In-Demand Retention representative Jobs

In Work Mentor
AMES Australia —Castle Hill NSW
- $79,627 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance program
- Employee discount
8h
Systems and Network Platform Engineer
Glen Eira City Council —Caulfield VIC
- $113,176 - $126,783 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
- Paid training
- Gym membership
7d
Account Development Manager
RELX —Sydney NSW
- Full-time
- Sales
- Business development
- AI
- Health insurance
- Parental leave
Assistant Store Manager | Harbour Town
Hugo Boss —Greater Adelaide SA
- Full-time
- Sales
- Customer service
- Leadership
- Employee assistance program
- Referral program
Site Construction Manager
Lightsource BP —Remote
- Contract
- Remote
- English
- Education
- Bachelor's degree
- Health insurance
Account Manager, Commercial Flooring
Shaw Industries Group, Inc. —Brisbane QLD
- Full-time
- CRM software
- Management
- Sales
Regional Manager (Northern)
Acciona —Brisbane QLD
- Engineering
- Bachelor's degree
- Construction experience
Client Services Supervisor
Mondiale VGL —Botany NSW
- Full-time
Quick Apply
Account Manager
Boral —Greater Adelaide SA
- Full-time
- Sales
- Business development
- Construction experience
3d
Consulting Manager
Fujitsu —Barton ACT
- Management
- Leadership
7d
2026_Shire of Carnarvon - General Service Officer
Shire of Carnarvon —Carnarvon WA
- From $63,748.89 a year
- Overtime
- Management
- Travel reimbursement
- COVID-19 protective measures
Quick Apply
People & Culture Business Partner (Distribution Center, Ravenhall)
Lululemon —Ravenhall VIC
- Full-time
- Management
- Conflict management
- Annual leave
- Employee discount
Learning Specialist - Artificial Intelligence - Policy & Preparation
Government schools —Melbourne Northern Suburbs VIC
- Full-time
- Administrative experience
- Senior Secondary Certificate of Education
- AI
1d
National Sales Manager, Rare Disease
Ipsen Pty Ltd —Melbourne VIC
- Management
- Sales
- Marketing
Assistant Store Manager | Chadstone
Hugo Boss —Chadstone VIC
- Management
- Sales
- Customer service
- Employee assistance program
- Referral program
9d
Sales Engineer
Ingersoll Rand —Mulgrave VIC
- Time management
Centre Director (Early Childhood)
Government schools —East Loddon Shire VIC
- Full-time
- Management
- Working with children
- Bachelor's degree
14h
Senior Landscape Architects
URBIS —Brisbane QLD
- Full-time
- AutoCAD
- Administrative experience
- Construction experience
- Parental leave
Quick Apply
14d
Enterprise Architect
Fujitsu —Barton ACT
- Azure
- Analysis skills
- Communication skills
14h
Project Specialist, Air & Sea
DSV —Port of Brisbane QLD
- Full-time
- Microsoft Office
- Time management

I want to receive the latest job alert for retention representative

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retention representative jobs near

Senior Landscape Architect jobs in Brisbane QLD

Account Manager jobs in Brisbane QLD

Assistant Store Manager jobs in Greater Adelaide SA

Sales Manager jobs in Melbourne VIC

Regional Manager jobs in Brisbane QLD

Account Manager jobs in Sydney NSW

Landscape Architect jobs in Sydney Nsw

Senior Geotech Jobs jobs in Sydney Nsw

Senior Landscape Architect jobs in Upwey Vic

Senior Landscape Architect jobs in Werribee Vic

Senior Landscape Architect jobs in Coniston Nsw

Senior Software Engineer Net jobs in North Parramatta Nsw

Senior Technologist jobs in Jervis Bay Nsw

Engineer Fmea jobs in Melbourne Vic

Engineer jobs in Melbourne Vic

Platform Engineer jobs in Varsity Lakes Qld

Platform Engineer jobs in Sydney Nsw

Platform Engineer jobs in Alberton Qld

Customer Service Supervisor jobs in Blacktown Nsw

Construction Supervisor jobs in Melbourne Vic

In Work Mentor

AMES Australia -
Castle Hill NSW

Apply Now

Job Details

Full-time
$79,627 a year
8 hours ago

Benefits

Subscriptions
Employee assistance program
Employee discount
Salary packaging

Qualifications

Customer service
Administrative experience
Organisational skills
Working with Children Check
Communication skills

