JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
About the Team Join Australia & New Zealand's #1 performing retail investments brokerage team at JLL, recognized as the region's top retail agency team. This is a fast-paced, high-energy environment where exceptional results are the standard and collaboration drives success.
Role Overview We're seeking a highly organized person to support our market-leading retail investments team. This role combines operational excellence with marketing coordination, focusing on project management, process optimization, and content creation rather than hands-on design work. You'll be the operational backbone that enables our brokers to maintain their market-leading performance.
Key Responsibilities
Operations Management
Streamline team operations and implement efficient processes to support high-volume transaction activity
Coordinate project timelines across multiple retail investment campaigns and transactions
Manage schedules, meeting coordination, and administrative workflows (working in collaboration with the team Executive Assistant)
Maintain client databases and transaction tracking systems
Support deal progression from initial brief through to completion
Prepare comprehensive reports and performance analytics for senior leadership
Marketing Coordination
Develop and manage marketing briefs for external agencies and suppliers
Coordinate with external marketing companies on campaign development, ensuring brand compliance and quality standards
Oversee production timelines for marketing materials, digital assets, and property presentations
Create and maintain marketing content calendars aligned with campaign launches and market activities
Manage relationships with external creative agencies, photographers, and marketing vendors
Produce internal marketing materials, proposals, and client communications
Monitor campaign performance and coordinate feedback loops with external partners
Project Management
Lead cross-functional projects involving multiple stakeholders and tight deadlines
Implement and maintain project management systems and methodologies
Ensure all deliverables meet quality standards and deadlines
Coordinate between internal teams, clients, and external service providers
Essential Requirements
Proven experience in operations or project management roles, preferably in professional services or real estate
Strong organizational skills with demonstrated ability to manage multiple concurrent projects
Experience coordinating with external vendors and managing supplier relationships
Solid understanding of marketing principles and campaign development processes
Proficiency in project management tools and systems
Excellent written and verbal communication skills
Ability to thrive in a fast-paced, high-performance environment
Strong attention to detail and quality control mindset
Preferred Qualifications
Experience in commercial real estate or professional services marketing
Background in coordinating marketing campaigns with external agencies
Knowledge of retail property markets (beneficial but not essential)
Familiarity with CRM systems and marketing automation platforms
Project management certification or formal training
What We Offer
Opportunity to work with the region's top-performing retail investments team
Dynamic, high-energy work environment with significant growth potential
Exposure to Australia and New Zealand's premier retail property transactions
Collaborative team culture focused on excellence and results
Competitive remuneration package
This role is perfect for someone who excels at coordination and project management rather than hands-on marketing execution, allowing you to focus on what drives results: exceptional organization, strategic thinking, and seamless campaign coordination.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
