In-Demand Support associate Jobs in Deakin, Act

Associate Account Manager
Pivotel Satellite Pty Ltd —Canberra ACT
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Employee assistance program
- Fuel discount
Quick Apply
12h
Associate
Perpetual Limited —Canberra ACT
- Full-time
- Hybrid work
- Finance
- Bachelor's degree
- Organisational skills
- Work from home
Manager, Consulting Services
Red Hat, Inc. —Canberra ACT
- Full-time
- Remote
- Management
- Communication skills
13d
Software Engineer (Data Specialist)
Australian National University —Canberra ACT
- $124,392 - $133,017 a year
- Full-time
- Research
5d
Associate / Senior Associate - Canberra Construction and Real Estate
Maddocks —Canberra ACT
- Full-time
- Construction experience
- Health insurance
- Parental leave
Data Center Technician (DCT) Manager
Microsoft —Canberra ACT
- Weekend availability
- Computer science
- Azure
- Computer Science
Stewarding Teamleader
Hyatt Hotel Canberra —Canberra ACT
- Weekend availability
- Management
- Communication skills
- Employee assistance program
- Gym membership
Senior Lecturer/Associate Professor/Professor
Australian National University —Canberra ACT
- $149,657 - $233,618 a year
- Full-time
- Engineering
- Research
- Education
- Annual leave
- Parental leave
Field Service Manager
Unisys —Canberra ACT
- Full-time
Master Technical Field Engineer
Unisys —Canberra ACT
- Full-time
- Senior Secondary Certificate of Education
- Associate degree
Associate Territory Manager - Trauma
Stryker —Canberra ACT
- Full-time
- Sales
- English
- Bachelor's degree
- Health insurance
- Parental leave
Senior Consultant
Red Hat, Inc. —Canberra ACT
- Contract
- Hybrid work
- DevOps
- Administrative experience
- Scripting
Senior Zoologist - Relocate to Perth
AECOM —Canberra ACT
- Full-time
- Hybrid work
8d
Senior Account Executive, Federal, Worldwide Public Sector
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- AWS
- Bachelor's degree
- No degree
Consultant - OpenShift
Red Hat, Inc. —Canberra ACT
- Full-time
- Hybrid work
- DevOps
- Administrative experience
- Scripting
Network Technical Specialist
Telstra —Canberra ACT
- Full-time
- Engineering
- Bachelor's degree
Tech Field Eng
Unisys —Canberra ACT
- Full-time
- Associate degree
Senior Associate - Workplace Law (open on location)
Avant —Canberra ACT
- Full-time
- Management
- In-person
- Communication skills
- Employee assistance program
Rehabilitation Consultant - Psychologist or Rehab Counsellor
Altius Group —Canberra ACT
- Full-time
- Hybrid work
- Bachelor's degree
Quick Apply
IRAP Consultant
Willyama Services Pty Limited —Canberra ACT
- Full-time
- Remote
- Leadership
- Communication skills
- Negotiation
Quick Apply

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Associate Account Manager

Pivotel Satellite Pty Ltd
Canberra ACT

Quick Apply

Job Details

Permanent | Full-time
12 hours ago

Benefits

Employee assistance program
Fuel discount

Qualifications

CRM software
Sales support
Sales
Customer service
Sales administration
Microsoft Office
Administrative experience
Business development
Communication skills

Full Job Description

About Us

Pivotel delivers critical communication solutions across satellite and cellular networks – keeping businesses, government organisations and communities connected in some of Australia’s most challenging environments.

We work across Enterprise and Government customers, providing trusted advice and tailored communication solutions that enable people to stay connected wherever they operate.

About the Role

We’re looking for an Associate Account Manager to join our Enterprise & Government team in Canberra.

This is a great opportunity for someone with experience in customer service, sales support, account coordination or a similar customer-facing role who is ready to take the next step in their career.

