career in the banking industry
An aptitude for technology and proficient in MS Office programs/apps
Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements
A genuine desire to help people, work directly with customers as well as work with and support a team
The willingness to travel within the region as required for training and staff relief.

Why IMB?

IMB Bank is a leading customer-owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, competitive, and authentic banking to help our customers and communities be better off and we’ve been doing that for over 145 years. An award-winning and growing organisation, we’ve donated more than $13 million through our Community Foundation to over 1100 projects in our communities.

IMB benefits include:

Great training and onboarding
Genuine career pathways and opportunity to accelerate your skills and experience
A supportive culture that actively promotes diversity and inclusion
Designated wellbeing days
Friendly and professional team environment
Product concessions
Purchased leave options

To apply, follow the prompts. Applications close 20 July 2026. For further information, please send your enquiries to imbcareers.com.au. Email applications cannot be accepted.

Apply Now

Refine Your Search

customer relations representative jobs

Customer Service Representative - South West Sydney

HR Business Partner, Clayton

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