- A meaningful career supporting nationally significant operations
- Full-Time permanent position
- Canberra or Brisbane location
Summary
Join Airservices Australia and play a key role in supporting effective contract management across a nationally significant organisation. If you're passionate about process improvement, contract governance, and delivering great customer service, we'd love to hear from you.
The Organisation
Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.
Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep are helping to secure the future of Australia’s skies and keep it amongst the safest in the world.
Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.
The Role & The Team
Reporting to the Business Services Lead, you will act as a trusted advisor and subject matter expert for Airservices' ARIBA Source-to-Manage platform, providing guidance and support to stakeholders across the business. You will help ensure contracts are managed effectively, compliance obligations are met, and contract management processes are delivered consistently and efficiently. This role sits at the intersection of contract governance, systems administration and business support, helping stakeholders navigate contract management processes while ensuring compliance obligations are met.
Key Responsibilities
- Provide expert advice and support on ARIBA contract management functionality and processes.
- Support business stakeholders with contract workspace setup and administration.
- Maintain contract data, pricing arrangements, terms and conditions, and supplier compliance information within ARIBA.
- Conduct assurance and monitoring activities to identify potential compliance risks and recommend corrective actions.
- Build strong working relationships with Contract Managers, business leaders, and Procurement Services teams.
- Contribute to continuous improvement initiatives and promote best-practice contract management processes.
PD - Contract Governance & Assurance Advisor.pdf
The Person
You will thrive in a fast-paced environment, balancing multiple priorities while providing practical and customer-focused advice to stakeholders. We're looking for someone who can apply sound judgement and a pragmatic approach while working within established governance frameworks.
To be successful in this role, you will bring:
- Strong experience using SAP ARIBA, particularly contract management and Source-to-Manage functionality.
- Experience supporting contract management, procurement, supplier management, or governance activities.
- Ability to interpret and apply organisational policies, frameworks, and procedures.
- Strong stakeholder engagement and customer service skills.
- Excellent written and verbal communication skills.
- A proactive, organised, and solutions-focused approach with the ability to manage competing priorities.
At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique, and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making.
We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply.
Security Clearance
To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.
Should you require any further information please contact Alicia O’Rourke – Talent Acquisition Specialist at [email protected].
How to Apply
To apply for this position please lodge an application online before applications close 11:55pm AEST Thursday 23 July, 2026.
