At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.
We are seeking a State Manager, Regional Emergency Management. This newly created leadership role offers an exceptional opportunity to unite and lead AV's new Regional Emergency Management team, building a high-performing function that drives emergency management capability and assurance across AV's regions, ensuring effective response and service continuity during planned and unplanned events.
This is a Full Time Permanent position based within Ambulance Victoria's Emergency Management Unit at our Lonsdale Street office in Melbourne. Flexible working arrangements are available; however, the successful applicant will be required to work from the Melbourne office and have ability to travel across metropolitan and regional Victoria to support this statewide leadership role.
About the role
Reporting to the Director, Emergency Management, responsibilities of this position include, but not limited to:
- Undertaking senior command and control functions during emergencies and escalations, including Regional Health Commander (Prehospital), State Health Commander (Prehospital), State Agency Commander and other designated command functions
- Provide strategic leadership to align state-wide emergency management priorities and strategies with regional delivery
- Lead AV's Regional Emergency Management team to strengthen capability and assurance across AV's regions
- Act as a key liaison between the Emergency Management Unit, regional leaders, and external emergency partners
- Ensure all activities and arrangements meet legislative requirements, industry best practice, and community expectations
- Drive the development, implementation and continuous improvement of regional emergency management strategies, frameworks and plans
- Foster a high-performing, collaborative culture that supports continuous improvement and professional development
- Leading and contributing to a safe, lawful, and respectful workplace culture through the modelling of ethical and positive behaviours consistent with the AV values
About you
Suited to an AHPRA registered and credentialled paramedic with extensive experience in ambulance or emergency service delivery, the successful applicant will possess:
- an Australasian Interagency Incident Management System (AIIMS) qualification.
- Proven leadership and extensive emergency management experience, including command and control functions during major incidents and events at a regional and/or state level
- Strategic thinking, planning and decision-making skills, with the ability to remain effective in complex and high-pressure environments
- Exceptional leadership, coaching and mentoring skills, with the ability to build and empower high performing, cohesive teams
- Strong interpersonal, influencing and negotiation skills, with experience influencing building collaborative relationships and achieving outcomes across agencies, government, and emergency service partners
Additionally, external applicants to AV will be required to complete criminal record checks, psychometric testing, medical and alcohol and drug testing and qualification, work history, registration and driving history confirmation in line with our curr ent paramedic selection process.
Working at Ambulance Victoria
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!
Important information
By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.
As a senior emergency management leadership role, the successful applicant will be required to be available outside ordinary working hours and undertake statewide travel to support emergency incidents, significant events and other time-critical operational requirements.
Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.
This position is classified as a Schedule B under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2025.
The position description can be found on the AV Careers website.
How to apply
Your application is an integral part of the selection process and should include:
- Cover letter outlining your experience and addressing the following
- This role will lead a newly established team bringing together emergency management professionals from across AV's regions. Describe a time you united a team, built a positive and psychologically safe culture, and led them through change to achieve a shared outcome. (maximum 300 words)
- Provide an example of a complex emergency management challenge you have led. How did you assess the situation, develop a clear strategy, coordinate delivery, and achieve outcomes in a dynamic environment? (maximum 300 words)
- This newly created role presents an opportunity to shape the future direction of Regional Emergency Management at Ambulance Victoria. What do you see as the key opportunities, risks and priorities for the function over the next three to five years, and how would your leadership help strengthen capability, culture and performance across AV's regions? (maximum 300 words)
- Current resume
Please respond to each question as outlined above with no more than 300 words per question. Responses should be concise and structured. Your written communication skills, including your ability to convey complex information clearly and succinctly, will form part of the assessment process.
Applications m ust be submitted by 11.59pm AEST on Sunday 27 September 2026. Applications must be submitted via the AV Careers website to be considered. Emailed applications will not be accepted.
For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact Danielle Bourke via [email protected].
At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at [email protected] and a member of our Recruitment & Selection team will be in touch.
