About QLeave
QLeave is a statutory authority administering portable long service leave schemes for workers in the building and construction, contract cleaning, and community services industries. With over $2 billion in funds under management, we ensure that Queensland's workers receive the benefits they've earned. Our commitment to strong governance, accountability, and service excellence underpins everything we do.
About the Role
As a Senior Business Analyst, you will play a key role in analysing business systems and IT needs, collaborating with stakeholders to identify opportunities for service delivery improvements and driving meaningful change at QLeave.
Your Responsibilities
In this role, you will:
Partner with stakeholders to capture, analyse, document and review business processes and data requirements for new system development, enhancement to current systems and business process improvement.
Undertake investigative work to determine and document business processes, ICT requirements and recommend continuous improvements to business processes and information systems.
Contribute to the review of system design and other development deliverables against requirements and participate in applicable quality assurance activities.
Develop and document (in the form of user stories), functional requirements that will cover system functionality, usability, access and security, performance and availability, interfaces, and data conversion requirements for all business functions.
For a complete list of the role responsibilities, please refer to the role description.
What We're Looking For
QLeave appointments are based on selecting the eligible applicant best suited to the position. We will assess your application based on your experience, potential for development, and your personal qualities.
For this role, we will consider how well you:
Provide advice to senior management in relation to solutions and data to complex business problems that require the application of digital technologies.
Demonstrate strong experience in delivering business and technical analysis services.
Demonstrate strong experience in conducting in-depth analysis of business needs and making recommendations and plans for process and system solutions that align with strategic objectives.
Utilise advanced stakeholder engagement skills and demonstrate experience in analysing business problems, process mapping, conducting gap analysis and identifying root cause.
Demonstrate skills in requirements elicitation, facilitation of workshops and presentation skills with a multi-vendor/hybrid ICT environment.
Demonstrate high level skills in stakeholder management, developing trusted and enduring relationships with business clients, including superior consultation, facilitation, and collaboration.
Communicate effectively, verbally and in writing, through all levels within an organisation (business and technical).
Apply knowledge and experience with business analysis and business intelligence tools to ensure data-driven improvements and demonstrate knowledge of business process modelling notations to documenting processes.
While there are no mandatory qualifications for this role, the following knowledge, skills and qualifications will be favourably regarded:
BPM Certification (AIIM BPM Certificate, Certification from BPMInstitute.org).
ABPMP's Certified Business Process Professional (CBPP(R)).
BA Certification (CBAP/CCBA, BCS BA Certification, PMI-PBA, etc).
Lean/Six Sigma Certification.
Experience working with Microsoft Dynamics or other technologies within the Microsoft ecosystem.
How to Apply
If you're ready to make an impact and contribute to QLeave's success, we'd love to hear from you.
Your application must include:
a detailed resume outlining your qualifications, relevant experience and achievements.
a brief letter (1 - 2 page) highlighting your motivation for the role and evidence which demonstrates your ability to meet its specific requirements. This should not be a restatement of your resume and does not require you to respond to each of the attribute areas; it is your opportunity to tell us about yourself, what you'll bring to the role and what you'll get out of it.
For more information or to discuss the role confidentially, please contact Sarah Anderson at
[email protected]
QLeave values diversity and is committed to being an equal opportunity employer.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
