In-Demand Technical support Jobs in Docklands, Vic

IT Support Administrator
Medical iT —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Communication skills
IT Service Desk Analyst
MedHealth —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Health insurance
- Parental leave
Quick Apply
IT Support Engineer – Managed IT Services
Medical iT —Melbourne VIC
- Full-time
- Azure
- Customer service
- Administrative experience
IT Support Technician
City Cable Australia —Box Hill VIC
- $65,000 - $70,000 a year
- Full-time
- English
- Education
- In-person
Quick Apply
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
Desktop Support Officer
AARNet —Melbourne VIC
- Full-time
- Annual leave
- Parental leave
Information Technology Support Officer
State Emergency Service Victoria —Melbourne City Centre VIC
- $81,496 - $90,227 a year
- Rotating roster
2d
End User Technical Support Consultant
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- No degree
3d
L1 Helpdesk Technician (VIC)
Comwire IT —Prahran VIC
- Full-time
- Microsoft Access
- Azure
- Management
Quick Apply
Senior IT Cluster Specialist
Marriott International, Inc —Docklands VIC
- Full-time
- POS
- Resort
ICT Product Specialist
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Organisational skills
12d
Computer Network Support
Medical iT —Melbourne VIC
Desktop Support Officer - Education
Centorrino Technologies —Keilor North VIC
- $60,000 - $70,000 a year
- Full-time
- Management
- Communication skills
Quick Apply
Service Desk Analyst
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Communication skills
4d
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
IT Support Engineer (Field)
ITConnexion —Melbourne VIC
Service Desk Analyst
Brennan IT —Melbourne VIC
- Weekend availability
- Azure
- Management
- Computer Science
KMD Brands - ANZ Technical Support Specialist
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —South Melbourne VIC
- Full-time
- Management
- Communication skills
- Employee discount
8d
ICT Customer Support Officer
Melgrand —Thornbury VIC
- $78,000 - $85,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick Apply
1d
Systems Administrator
Thales —Melbourne VIC
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Profit sharing
- Health insurance

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technical support jobs near docklands, vic

IT Support Administrator

Medical iT -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Opportunities for promotion

Qualifications

Customer service
Administrative experience
Driver Licence
IT support
Communication skills
Time management
Help desk

Full Job Description

Location: Canberra, ACT
Employment Type: Full Time
Work Arrangement: Remote Based

About the Opportunity

We are a well-established and growing Managed Service Provider (MSP) with a strong reputation for delivering reliable, responsive and customer-focused IT solutions. We partner with medical practices, dental practices and hospitals across Australia, helping ensure their technology remains secure, reliable and operating at its best.

Due to continued growth, they are seeking an enthusiastic and customer-focused IT Support Administrator to join their team and provide first-line technical support to a diverse client base.

This is an excellent opportunity for someone looking to build their career in IT while gaining exposure to a wide range of technologies and business environments within a supportive and growing organisation.

About the Role

Working remotely from home, you’ll be the first point of contact for clients requiring technical assistance.

You’ll be responsible for managing incoming support requests, troubleshooting day-to-day IT issues, providing phone and remote support, and ensuring clients receive timely, professional service.

This role is ideal for someone who enjoys helping people, solving problems and building their technical knowledge while working in a collaborative team environment.

Occasional travel to client sites will be required, so a current driver’s licence is essential.

Key Responsibilities

Provide first-line technical support to business clients
Answer incoming support calls and assist users with technical issues
Log, manage and prioritise support requests through the ticketing system
Troubleshoot Microsoft Windows desktop and Microsoft 365 issues
Assist with user account setup, access management and password resets
Provide remote technical support to end users
Assist with software installation and configuration
Escalate more complex technical issues where required
Maintain accurate documentation and client records
Assist with occasional onsite client visits

About You

You’re someone who enjoys helping people, learns quickly and takes pride in delivering excellent customer service.

Whether you’re already working in IT support or looking to take the next step in your technical career, you’ll bring a positive attitude, strong communication skills and a willingness to learn.

You’ll ideally have:

Previous experience in an IT support, helpdesk or customer support role
Basic understanding of Microsoft Windows operating systems
Experience supporting Microsoft 365 applications
Strong troubleshooting and problem-solving skills
Excellent communication and customer service skills
Professional phone manner
Ability to work independently in a remote environment
Strong organisational and time management skills
Current Australian Driver’s Licence

Desirable

Experience working within a Managed Service Provider (MSP)
Exposure to Active Directory and user administration
Basic networking knowledge
Experience using ticketing or PSA systems
Relevant IT qualifications or certifications

Why Apply?

Fully remote working environment
Join a growing and respected Managed Service Provider
Support a diverse range of clients and technologies
Friendly, collaborative and supportive team culture
Ongoing training and professional development
Genuine opportunities for career progression
Opportunity to be part of a growing local team as the business continues to expand
Stable, full-time position

Apply Now

If you’re passionate about technology, enjoy helping people and are looking to build your career within a growing Managed Service Provider, we’d love to hear from you.

Submit your resume today to be considered for this exciting opportunity.

Apply Now

Refine Your Search

technical support jobs in docklands, vic

IT Support Administrator

IT Service Desk Analyst

IT Support Engineer – Managed IT Services

IT Support Technician

ICT System and Field Technician

Desktop Support Officer

Information Technology Support Officer

End User Technical Support Consultant

L1 Helpdesk Technician (VIC)

Senior IT Cluster Specialist

ICT Product Specialist

Computer Network Support

Desktop Support Officer - Education

Service Desk Analyst

TIM Engineer / Desktop Support Engineer

IT Support Engineer (Field)

Service Desk Analyst

KMD Brands - ANZ Technical Support Specialist

ICT Customer Support Officer

Systems Administrator

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