Product Growth Manager
Drive Growth. Elevate Guest Experience. Deliver Commercial Success.
At Belgravia Leisure, we're passionate about creating healthier, happier communities through exceptional leisure experiences. As Australia's fastest-growing leisure organisation, we manage more than 250 leisure, aquatic, health, golf and recreation venues across Australia and New Zealand.
We're looking for an experienced Product Growth Manager to partner with our venue teams and drive commercial performance across a portfolio of facilities. If you're commercially astute, data-driven and passionate about improving customer experiences, this is an exciting opportunity to influence growth at scale.
The Opportunity
This is a strategic and hands-on regional role that bridges product, marketing, sales and guest experience. You'll work closely with Venue Managers, Operations Leaders and central support teams to identify opportunities, improve performance and translate business strategy into measurable results.
Rather than managing day-to-day venue operations, you'll coach, influence and support venue leaders to optimise performance, improve customer outcomes and maximise revenue.
What You'll Be Doing
You'll be responsible for:
-
Driving regional revenue growth across memberships, programs and services.
-
Analysing commercial performance including sales, revenue, occupancy, conversion, retention and customer value.
-
Identifying performance opportunities and partnering with venues to implement improvement plans.
-
Supporting venues to optimise pricing, scheduling, capacity and product mix.
-
Improving guest experiences across the entire customer journey.
-
Partnering with Marketing, Product and Guest Experience teams to maximise campaign effectiveness and venue performance.
-
Providing performance reporting, insights and recommendations to senior leaders.
Supporting new venue mobilisations, pre-sales activities and operational readiness.
About You
You're an experienced commercial leader who enjoys solving problems, working with people and using data to drive better business outcomes.
You'll bring:
-
Demonstrated experience in commercial, operations, sales or guest experience leadership.
-
Strong analytical skills with the ability to translate data into practical actions.
-
Experience improving revenue, sales, retention, occupancy and customer experience.
-
Exceptional stakeholder engagement and influencing skills.
-
The ability to build capability across multiple sites without direct authority.
-
A collaborative and solutions-focused mindset.
-
Experience within leisure, fitness, aquatics, hospitality or recreation will be highly regarded.
Essential Requirements
-
Current Working with Children Check
-
National Police Check
-
Ability to travel throughout your allocated region
-
Current Australian Driver's Licence
Why Belgravia Leisure?
At Belgravia Leisure, you'll join a collaborative, high-performing team that's passionate about innovation and continuous improvement.
We offer:
-
A hybrid working environment
-
Opportunity to influence performance across multiple venues
-
Career development within Australia's leading leisure organisation
-
Supportive leadership and collaborative culture
-
The opportunity to make a genuine impact on communities across Australia
-
If you're ready to combine commercial thinking with customer experience to deliver meaningful business growth, we'd love to hear from you.
Apply now with your resume and a cover letter outlining your experience and what excites you about this opportunity.
The Company
Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.
We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.
If you like the sound of us, then jump in and submit your application. We’d love to hear from you!
Apply now !!
Belgravia value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability
We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.
