In-Demand Deployed engineer lead Jobs in Parramatta, Nsw

Technical Services Engineer
Zoll Medical Corporation —St Leonards NSW
- On call
- Management
- Engineering
- Microsoft Office
Manager, Software Engineering
Anduril Industries —Sydney NSW
- Full-time
- Computer Science
- Electrical experience
- Bachelor's degree
Quick Apply
Staff Software Engineer
Anduril Industries —Sydney NSW
- Full-time
- Computer Science
- Software troubleshooting
- Systems design
Quick Apply
Senior Software Engineer
Anduril Industries —Sydney NSW
- Full-time
- Computer Science
- Software troubleshooting
- Systems design
Quick Apply
Senior Solutions Engineer
Tines —Sydney NSW
- Analysis skills
- APIs
- AI
Quick Apply
Performance Test Engineer - 18 month maximum contract role
CMC Markets —Sydney NSW
- Full-time
- AWS
- Scripting
- APIs
- Free food
AI Technical Lead
Accenture —Sydney NSW
- Full-time
- Azure
- Master's degree
- AWS
- On-the-job training
- Parental leave
Solutions Engineer, Sydney
Verkada —Sydney NSW
- Engineering
- AWS
- Bachelor's degree
- Commuter assistance
- Health insurance
Senior Databricks Platform Engineer
Deloitte —Sydney NSW
- Azure
- DevOps
- Databases
- Parental leave
Technical Architect
Tata Consultancy Services —Sydney NSW
- Salesforce
- AWS
- APIs
Quality Assurance Engineer
CMC Markets —Sydney NSW
- Full-time
- AWS
- APIs
- Financial services
- Free food
Senior Software Engineer, Site Reliability
Anduril Industries —Sydney NSW
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Quick Apply
Legal Engineer, Sydney
Harvey —Sydney NSW
- Full-time
- Hybrid work
- Business development
- AI
- Annual leave
- Parental leave
SOC Analyst
BeyondTrust —Sydney NSW
- On call
- Remote
- Management
- Master's degree
- Scripting
Quick Apply
Principal AI Infrastructure Engineer, Kubernetes
Firmus Technologies —Sydney NSW
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
23h
Security Program Manager, AWS DC Security
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Management
- AWS
- Construction experience
- Health insurance
- Employee assistance program
5d
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program

More jobs to discover

Find similar jobs that you might be interested in.

Software Engineer
Mutinex —Chippendale NSW
12 weeks paid for the primary carer, 6 weeks for the secondary carer after 2 years. You plan features with AI before a line of code exists.
Quick Apply
Junior Software Developer
3J Effect Pty Ltd —Norwest NSW
Perform other software development and technology-related duties appropriate to the position. Bachelor’s degree or higher in *Computer Science, Information…
$68,000 - $75,000 a year
Quick Apply
7d

I want to receive the latest job alert for deployed engineer lead in parramatta, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

deployed engineer lead jobs near parramatta, nsw

Technical Services Engineer

Zoll Medical Corporation -
St Leonards NSW

Apply Now

Job Details

Qualifications

Management
Engineering
Microsoft Office
Bachelor's degree
Organisational skills
Leadership
Communication skills

Full Job Description

Acute Care Technology

Zoll Medical is committed to delivering top-tier medical devices and solutions that help save lives. Our team is dedicated to providing outstanding service and support to customers in the healthcare sector, focusing on quality, innovation, and operational excellence.

ZOLL Medical is a global leader in medical devices and software solutions, committed to improving patient outcomes and advancing healthcare technology. Our innovative solutions serve emergency medical services, hospitals, and healthcare providers across the continuum of care. At ZOLL, we foster a collaborative and dynamic work environment that empowers employees to make a meaningful impact.

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

Position Overview:

The Technical Services Engineer will ensure the effective execution of all technical service-related functions for ZOLL Medical products deployed across Australia and New Zealand. This role will focus on maintaining ZOLL devices, ensuring compliance with service level agreements, and maintaining high levels of customer satisfaction. This will be a Hybrid role covering Field Service and Depot repairs performing preventative maintenance, commissioning and breakdown repairs. Travel across Australia and New Zealand will be required.

Key Responsibilities:

Technical Support and Maintenance:

Conduct, and/or coordinate the repair, preventive maintenance of ZOLL medical devices to ensure operational efficiency and compliance with standards.
Travel across Australia & New Zealand at short notice
Promote and support ZOLL Service Agreements to achieve individual and territory revenue budgets
Ensure that service documentation is completed accurately and in a timely manner for all service activities, including repair logs and preventative maintenance records.
Manage customer and distributor relationships to achieve Customer Satisfaction Targets
Maintain correct spare part inventory levels and participate in quarterly stock stake.
Actively seek product and business improvement suggestions from our customers.

Maintain Product Return Register

Add details of reported faults to the returns register and email return reference and shipping instructions to customers.
Update entries in the returns register when servicing/repair work has been completed by the service team.
Enter fault details into the service module to create a Service Report
Organise loan units if required after booking equipment into the returns register.