You’ll manage the day-to-day relationship with a portfolio of customers, coordinate customer requests and solutions, and work closely with our national Business Development Managers and internal technical teams to deliver a seamless customer experience. You’ll also gain exposure to Federal and State Government customers and larger Enterprise opportunities.

Importantly, this role has been designed as a development pathway. You’ll build your commercial, technical and account management capability with the opportunity to progress towards an Account Manager or Business Development Manager role as your experience grows.

Key Responsibilities

Manage a portfolio of customer accounts as their primary day-to-day contact
Build strong customer relationships through regular communication and account engagement
Prepare quotations and coordinate customer orders through to delivery and activation
Proactively identify opportunities for renewals, service expansion and account growth
Work closely with internal technical, provisioning, operations and support teams to deliver customer outcomes
Support customer onboarding and adoption of Pivotel platforms including Tracertrak and Pulsar
Provide responsive and professional support to selected Enterprise and Government customers
Assist Business Development Managers with proposals, quotations, demonstrations and larger strategic opportunities
Maintain accurate customer, opportunity and activity information within CRM systems
Represent Pivotel professionally at customer meetings, events and industry engagements
Provide account updates and sales forecasting to management
This role will require the individual to work autonomously as the role is predominantly a WFH role

The role combines customer relationship management, service delivery and business development support, with a strong focus on building the skills required for future progression within the Sales team.

What You’ll Bring to This Role

Experience in customer service, sales administration, account coordination or another customer-facing role
Strong relationship-building skills and a genuine customer-first mindset
Excellent organisation skills with the ability to manage multiple priorities
Strong attention to detail and follow-through
Confident written and verbal communication skills
Confidence using Microsoft Office and CRM systems
A willingness to learn and develop your commercial and account management skills
The ability to work collaboratively across sales, technical and operational teams
Telecommunications, Government, procurement or satellite communications experience would be advantageous, but is not essential
Tertiary qualifications in areas such as engineering, sales, marketing or Government policy would be highly regarded

Above all, we’re looking for someone with great customer instincts, strong organisation and the motivation to learn and grow.

Why Join Pivotel?

Enjoy additional paid annual leave during your employment – 3 bonus days available from commencement
Competitive salary with annual reviews to recognise your contributions and ensure fair progression
Access to Employment Hero benefits, including discounts and cashback on everyday expenses like fuel, groceries, retail and travel
Employee Assistance Program (EAP) offering 24/7 confidential support for you and your family
Supportive team culture – we value collaboration, continuous improvement and celebrating wins together
A genuine opportunity to develop your career within Enterprise & Government sales

To Apply

If you’re great with customers, organised, commercially curious and looking for an opportunity where you can learn, grow and build a career in account management, we’d love to hear from you.

You don’t need to come to us knowing everything about satellite communications. We’re looking for someone with the right foundations, a willingness to learn and the ability to build trusted relationships with customers and colleagues.

This is an opportunity to join a unique Australian telecommunications business, work with Enterprise and Government customers, and develop the experience and capability to take the next step in your sales career.

Pivotel is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, people from diverse backgrounds, and those with disabilities.

All successful candidates will be required to complete an Australian Police Check prior to commencement.

Company Overview

Please visit https://www.pivotel.com.au/ for more information

Quick Apply

Refine Your Search

support associate jobs in deakin, act

Associate Account Manager

Associate

Manager, Consulting Services

Software Engineer (Data Specialist)

Associate / Senior Associate - Canberra Construction and Real Estate

Data Center Technician (DCT) Manager

Stewarding Teamleader

Senior Lecturer/Associate Professor/Professor

Field Service Manager

Master Technical Field Engineer

Associate Territory Manager - Trauma

Senior Consultant

Senior Zoologist - Relocate to Perth

Senior Account Executive, Federal, Worldwide Public Sector

Consultant - OpenShift

Network Technical Specialist

Tech Field Eng

Senior Associate - Workplace Law (open on location)

Rehabilitation Consultant - Psychologist or Rehab Counsellor

IRAP Consultant

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