Lead one of Australia's most significant enterprise logistics portfolios and shape the future of sales at FedEx. As Manager, National Sales, you will lead a high-performing national team, influence commercial strategy, and drive sustainable growth across our strategic customer base to create competitive advantage.
This role is central to accelerating FedEx's growth across strategic enterprise customers. You will lead the transformation of our sales capability through coaching, data-led decision making, and the adoption of modern digital and AI-enabled selling practices.
Who we are
At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next. We are Team FedEx 500,000+ people strong worldwide, united by one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.
This isn't just a place to find your next role. It's a place to build a long-term career, grow your capability, and create meaningful impact. It’s an environment of constant innovation, agility, and progression. Driven by curiosity, inventiveness, and an entrepreneurial spirit, we consistently deliver excellence for our people, our customers, and the planet.
Our Values
Our culture values empower us to deliver great results. Under One FedEx, we:
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Take care of each other
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Commit to do good
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Own outstanding
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Drive business results
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Create what’s next
Key Responsibility
In this dynamic role, you will transition away from routine dashboard tracking and focus on true strategic leadership. Your key responsibilities include:
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Strategic Sales Leadership: Develop and execute high-impact national sales strategies to exceed revenue, margin, and market-share targets across express freight, logistics, and supply chain portfolios.
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Team Coaching & Development: Mentor and upskill account executives to foster a culture of accountability, trusted business advisors, and high performance.
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Portfolio & Contract Management: Oversee sophisticated customer contract strategies, direct complex multi-modal tender (RFP/RFQ) responses, and implement robust 12-month customer contact plans.
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Commercial Strategy & Yield Management: Support pricing, yield management, and business planning activities to optimize profitability across national accounts.
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AI & Tech Adoption: Drive the daily adoption of AI-powered productivity tools (for predictive forecasting, territory planning, personalized customer outreach, and reporting) and CRM platform utilization (Salesforce) to optimize sales pipeline efficiency.
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Cross-Functional Collaboration: Partner closely with Sales Analyst, Operations, Commercial, and Customer Experience teams to optimize account executives capacity and ensure seamless solution delivery.
What You’ll Bring (Key Selection Criteria)
To be successful in this role, you will be a commercially astute, forward-thinking leader who brings a combination of industry expertise and digital capability:
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Logistics & Freight Expertise: Extensive experience (typically 7+ years) in enterprise sales or key account management within the transport, freight forwarding, express cargo, or supply chain logistics sector.
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Proven Leadership Track Record: Demonstrated ability to lead, coach, and elevate high-performing national or regional sales teams to consistently hit growth targets.
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Commercial Acumen: Strong experience in complex contract negotiations, pricing models, yield management, and managing multi-million dollar portfolios.
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Data-Driven Decision Making: Proficiency in leveraging CRM systems (e.g., Salesforce) and analytics to forecast sales, identify market trends, and manage pipeline health.
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Proficiency in AI Tools: Demonstrate curiosity and willingness to leverage AI-powered tools and emerging technologies to improve sales effectiveness, customer engagement, forecasting, and productivity.
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Influencing & Stakeholder Management: Exceptional communication, negotiation, and presentation skills, with a proven ability to build credibility with C-suite clients and internal executive stakeholders.
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Qualifications: Tertiary qualifications in Business, Logistics, Supply Chain, or a related field, or equivalent senior-level professional experience.
What We Offer (Benefits & Perks)
We make sure you have everything you need to spread your wings and build a rewarding career:
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Competitive Compensation: Attractive base salary + Car Allowance (CA) + Commission + Performance Bonus.
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Career Progression: Unlimited opportunities to advance through internal promotions, job rotations, and cross-functional projects locally and globally.
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Continuous Learning: Paid tuition assistance, free in-house leadership development programs, professional courses, and technical skills training.
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Health & Well-being: Comprehensive health and wellness programs, Employee Assistance Programs (EAP), and rewards/recognition schemes.
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Exclusive Discounts: Special team member discounts on electronics, travel packages, medical insurance, computers, and more.
Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable, and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align perfectly with all aspects of this description. We will reasonably accommodate team members with physical and mental disabilities.
