In-Demand Junior project Jobs in Parafield Gardens Sa

Service Desk Engineer, Level 2 - Concept Data
Lyra Technology Group —Adelaide SA
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
Quick Apply
13h
Environment Professionals – Relocate to Perth!
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
- Business development
- Leadership
- Communication skills
- Relocation assistance
5h
Senior Consultant - Water Planning
Aurecon Group —Greater Adelaide SA
- Full-time
- Engineering
- Business development
- Bachelor's degree
Lead Mechanical Engineer
CIMIC Group —Greater Adelaide SA
- Bachelor's degree
- Communication skills
Associate Director - Mechanical Engineering (Buildings)
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
- Leadership
- Communication skills
Senior Structural Engineer
WSP —Greater Adelaide SA
- Hybrid work
- Master's degree
- Bachelor's degree
- Employee stock purchase plan
- Parental leave
Senior Structural Engineer (Buildings)
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Principal Civil Engineer - Infrastructure Design & Delivery
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
Principal Mining Engineer (Underground)
AMC Consultants —Adelaide SA
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Communication skills
- Life insurance
Quick Apply
Principal Civil Engineer
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
- AutoCAD
- Leadership
- Employee stock purchase plan
- Health insurance
Principal Electrical Engineer
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
- Microsoft Office
- Electrical experience
- Bachelor's degree
Senior Network Engineer
DXC Technology —Greater Adelaide SA
- Full-time
- Hybrid work
- Management
- In-person
- Communication skills

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Service Desk Engineer, Level 2 - Concept Data

Lyra Technology Group
Adelaide SA

Quick Apply

Job Details

Permanent | Full-time
13 hours ago

Qualifications

Azure
Management
Customer service
IT support
Cybersecurity
Communication skills

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our Operating Companies, Concept Data is looking for a Service Desk Engineer, Level 2 to join their team in Adelaide, South Australia.

This is an exciting opportunity for an experienced IT professional to take the next step in their career within a growing Managed Service Provider. You will provide advanced technical support to clients, act as an escalation point for Level 1 engineers and play an important role in delivering exceptional customer service and continuous improvement.

Responsibilities

Provide Level 2 technical support for escalated incidents and service requests.
Diagnose and resolve complex issues across Microsoft 365, Windows 11, Windows Server, networking, Azure, security and business applications.
Act as a technical escalation point and provide guidance and mentoring to Level 1 Service Desk Engineers.
Manage tickets through their full lifecycle, ensuring accurate documentation and timely resolution.
Communicate proactively with clients regarding progress, outcomes and technical recommendations.
Perform root cause analysis and contribute to service and process improvements.
Assist with cybersecurity, compliance and information security initiatives.
Support major incident response and participate in after-hours support rotations when required.
Collaborate with senior engineers and project teams on technical projects and client improvement initiatives.

Skills Required

Minimum 3 years' experience in an MSP or similar IT support environment.
Strong technical experience across:
- Microsoft 365
- Windows 11 and Windows Server
- Microsoft Entra ID
- Networking and firewalls
- Backup solutions
- Endpoint security solutions
Strong troubleshooting and problem-solving capabilities.
Excellent customer service and communication skills.
Strong documentation and ticket management skills.
Ability to mentor and support junior technical team members.
Experience working across multiple client environments is highly desirable.
Microsoft certifications, Azure experience, PSA/RMM platform experience, and cybersecurity or compliance knowledge will be advantageous.

Benefits

A clear progression pathway
Hybrid working - work 2 days from home
Direct exposure to senior leadership and commercial decision-making.
Opportunity to develop your technical skills across a diverse range of technologies and client environments.
Work within an experienced and supportive IT team focused on delivering high-quality service.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

junior project jobs in parafield gardens sa

Service Desk Engineer, Level 2 - Concept Data

Environment Professionals – Relocate to Perth!

Senior Consultant - Water Planning

Lead Mechanical Engineer

Associate Director - Mechanical Engineering (Buildings)

Senior Structural Engineer

Senior Structural Engineer (Buildings)

Principal Civil Engineer - Infrastructure Design & Delivery

Principal Mining Engineer (Underground)

Principal Civil Engineer

Principal Electrical Engineer

Senior Network Engineer

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