Full Job Description

Employment | Parramatta, Castle Hill | Ongoing - Full-time

Full-time Ongoing position available based at the following Central West Sydney locations: Parramatta & Castle Hill
Undertake the Post Placement Support Contact regime with clients and employers including support and advocacy for placed clients within their workplace
Annual salary is $79,627 + 12% super
Other benefits include:
- Regular performance feedback and performance review process
- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of the lands and waters where we live and work. We pay respect to their elders past, present and emerging.

AMES Australia offers cultural, ceremonial, and representative leave to support Aboriginal and Torres Strait Islander employees in observing significant cultural practices, attending community meetings and ceremonies, and fulfilling official duties with the First Peoples’ Assembly of Victoria.

About the position

The In-Work Mentor will focus on ensuring an increase in client retention by supporting their placements through the day-to-day timely management of quality and consistent Post Placement Support (PPS). The position will provide this support through various methods including online and in person at the client’s workplace. This position responds to clients’ requests and enquiries, offering advice and support to ensure the sustainability of their employment. This position also builds strong relationships with key stakeholders, linking clients with supports to ensure all employment outcomes are achieved. Where a client’s employment may be in jeopardy, the In-Work Mentor will alert, liaise with and mentor other employees to support the employer and client to help achieve a positive outcome on the journey to sustainable employment outcomes.

The In-Work Mentor will liaise with the AMES Australia Sites, employers and clients to follow up on declaration of earnings and report under-declaration of earnings to the relevant Government Department.

To apply for this position, please address the following key selection criteria:

Minimum 3 years’ relevant experience in a similar position
A valid Working With Children Check (for employment purposes)
A working knowledge and strong understanding of employment support services, specifically for refugee cohorts, clients from a CALD background, clients who identify as ATSI or CALD clients with disability, and the challenges and barriers they face
Strong verbal and written communication and problem solving skills, including the ability to advocate on behalf of the client, to influence key stakeholders and to overcome objections from clients and employers
Demonstrated strong administration and organisational skills including the ability to work under pressure and meet tight deadlines
Excellent interpersonal and stakeholder management skills including the ability to mentor and train others, and to work effectively with people across all levels of an organisation
Good customer service skills with the ability to keep the client’s needs at the centre
Solid computer literacy including the ability to use Microsoft applications and other administrative systems / databases
Ability to comprehend and apply basic mathematical calculations
Ability to adapt to change, including to learn new systems and processes as needed
Proven experience working in a team environment
Ability to interpret and understand policy and process information
Where relevant - understanding different types of disabilities including physical, intellectual, sensory and mental health disabilities, as well as developmental disorders

To apply for this position please submit:

Your current resume
Cover letter addressing the key selection criteria outlined above

Applications for this position will be accepted up to 6 pm on Friday 24 July2026, however interviews and other selection processes will commence as suitable applications are received.

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

For more information about our commitment to Diversity and Inclusion please click here.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.

Apply Now

Refine Your Search

retention representative jobs

In Work Mentor

Systems and Network Platform Engineer

Account Development Manager

Assistant Store Manager | Harbour Town

Site Construction Manager

Account Manager, Commercial Flooring

Regional Manager (Northern)

Client Services Supervisor

Account Manager

Consulting Manager

2026_Shire of Carnarvon - General Service Officer

People & Culture Business Partner (Distribution Center, Ravenhall)

Learning Specialist - Artificial Intelligence - Policy & Preparation

National Sales Manager, Rare Disease

Assistant Store Manager | Chadstone

Sales Engineer

Centre Director (Early Childhood)

Senior Landscape Architects

Enterprise Architect

Project Specialist, Air & Sea

I want to receive the latest job alert for retention representative

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected