In-Demand Serco Jobs | SimplyHired

Team Leader
Serco Plc —Perth Eastern Suburbs WA
- $39.37 an hour
- Part-time
- Communication skills
- Negotiation
Dental Assistant
Serco Plc —Larrakeyah NT
- Part-time
- First Aid Certification
- Free parking
- Employee assistance program
Executive Assistant
Serco Plc —Lavadia NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Referral program
14d
Weapons Technician-Typhoon
Serco Plc —Sydney NSW
- Full-time
- Engineering
- Maintenance
Operations Coordinator
Serco Plc —Sydney NSW
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
10d
Storeperson
Serco Plc —Macleod VIC
- Weekend availability
- Forklift
- Warehouse experience
- Free parking
General Practitioner
Serco Plc —Holtze NT
- Weekend availability
- CPR Certification
Facilities Management Portfolio Manager (Hard FM)
Serco Plc —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Engineering
- Leadership
Cleaner - Castle Hill
Serco Group —Castle Hill NSW
- Part-time
- Cleaning
- Employee assistance program
- Employee discount
Environmental Services Manager
Serco Plc —Melbourne VIC
- Full-time
- Hybrid work
- Cleaning
- Leadership
- Employee assistance program
Dental Officer
Serco Plc —Holtze NT
- Weekend availability
- CPR Certification
- First Aid Certification
8h
Program Delivery Officer
Serco Plc —Lavadia NSW
- Full-time
- Management
- Microsoft Office
- Case management
- Referral program
6d
Mower Operator
Serco Plc —Parkville VIC
- Full-time
- Communication skills
- Outdoor work
8d
Mental Health RN
Serco Plc —Southbank VIC
- Part-time
- CPR Certification
- Nursing
- Patient care
Sustainability Lead
Serco Plc —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Recruiting
General Practitioner
Serco Plc —Melbourne VIC
- Part-time
Enrolled Nurse
Serco Plc —Campbell ACT
- Weekend availability
- CPR Certification
- Patient care
- Acute care experience
Emergency Management Officer
Serco Plc —Murdoch WA
- Full-time
- Management
- No degree
- Communication skills
8h
Talent Business Partner - Healthcare
Serco Plc —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Recruiting
- Communication skills
2h
Medical Practitioner
Serco Plc —Lavadia NSW
- Full-time
- Clinic
- Communication skills

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Team Leader

Serco Plc -
Perth Eastern Suburbs WA

Apply Now

Job Details

Part-time
$39.37 an hour

Qualifications

Communication skills
Negotiation

Full Job Description

Team Leader – Transperth InfoLine Call Centre (East Perth Train Station) and Transperth InfoCentre (Perth CBD)

$39.37 an hour/$77,799 a year + penalty rates + super

Part Time, permanent role working 20 hours a week
Can work either 5 days, 4 hour shifts or 2 days, 10 hour shifts. Ocassional weekend work will be required
1.25% loading on a Saturday and 1.5% loading on a Sunday
Any hours worked before 7:00am get 15% loading

Our operational hours are between 5:00am and 6:30pm. Ideally you will be as flexible as possible between our operational hours. Ocassional weekend work will be required.

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

Career development and leadership growth opportunities
Supportive leaders who value your ideas and voice
Employee networks that champion diversity and inclusion
Access to training and quality development programs
Flexible work-life balance options
Long-term Government-backed contract stability

Make an impact at Serco

As a Team Leader within our contract supporting Transperth, you’ll lead a passionate team delivering outstanding customer experiences every day. You’ll create a positive, high-performing culture where people feel supported, motivated and empowered to succeed. Working closely with Operations, Workforce Planning, Training and our Client, you’ll ensure service excellence while continuously improving performance and engagement. This is your opportunity to shape a team that truly makes a difference to the community.

As a Team Leader, you’ll make a positive impact by:

Leading and developing a high performing team to deliver service excellence
Managing day-to-day team performance, attendance and adherence
Coaching and mentoring team members to achieve quality and efficiency targets
Building strong relationships with internal stakeholders and our client
Driving continuous improvement initiatives to enhance customer outcomes
Monitoring and reporting on performance metrics and operational results

Serco is a place for you

You could be a great fit if you have:

Experience leading teams in a contact centre or service environment
A people-first approach with strong coaching and engagement skills
Confidence influencing, negotiating and building trusted relationships
Exceptional written and verbal communication skills
A proactive mindset with a focus on continuous improvement

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving Governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.

Apply Now

Refine Your Search

serco jobs

Team Leader

Dental Assistant

Executive Assistant

Weapons Technician-Typhoon

Operations Coordinator

Storeperson

General Practitioner

Facilities Management Portfolio Manager (Hard FM)

Cleaner - Castle Hill

Environmental Services Manager

Dental Officer

Program Delivery Officer

Mower Operator

Mental Health RN

Sustainability Lead

General Practitioner

Enrolled Nurse

Emergency Management Officer

Talent Business Partner - Healthcare

Medical Practitioner

I want to receive the latest job alert for serco

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