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Client Suites/Executive Concierge
JLL —Sydney NSW
- Management
- Microsoft Office
- Business Administration
Senior Facilities Manager
DAE-Jones Lang LaSalle (SA) Pty Ltd —Adelaide SA
- Full-time
- AI
- Communication skills
- Health insurance
- Parental leave
Quick Apply
3d
Marina Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Rozelle NSW
- Weekend availability
- Management
- Customer service
- Business development
- Health insurance
- Parental leave
Quick Apply
14d
Senior Property Manager Professional, Property & Asset Management
JLL —Parramatta NSW
- Health insurance
- Parental leave
Senior Facilities Manager
DAE-Jones Lang LaSalle (SA) Pty Ltd —Adelaide SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
3d
Facilities Manager - Casual
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Part-time
- Microsoft Excel
- AI
- Communication skills
Quick Apply
Retail Property Manager
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Administrative experience
- AI
- Communication skills
- Health insurance
- Parental leave
Quick Apply
14d
Marina Attendant
JLL —Rozelle NSW
- Weekend availability
- Management
- Computer skills
- Communication skills
- Health insurance
- Parental leave
2d
Facilities Manager ‑ Network Coverage
JLL —Strawberry Hills NSW
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Property Manager x4
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Brisbane QLD
- Full-time
- Hybrid work
- Organisational skills
- AI
- Health insurance
- Employee discount
Quick Apply
2d
Senior Finance Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Team management
- Budgeting
- AI
- Health insurance
- Parental leave
Quick Apply
10d
Valuer or Senior Valuer - Commercial Valuations
JLL —Sydney NSW
- Microsoft Word
- Microsoft Excel
- Analysis skills
Operations Manager
JLL —Sale VIC
- Hospitality
- Management
- Customer service
- Health insurance
- Parental leave
2d
National Lease Administrator
JLL —Melbourne VIC
- Remote
- Microsoft Excel
- Computer skills
- Communication skills
- Health insurance
- Work from home
1d
Finance Manager
JLL —Sydney NSW
- Microsoft Excel
- Finance
- Bachelor's degree
- Health insurance
- Parental leave
23h
Operations Manager
DAD-Jones Lang LaSalle (QLD) Pty Ltd —Brisbane QLD
- Full-time
- Management
- Organisational skills
- Construction experience
- Health insurance
- Parental leave
Quick Apply
8d
Operations Manager
DAF-Jones Lang LaSalle (WA) Pty Ltd —East Bunbury WA
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Health insurance
- Parental leave
Quick Apply
3h
Facilities Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Management
- AI
- Health insurance
- Parental leave
Quick Apply
1d
Senior Facilities Manager - Technical
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Engineering
- Administrative experience
- Analysis skills
Quick Apply
8d
Senior Interior Designer
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
1d

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Client Suites/Executive Concierge

JLL -
Sydney NSW

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Job Details

Qualifications

Management
Microsoft Office
Hospitality Management
Business Administration
Business
Communication skills

Full Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Summary
The Executive Concierge provides a high-touch experience to Westpac's C-Suite executives on their dedicated floor. This role creates an environment that optimizes executive productivity and comfort while overseeing complex needs and ensuring seamless service delivery. The Executive Concierge fosters an atmosphere of discretion, confidentiality, and exceptional service.

The Client Suites Concierge is responsible for delivering a premium, tailored experience in Westpac's client meeting spaces. This role ensures that clients and Westpac staff enjoy a seamless, professional environment conducive to productive meetings and positive business outcomes.

Job Responsibilities:

Welcome clients and Westpac staff with warmth and enthusiasm, anticipating their needs throughout their visit
Conduct regular floor walks, employing a proactive mindset to use all four senses to note opportunities to elevate the experience and address issues before they become problems
Follow up with staff or guests when resolving issues to ensure expectations have been met and seek further opportunities to over-deliver
Coordinate with Westpac teams to prepare for client meetings, ensuring all necessary resources are available
Manage the client suites environment, maintaining cleanliness, organization, and brand consistency
Provide knowledgeable assistance with technology and presentation equipment in meeting rooms
Arrange and oversee catering services, ensuring timely delivery and presentation

Executive Support:

Deliver a personalized, anticipatory service to executives, their staff, and visitors, fostering strong relationships.
Coordinate closely with Executive Assistants to support leadership's daily needs and schedules with precision and discretion.
Manage access to the executive floor, maintaining strict security and confidentiality protocols.
Ensure the executive space reflects the brand's image, with a focus on comfort, professionalism, and exclusivity.

Event and Meeting Management:

Oversee preparation for board meetings, leadership conferences, and other high-level events, ensuring all logistical details are flawlessly executed.
Ensure meeting rooms are set according to the requirements, with the necessary amenities and technology support.
Greet and direct high-profile visitors, ensuring their needs are met throughout their visit to the executive floor.

Collaboration and Improvement:

Liaise with various departments to expedite executive requests and resolve issues efficiently, maintaining a seamless flow of service.
Follow up with staff or guests when resolving issues to ensure that expectations have been met, seeking further opportunities to over-deliver.
Implement continuous improvements to service standards to align with evolving executive needs and corporate objectives.

Qualifications:

5+ years of experience in executive support roles or high-end hospitality management.
Proven track record of providing discreet, efficient service to C-level executives.
Exceptional organizational skills with the ability to manage multiple high-priority tasks.
Superior communication skills and the ability to interact effectively at all levels of the organization.
Advanced proficiency in Microsoft Office suite and executive management software.
Ability to maintain composure and make sound decisions under pressure.
Flexibility to adjust to changing schedules and occasional extended hours.
Degree in Business Administration, Hospitality Management, or related field preferred.

Service Excellence and Administration:

Maintain the highest levels of confidentiality and security for all personal interactions and information related to executives.
Conduct regular floor walks, employing a proactive mindset to use all senses to identify areas for improvement and address issues promptly.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Apply Now

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jll jobs

Client Suites/Executive Concierge

Senior Facilities Manager

Marina Manager

Senior Property Manager Professional, Property & Asset Management

Senior Facilities Manager

Facilities Manager - Casual

Retail Property Manager

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Facilities Manager ‑ Network Coverage

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Senior Interior Designer

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