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Clinical Application Specialist (Medical Physicist)

Mirion -
Australia

Quick Apply

Job Details

Full-time

Qualifications

Microsoft Powerpoint
Salesforce
English
Clinical experience
Master's degree
Analysis skills
Presentation skills
Bachelor's degree
Communication skills

Full Job Description

We’re committed to improving patient outcomes through innovative healthcare-focused solutions. Learn about this exciting opportunity and apply today.

Mirion Medical is a global leader in developing technology solutions that advance the safety, efficiency and quality of care in Radiation Therapy, Nuclear Medicine, Medical Imaging and Occupational Dosimetry. From diagnosis through treatment we enhance the delivery and ensure the safety of healthcare. With practitioners and patients as our inspiration, we create advanced technology that improves lives. Our work results in reduced risk and harnessed opportunity – where it matters most.

At Mirion, we foster a culture of integrity, collaboration and continuous improvement empowering our teams to make a meaningful impact every day.

We have an exciting opportunity for a Clinical Application Specialist within our SUN Nuclear business, which forms part of the wider Mirion Medical group.

This is a remote working position based in either Australia or New Zealand.

Key Responsibilities

The role will cover two main areas of responsibility providing training and support to customers who may experience issues with their software product.

Effectively deliver independent onsite and remote educational training on the use of Sun Nuclear products
Complete all pre-work and effectively communicate the training plan to the customer
Assist in the development of training materials including but not limited to Power Point presentation, syllabus, and user documentation/instructions
Interface with customers to resolve cases and assist in troubleshooting escalated issues in a timely manner
Identify customer needs and determine internal resources needed for resolution
Document promptly and correctly in Salesforce and/or TaskRay all activities related to each Training, Adoption or Support task, including but not limited to emails, phone calls and signed documents
Attend conferences and trade shows as needed
Create Knowledge base articles on processes and troubleshooting steps to help the team if similar issues are encountered in the field
Perform other related duties as assigned or requested occasionally

Qualifications & Skills

BSc or MSc in Medical Physics, Dosimetry or a related field
Fluent in English both written and verbally
A background in Radiation Oncology
Clinical experience in Radiation Therapy is a plus
Strong training delivery skills, able to convey complex topics in a clear and effective way
Good communicator – clear with excellent presentation skills,confident in presenting ideas both in person and remotely
Self-motivated, detail-oriented, well organised, able to manage time and multiple tasks efficiently
Good technical aptitude, comfortable with web-based tools and learning new technologies and industries standards
Flexible and able to adjust to changing priorities and situations
Strong analytical skills to interpret complex information, troubleshoot and resolve issues
Open-minded and able to think outside the box
Attentive to customer and team feedback
Works well independently and as part of a team
Willingness to travel to client sites

What we can offer

Our employees make the difference, that’s why we can offer the following: -

A competitive salary and benefits package
The opportunity to develop within an international group working on high profile projects
Ongoing career growth and professional development opportunities
A collaborative and supportive work environment

Quick Apply

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Clinical Application Specialist (Medical Physicist)

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