Preventative Maintenance (PM) Schedule

Together with the ZOLL Service Admin team, plan and co-ordinate PMs to ensure 100% on-time PMs are conducted.
Co-ordinate with third party service provider to ensure PMs conducted on time.

Customer Engagement and Service Excellence:

Develop and maintain strong relationships with stakeholders, serving as the primary technical contact for ZOLL Medical
Proactively address and resolve any customer concerns or feedback in a manner that aligns with ZOLL standards for customer service excellence.
Conduct customer training sessions and educational workshops as needed to ensure end users are well-equipped to use and maintain ZOLL products safely and effectively.
Develop and maintain strong communication links with management and sales staff providing updated customer information to support future initiatives.

Compliance and Safety:

Ensure all technical services are delivered in compliance with applicable local and national regulations, industry standards, and company policies, including health and safety standards.
Lead continuous improvement initiatives to enhance service processes, reduce downtime, and maximize product performance.

Effective planning to ensure achieving of department revenue budget.

Qualifications and Experience:

Bachelor’s degree in biomedical engineering, Electronics, or a related technical discipline, or equivalent work experience.

Minimum of 5 years of experience in a technical service or support role within the medical device industry, with at least 2 years in a supervisory or leadership capacity.

Proven expertise in the maintenance and support of complex medical devices, with specific experience in defibrillators, monitors, or similar life- saving equipment being highly desirable.

Strong leadership and people management skills, with the ability to inspire and develop a team.

Exceptional troubleshooting, diagnostic, and problem-solving skills with a hands-on approach to technical issues.

Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders.

Demonstrated ability to manage projects and resources effectively, with attention to detail and a commitment to meeting deadlines.

Familiarity with health and safety regulations and a commitment to ensuring a safe working environment.

Availability for on-call support and willingness to travel locally as needed for on-site service support.

Personal Attributes:

A collaborative and team-oriented mindset with excellent interpersonal skills.

Self-motivated, proactive, and able to work independently with minimal supervision.

Highly adaptable and resilient, with a strong commitment to excellence.

Ability to multitask and work effectively in a team environment.

Proficiency in Microsoft Office Suite and familiarity with inventory management systems.

Detail-oriented with strong organisational skills.

A customer-first mindset with a commitment to providing outstanding service.

Ability to handle pressure and adapt to a fast-paced environment.

Willingness to learn and take on diverse responsibilities within the team.

Strong Communication and interpersonal skills

Apply Now

Refine Your Search

deployed engineer lead jobs in parramatta, nsw

More jobs to discover

I want to receive the latest job alert for deployed engineer lead in parramatta, nsw

Related Searches

Explore jobs in more locations

Zoll Medical is committed to delivering top-tier medical devices and solutions that help save lives. Our team is dedicated to providing outstanding service and support to customers in the healthcare sector, focusing on quality, innovation, and operational excellence.

Position Overview:

Key Responsibilities:

Technical Support and Maintenance:

Conduct, and/or coordinate the repair, preventive maintenance of ZOLL medical devices to ensure operational efficiency and compliance with standards.

Travel across Australia & New Zealand at short notice

Promote and support ZOLL Service Agreements to achieve individual and territory revenue budgets

Ensure that service documentation is completed accurately and in a timely manner for all service activities, including repair logs and preventative maintenance records.

Manage customer and distributor relationships to achieve Customer Satisfaction Targets

Maintain correct spare part inventory levels and participate in quarterly stock stake.

Actively seek product and business improvement suggestions from our customers.

Maintain Product Return Register

Add details of reported faults to the returns register and email return reference and shipping instructions to customers.

Update entries in the returns register when servicing/repair work has been completed by the service team.

Enter fault details into the service module to create a Service Report

Organise loan units if required after booking equipment into the returns register.

Preventative Maintenance (PM) Schedule

Together with the ZOLL Service Admin team, plan and co-ordinate PMs to ensure 100% on-time PMs are conducted.

Co-ordinate with third party service provider to ensure PMs conducted on time.

Customer Engagement and Service Excellence:

Develop and maintain strong relationships with stakeholders, serving as the primary technical contact for ZOLL Medical

Proactively address and resolve any customer concerns or feedback in a manner that aligns with ZOLL standards for customer service excellence.

Conduct customer training sessions and educational workshops as needed to ensure end users are well-equipped to use and maintain ZOLL products safely and effectively.

Develop and maintain strong communication links with management and sales staff providing updated customer information to support future initiatives.

Compliance and Safety:

Ensure all technical services are delivered in compliance with applicable local and national regulations, industry standards, and company policies, including health and safety standards.

Lead continuous improvement initiatives to enhance service processes, reduce downtime, and maximize product performance.

Effective planning to ensure achieving of department revenue budget.

Qualifications and Experience:

Personal Attributes:

Strong Communication and interpersonal skills