In-Demand Technical analyst Jobs in Nathan, Qld

ServiceNow Developer
Capgemini —Brisbane QLD
- Full-time
- Hybrid work
- Administrative experience
- Scripting
- AI
Sr Analyst III Consulting
3001 DXC Technology Australia Pty Limited —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Parental leave
- Employee assistance program
7d
Consultant | Management Consulting 1
Hatch —Brisbane QLD
- Microsoft Excel
- Engineering
- Research
Quick Apply
Assistant Finance Analyst
Tetra tech Ltd. —Fortitude Valley QLD
- Microsoft Excel
- Finance
- Analysis skills
- Parental leave
- Employee assistance program
Quick Apply
2d
Senior Service Desk Analyst
Auto & General Holdings —Toowong QLD
- Customer service
- Administrative experience
- Communication skills
- Parental leave
- Gym membership
Quick Apply
4d
Project Coordinator - SAP
Goodstart Early Learning —Murarrie QLD
- Full-time
- PMP
- Organisational skills
- SharePoint
- Gym membership
11d
Senior Business Analyst
Queensland Government —Brisbane QLD
- Temporary
6d
Coordinator, AI Transformation
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Organisational skills
- SharePoint
- Agile
- Work from home
Business Analyst (Agentic workflows) - South Bank, QLD
Product and Technology —South Bank QLD
- Full-time
- Management
- AI
- Health insurance
- Parental leave
Senior Business Analyst
Auto & General Holdings —Toowong QLD
- Communication skills
- SDLC
- Work from home
- Parental leave
Quick Apply
Senior Operations Analyst
Auto & General Holdings —Toowong QLD
- Azure
- Data analysis skills
- AWS
- Work from home
- Parental leave
Quick Apply
13d
ServiceNow Developer
Capgemini Sogeti —Brisbane QLD
- Full-time
- Hybrid work
- Administrative experience
- Scripting
- AI
2d
Presales Consultant
FUJIFILM —Brisbane QLD
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
- Life insurance
Pricing Analyst
Auto & General Holdings —Toowong QLD
- SQL
- Work from home
- Parental leave
Quick Apply
Keycloak Analyst / Developer (Distributed Authentication Platform)
Accenture —Brisbane QLD
- Full-time
- On-the-job training
- Parental leave
HR Data Engineer
Rio Tinto —Brisbane QLD
- Remote
- Azure
- Computer Science
- Engineering
- Health insurance
- Parental leave
13d
Oracle Enterprise Architect - Supply Chain & Manufacturing
Accenture —Brisbane QLD
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- On-the-job training
2d
Senior Cybersecurity Incident Responder
Datacom —Brisbane QLD
- Full-time
- Hybrid work
- Scripting
Quick Apply
10d
Tax Advisor
Ausenco —Brisbane QLD
- Full-time
- Microsoft Excel
- Data analysis skills
- Finance
Warehouse Solutions Analyst
Linfox —Brisbane QLD
- Full-time
- AutoCAD
- Microsoft Excel
- CAD
12d

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ServiceNow Developer

Capgemini -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time

Qualifications

IT service management
Application development
Administrative experience
Scripting
Certified Scrum Master
ServiceNow
AI

Full Job Description

Your Role

Full time permanent opportunity

Main Reponsibilities:

Monitor the incident, problem and service requests queue ensuring ticket resolved/ fulfilled on time and within SLA.

Perform regular patching and monitoring, and annual platform upgrade ensuring service is always available and supportable.
Develop, test and implement solutions in the ServiceNow platform based on Business Requirement Specifications
Work closely with business analysts & project managers to provide guidance and a subject matter expert recommendation.
Execute technical solutions in capacity as a ServiceNow consultant; taking responsibility for the end-to-end delivery of the ServiceNow bases solutions, from conceptualization to configuration and enhancement of the ServiceNow platform as well as release management and implementation.
Provide development and customization of ServiceNow including but not limited to screen and form design, workflow development, dashboard and report configuration, data imports, integration with internal and external systems and other third-party software, scripting.
Proactively identify areas that require improvement and propose solutions to address them; input into the Continuous Service Improvement team ServiceNow lead.
Adhere to the Agile methodology of project delivery when releasing new solutions and ITIL process compliance.
Maintain a comprehensive testing protocol for ServiceNow releases and instance upgrades ensuring application compatibility and system stability.
Up skill and coach junior ServiceNow specialist when required to ensure smooth handover by creating KBA in consistent basis after development and implementation.
Develop and maintain documentation for all aspects of the ServiceNow implementation and ensure that the ServiceNow knowledge base is up to date and accurate.
Advocate for the automation and innovation stream, guiding customers on their digitization journey and actively participating in innovation or journey planning and delivery discussions.
Gather automation requirements from customers to identify use cases and requirements.
Collaborate with the relevant technical automation teams to map existing solutions to identified use cases and contribute to designing and solutioning automation flow diagrams if custom solutions are necessary.
Perform data extraction and reporting to measure results, including benchmarking, value realization analysis, adoption rates, and the efficacy of AI autonomous solutions.
Automate report flows using Power Automate or ServiceNow Flow Designer to streamline processes.
Identify opportunities to enhance ROI, value/benefit rates, adoption rates, and zero-touch scores, etc.
Other duties as directed by ServiceNow Lead.

Your Profile

Qualifications & Experience:

Minimum of 4+ years' experience in the administration / configuration/Upgrades/ development/ implementation of ServiceNow.

Working knowledge of ITSM Modules, Integration, ITOM and Discovery Modules, Asset Management, Self Service & Service Catalog Module of ServiceNow.
Working knowledge on Custom app development, CSM and Portal design.
Experience of Java and python scripting is highly desirable.
Demonstrated technical experience with Power Platform or similar low code platforms.
Solid knowledge of application development / configuration is required.
Good understanding of the ServiceNow Support Portal (HI Portal) used for managing ServiceNow Support.

What you’ll love about working here

You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.

Apply today!

Apply Now

Refine Your Search

technical analyst jobs in nathan, qld

ServiceNow Developer

Sr Analyst III Consulting

Consultant | Management Consulting 1

Assistant Finance Analyst

Senior Service Desk Analyst

Project Coordinator - SAP

Senior Business Analyst

Coordinator, AI Transformation

Business Analyst (Agentic workflows) - South Bank, QLD

Senior Business Analyst

Senior Operations Analyst

ServiceNow Developer

Presales Consultant

Pricing Analyst

Keycloak Analyst / Developer (Distributed Authentication Platform)

HR Data Engineer

Oracle Enterprise Architect - Supply Chain & Manufacturing

Senior Cybersecurity Incident Responder

Tax Advisor

Warehouse Solutions Analyst

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