In-Demand Manager ‑ network coverage Jobs in Parramatta, Nsw

Service Planner
Atlas Copco Group —Sydney NSW
- CRM software
- Customer service
- Microsoft Office
Planning Manager - Bids & Tenders
ALSTOM —Sydney NSW
- Microsoft Excel
- Data analysis skills
- Leadership
Account Manager
PPG —Eastern Creek NSW
- Full-time
Quick Apply
Structured Solution Origination Structurer
MUFG —Sydney NSW
- Full-time
- Management
- Leadership
- Negotiation
Manager - Cyber Defence Strategy
GHD —Sydney NSW
- Hybrid work
- Azure
- Presentation skills
- Construction experience
General Counsel
Glitch Productions —Sydney NSW
- Full-time
- Remote
- Office
- Communication skills
- Negotiation
- Work from home
- Gym membership
Business Development Manager
LCA SUPPORT OFFICE —North Sydney NSW
- Full-time
- Sales
- Clinic
- Business development
- Employee assistance program
Workforce Planning Team Leader
Primary Connect —Erskine Park NSW
- Full-time
- Remote
- Leadership
11d
PR Account Executive
Burson —Sydney NSW
- Organisational skills
- Negotiation
Senior Claims Analyst, Asia Pacific Claims Group
Allied World Assurance Company —Sydney NSW
- Full-time
- Customer service
9d
Sr. Territory Account Manager, Enterprise Sales
NETGEAR —Chatswood NSW
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
Quick Apply
Practice Manager
KG Talent —St Leonards NSW
- Full-time
- Management
- Customer service
- Leadership
Quick Apply
8d
Engineering Director, Global Treasury and Payment Network (Relocate to Singapore)
Airwallex —Sydney NSW
- $380,000 - $450,000 a year
- Full-time
- Hybrid work
- Salesforce
- Software development
- Leadership
Strategic Alliance Manager
Forter —Sydney NSW
- Hybrid work
- Sales
- Salesforce
- Business development
- Health insurance
- Dental insurance
Quick Apply
4d
Area Manager – Distribution
Rain Bird Corporation —Sydney NSW
- Microsoft Excel
- Sales
- Customer service
Commercial Bank Associate (AVP) – Technology & High-Growth Sector
Citi —Sydney NSW
- Full-time
- Analysis skills
Senior Construction Project Manager
Enerven —Macquarie Park NSW
- Full-time
- Health insurance
- Parental leave
8d
PR Senior Account Executive
Burson —Sydney NSW
- Writing skills
- AI
10d
Research Biostatistician
The Sydney Children's Hospitals Network —Sydney NSW
- $118,821 - $140,201 a year
- Full-time
- Hybrid work
- Research
- University
- Time management
Store Manager
Crocs —Chatswood NSW
- Night shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
1d

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Service Planner

Atlas Copco Group -
Sydney NSW

Apply Now

Job Details

Qualifications

CRM software
Customer service
SAP
Microsoft Office

Full Job Description

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your day-to-day

• Provide effective and efficient planning of all field service and workshop repairs within the assigned territory through close communication with customers, service engineers, logistics, and sales teams.
• Act as the primary coordination point for Field Service Engineers, supporting job readiness, trip planning, technician allocation, and completion of planned visits.
• Manage service calendars, planning boards, and tracking systems to optimize technician availability, service response, and resource utilization.
• Coordinate customer service requests and maintain proactive communication with customers regarding service scheduling, status updates, delays, and completion.
• Use SAP and planning tools such as Innosoft / Veasy Planner to accurately create, update, and maintain service notifications, service orders, and related service records through to completion.
• Support service execution by coordinating spare parts, tools, and material availability with logistics, product companies, and service teams to ensure jobs are fully prepared.
• Monitor stock and asset movements, including parts picked, received, transferred, or returned, to minimize service delays and maintain accurate records.
• Support invoicing readiness and job closure by ensuring service-related data is complete, accurate, and available for billing and customer submission requirements.
• Coordinate with customers and relevant parties on ECS (End Consignee Statement / End Use Certification) process updates, monitor expiry dates in SAP, and support revalidation where required.
• Identify and fulfill customer needs to achieve high customer satisfaction and support service contract / service plan adherence through proactive follow-up.
• Follow up business process performance through routine checks of planning status, blocked orders, invoices, and operational KPIs as required.
• Support local process implementation, end-user guidance, and ad hoc operational activities as required to support service, sales, and branch operations.
• Ensure all activities are conducted in accordance with VTS health and safety, quality, environmental, and documentation requirements.

Your skills and experience

Previous experience in service planning, service coordination, or service administration in a relevant or related industry.
Strong customer-facing experience with a high level of customer service orientation.
Basic understanding of VTBA vacuum equipment preferred.
Previous experience with VTBA service processes preferred.
Experience with Atlas Copco, Edwards, and Leybold equipment , or similar competitor equipment, highly advantageous.
Strong ability to prioritize competing service demands and effectively manage resource conflicts.
Working knowledge of Microsoft Office applications .
Previous experience with SAP , C4C CRM , Innosoft , or similar planning / service systems is advantageous.
Strong problem-solving skills and self-starter mindset.

Scope of the job

• Geographical scope of the role: Australia
• Requires regular interaction with customers, Field Service Engineers, logistics, sales, and other internal stakeholders.
• Responsible for service planning and coordination of field and workshop service activities in Australia.
• Supports service operations across Atlas Copco, Edwards, and Leybold brands.
• Jobholder reports to the National Operations Manager.
• Due to the nature of the role, there may be a requirement to provide support outside normal working hours as part of customer commitments or emergency coverage planning.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Company: Atlas Copco Group

Functional area:

Customer Service

Location:

Australia

City:

Sydney

On-site/remote:

On-Site

Brand:

Edwards

Company Name:

Atlas Copco Australia Pty Ltd

Date of Posting:

August 11, 2026

Last day to apply:

September 11, 2026

Apply for this position

Apply Now

Refine Your Search

manager ‑ network coverage jobs in parramatta, nsw

Service Planner

Planning Manager - Bids & Tenders

Account Manager

Structured Solution Origination Structurer

Manager - Cyber Defence Strategy

General Counsel

Business Development Manager

Workforce Planning Team Leader

PR Account Executive

Senior Claims Analyst, Asia Pacific Claims Group

Sr. Territory Account Manager, Enterprise Sales

Practice Manager

Engineering Director, Global Treasury and Payment Network (Relocate to Singapore)

Strategic Alliance Manager

Area Manager – Distribution

Commercial Bank Associate (AVP) – Technology & High-Growth Sector

Senior Construction Project Manager

PR Senior Account Executive

Research Biostatistician

Store Manager

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